QuickBooks Online Pricing, Features, Reviews & Comparison of Alternatives

QuickBooks Online Reviews

QuickBooks Online

Small business accounting software

4.08/5 (570 reviews)
352,569     39,067

QuickBooks Online automatically syncs your complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of you company.

The platform creates trade, profit and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from with the dashboard so you only see what you need to see.

By navigating through the QuickBooks Online dashboard you can track payments, sales history, invoice details, add users and edit permissions. QuickBooks Online is completely integratable with QuickBooks Online Payroll and Intuit GoPayment.

QuickBooks Online also comes with a free 30 day trial.
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QuickBooks Online Reviews (570)

Most positive review

 I've been using Quickbooks Online for quite some time now

I've been using Quickbooks Online for quite some time now and I've very satisfied and impressed on how it works! It definitely saves me a lot of time and energy because this all in one accounting software does everything for you. This software is very easy to use and to understand and is also ...

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Reviewed 30th of September, 2015 by John North

Most critical review

 Horrible software and even worse customer and tech support

False advertising, horrible customer and tech support. We spent a nightmarish 3-4 weeks using this software. It looks great at first glance, but there are many bugs and can cause HUGE problems that cost time and money to resolve. They false advertise features and when you call in for support it'...

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Reviewed 8th of September, 2016 by Kelly Kerr

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QuickBooks Online Category Leaders

Reviews
Integrations
Mobile
Media
Security

#1 in Accounting

View full ranking
85
17
19
18
18
13

#1 in Billing & Invoicing

View full ranking
87
17
19
18
20
13

#2 in Accounts Payable

View full ranking
86
18
19
18
18
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

QuickBooks Online Screenshots (8)

QuickBooks Online screenshot: QuickBooks-PayRollSoftware-transactionsQuickBooks Online screenshot: QuickBooks-PayRollSoftware-InvoiceQuickBooks Online screenshot: QuickBooks-PayRollSoftware-MobileQuickBooks Online screenshot: QuickBooks-PayRollSoftware-CreateQuickBooks Online screenshot: Quickbooks new interfaceQuickBooks Online screenshot: Quickbooks Money BarQuickBooks Online screenshotQuickBooks Online screenshot: Accounting Application

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, Mac, Web-based
Supported Countries
Brazil, United States
Supported Languages
English, French, Portuguese

QuickBooks Online Pricing

Starting from: $26.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

- QuickBooks Online Essentials: $26.95/pm
- QuickBooks Online Plus: $39.95/pm

*Free 30 day trial

Competitors Pricing

Zoho Invoice

Starting from: $7.00/month
Pricing model: Freemium, Subscription

Brightpearl

Starting from: $4740.00/year
Pricing model: Subscription

Gusto

Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited QuickBooks Online also visited

Key Features of QuickBooks Online

  • Create & manage invoices
  • Track sales & expenses
  • Multi-device document sharing
  • Print checks
  • Track payments
  • Automated online banking
  • Create estimates
  • Enter & manage bills
  • Export data to Excel
  • Smart phone compatible
  • Support for Mac23
  • Dashboards and feeds
  • Mobile receipt capture
  • Actionable insights
  • Banking data synchronization
  • Create custom invoices
  • Automatic tax calculations
  • Pay online link in invoices
  • Profit & Loss and Balance Sheet reports
  • Organize expenses
  • Vendor management
  • Due dates tracking
  • Cash flow management
  • Reoccurring payments
  • Custom invoices
  • One-click reporting
  • Taxes management
  • Paperless receipt tracking
  • Enhanced payroll
  • Mileage tracking
  • Outstanding invoices
  • Income & expenses management

Benefits

- Accounts management: QuickBooks Online allows you to access your complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

- Interface and dashboard: You can login to your QuickBooks Online backend once you have internet access, no downloadable software is required and you can create customizable feeds and charts.

- Security and backups: All data inputted is securely backed-up to the cloud and you can export data to Excel spreadsheets. QuickBooks Online will track customer payments and send you notification of any errors in processing.

- Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in your pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

- Multi-platform transparency: QuickBooks Online will auto-sync with all your connected devices and the multiple users connected to your package. You can create restrictions for each user to enforce in-house hierarchy.

Alternatives to QuickBooks Online

GetApp Analysis

QuickBooks online is a cloud-based financial software for small businesses that takes care of accounting, billing and invoicing – all in a single platform. It allows you to create and manage invoices, print checks, reconcile banking and credit card transactions, track payments, enter and manage bills, create estimates, among others.

Created for freelancers and small businesses, QuickBooks Online offers an intuitive and user-friendly interface, with mobile tools for iPhone, iPad and Android devices for more flexible and time-efficient invoice creation, expense tracking and accounting experiences. Some of QuickBooks Online’s main features include easy invoice creation, online banking integration, app integrations, mobility and built-in reports that can be run in just a few clicks.

What is QuickBooks Online?

Launched in 2001, redesigned in 2013 and now serving more than 683,000 users, QuickBooks Online is a web-based small business accounting software that saves users time while keeping their finances organized. Depending on the plan you’re subscribed to, it combines a number of features in one platform: estimates, invoicing, time tracking, accounts payable, bank/credit card reconciliation, reporting, inventory, contacts, sales tax, tax forms, location and class tracking.

It also has a user-friendly dashboard that emphasizes overdue and open invoices, account balances, cash flow, and other tasks, affording you the ability to see important activities at a glance.

Main Features

Invoice Creation

On the top middle section of the QuickBooks Online dashboard, there are three buttons that allow users to search for transactions, create invoices and other financial forms, and view recent transactions. To create a customer invoice, click on the plus (+) button and select Invoice from the drop-down menu. You will be taken to the Invoice page where you then will be required to input the invoice’s particulars such as customer name, email address, billing address, payment terms, invoice date, due date, and others.

Product/service line items can be manually entered or selected from pre-defined fields. Tax calculations and discounts are automatically deducted from the invoice amount shown in the top right corner of the screen. Invoices can be personalized by adding your company logo, a background image, choosing your own font and designating custom fields. Invoices can also be sent in batches or individually.

Online Banking Integration

With QuickBooks Online’s banking integration feature, you can securely connect your online bank to automatically download financial transactions, so you won’t have to manually input the necessary data. Once synced, using the information your bank stores with the money going in and out of your account, like amounts, transaction dates, the places where the transactions occurred, and such, you can either accept or delete transactions, and categorize and assign them to suppliers or customers.

To connect your bank with QuickBooks Online, you will need your online banking username and password ready. This allows QuickBooks Online to establish a secure connection with your bank or credit card company. From the QuickBooks Online dashboard, choose Transactions, then Banking. On the upper right hand side of the screen, you will see a blue button marked Add Account. You will be prompted to enter your bank or credit card company’s name or URL, or choose from a list of popular financial institutions. Once your login credentials are verified to be working, simply follow the prompts to continue.

App Integrations

Integration with other software systems is one way to enable a seamless information flow between applications, thereby reducing data entry requirements and simplifying the way companies run their businesses.

QuickBooks Online doesn’t only integrate with QuickBooks Online apps and other add-ons. Through the Intuit Partner Platform, it also allows third-party app developers to create custom application systems that can benefit its base of small business users.

Mobility

It happens even to the best of us. You purchase a spare part for your customer, and make a mental note that you need the receipt for later but end up losing it one way or another. With QuickBooks Online’s mobile apps, expense reporting is made easier through mobile receipt capture. You can even add photos and notes so you don’t forget the relevant details.

While the mobile versions are still lacking in terms of the full software’s functionality, QuickBooks Online’s mobile apps let you review your transactions even when on the go, see customer balances, and mark invoices as paid. Electronic signatures also enable you to immediately approve estimates.

Built-In Reports

QuickBooks Online has a long list of pre-built reports that show the overall financial health of your business. These reports fall into several different buckets: Business Overview, Manage Accounts Receivable, Manage Accounts Payable, Accountant Reports, Reconciliation Reports, Manage Products and Inventory, Review Sales, Review Expenses and Purchases, Manage Sales Tax and Manage Employees.

To run a report, go to Reports from the QuickBooks dashboard and select the type of report you want to run. Next, customize your reporting fields, if needed. Select a transaction date from a drop-down menu or specify your target date range. After clicking on Run Report, you are ready to print, email, export the report as an Excel file, or save customizations.

Integrations

Aside from easy integration with other QuickBooks applications such as QuickBooks Payments and QuickBooks Payroll, QuickBooks Online offers add-ons such as Method CRM, Time Tracking by TSheets, Bill.com, Jobber, Shoeboxed and Mavenlink.

And then, there’s the QuickBooks API that provides app developers the ability to integrate their products with QuickBooks Online and expose their products to a large pool of small business owners. The QuickBooks API client allows them access to their customers’ data via a REST-based API that works with QuickBooks Online. Also, Intuit’s Apps.com is a place where third-party apps can be published and found by businesses looking for systems to further simplify their processes.

Pricing

QuickBooks Online offers three pricing packages: Simple Start, Essentials and Plus. Simple Start is priced at $9.99 a month and allows one user to reconcile bank transactions and create estimates and invoices. The data can be shared with two accountants.

Essentials is pegged at a monthly $19.99 and includes all the functionalities of Simple Start, with an accounts payable feature that allows up to three users to track and pay bills. With inventory and 1099 preparation included to the regular Essentials plan, Plus is at $29.99 per month and supports up to five users.

Bottom Line

  • Accounting, invoicing, billing, estimates, and more – all in a single platform
  • Has native mobile apps for Android devices, iPhones and iPads that allow users to keep track of the financial health of their businesses anytime and anywhere
  • Allows easy collaboration with your accountant or bookkeeper
  • Easy to set up and highly customizable
  • Automatic syncing with your bank and credit card accounts

Videos

Mathieu Baribeau

Fatal flaw, No backup

19/03/2017

I've been using this product for 2 years now and it has good perks about it but it has 1 fatal flaw. There is no way to backup your data and retreive your scanned files. If you make any mistakes there is no way to correct it except redo everything. And if you become disatisfied with the product or service, there is no way to download your data ( with the attached files) and move on. The only thing you can do is export it in excel but you don't get bills that you might have attached ( and receipts). So basically, you are stuck . I have made an error myself which required me to pay an accountant to fix it all, I did ask some help form a customer service rep named: Keaton Kirk, and his response was that unfortunately there was no way to go back and erase my error ( like restoring a backup) and that the probleme really was that I shouldn't of made the error in the first place!!! Duh!?. If that guy was working for me, he would have been out of a job for making the customer feel like an ass.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
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Barbara Horgan

Great for principles in different places

15/03/2017

Pros

I can see what is happening with my business 200 miles away. Ease of use with all the various forms to keep up with the company.

Cons

Security might be an issue. Just watch out. This only applies to setting up a company with a name much like other companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jedidiah Seller

Great but needs work on Payroll

15/03/2017

We use QB for all of our invoicing + Payroll + accounting needs. Everything is great EXCEPT they constantly get our with-holdings wrong for state and local taxes, such as Philadelphia, Pennsylvania, New York, New Jersey, and Delaware. Every time we call and tell them "we've called before" we still get the darn emails saying action required, we need information. They just can't get it through! If they can fix that it would be a PERFECT product.

Pros

Invoicing. Accounting

Cons

Payroll

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Roy Browning

Very Functional Good Value

15/03/2017

Pros

Easy online access and fully featured software. Has everything you need to run the accounting for your business.

Cons

Does not have the versatility of the desktop software yet, but more is added regularly. It's also sometimes difficult to find settings and configurations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
David Cahill

Excellent product, easy to use

15/03/2017

Pros

Versatile with apps, I can do my multi currency payments very easily. Great reconciliation times. Saves me money

Cons

Can take time to get new apps, sometimes it can run slow but the online help and forums are brilliant

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Cassie Lasson

Great!

14/03/2017

I like the app on the Mac. Can customize with logo. On the employee side easy to enter in hours.

Pros

Easy to use

Cons

No spell check in the Mac App

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Lee Lasson

QuickBooks Online Review

14/03/2017

I recommend it IF it meets your business requirements and you should consider those carefully.

Pros

Access from multiple computers without software install and it removes the need for a local backup...

Cons

Doesn't handle my bank's data download properly nor consistently. Also importing/exporting needs lots of work,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
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Larry Zerner

Easier than PC version

14/03/2017

The best thing about the online version of Quickbooks is the ability to access it from any PC or tablet

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rodrigo Martinez

Great bookkeeping tool

14/03/2017

Great tool

Pros

I am new to the application but so far i found a lot of benefits on managing my expenses and incomes. This is definitely a great tool for any small -medium company.

Cons

As i said, i just start using the tool and i am not sure if it really has this functionality or not, but it will be great if we can take a picture of the expenses tickets and have the app to take the standard values of the ticket.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Shinzo Blalack

A good, but not great software,

13/03/2017

Pros

Multiple users can log in at the same time to ring up customers. Easy and quick to edit orders and returns.

Cons

UI is not user-friendly and intuitive. Inventory isn't updated automatically and it often takes trial by fire to understand Quickbooks.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more

Who is QuickBooks Online For?



QuickBooks Online is for freelancers and small businesses aspiring to save time and mental energy by simplifying small business accounting via an integrated financial software system. It allows full capabilities to up to five users and limited functionalities (e.g., entering timesheet hours and viewing reports only) to an unlimited number of users. It is used primarily by small business owners, solopreneurs, finance officers, accountants and bookkeepers.

Read the full GetApp Analysis

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