QuickBooks Online Pricing, Features, Reviews & Comparison of Alternatives

QuickBooks Online Reviews

QuickBooks Online

Small business accounting software

4.04/5 (779 reviews)
42,269

The QuickBooks Online solution puts you in complete control of your accounting and provide free online support, from setup to support. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, customer 'Pay Now' button, mobile website allows photographic references and all with auto-synchronization.

QuickBooks Online automatically syncs your complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of you company.

The platform creates trade, profit and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from with the dashboard so you only see what you need to see.

By navigating through the QuickBooks Online dashboard you can track payments, sales history, invoice details, add users and edit permissions. QuickBooks Online is completely integratable with QuickBooks Online Payroll and Intuit GoPayment.

QuickBooks Online also comes with a free 30 day trial.
quickbooks.intuit.com

QuickBooks Online Overview

Pricing

Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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QuickBooks Online screenshot: QuickBooks-PayRollSoftware-transactionsQuickBooks Online screenshot: QuickBooks-PayRollSoftware-InvoiceQuickBooks Online screenshot: QuickBooks-PayRollSoftware-MobileQuickBooks Online screenshot: QuickBooks-PayRollSoftware-CreateQuickBooks Online screenshot: Quickbooks new interfaceQuickBooks Online screenshot: Quickbooks Money BarQuickBooks Online screenshotQuickBooks Online screenshot: Accounting Application

QuickBooks Online Reviews (779)

Most positive review

 A Lifesaver

We recently changed over to QuickBooks Online from Financial Force and the change has dramatically impacted us in a positive way. The ability to have dynamic financial information anywhere at anytime is a huge win for the company. I love this software!

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Reviewed 6th of October, 2016 by Casey Walters

Most critical review

 Horrible software and even worse customer and tech support

False advertising, horrible customer and tech support. We spent a nightmarish 3-4 weeks using this software. It looks great at first glance, but there are many bugs and can cause HUGE problems that cost time and money to resolve. They false advertise features and when you call in for support it'...

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Reviewed 8th of September, 2016 by Kelly Kerr

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QuickBooks Online Category Leaders

Reviews
Integrations
Mobile
Media
Security

#1 in Accounting

View full ranking
89
16
20
20
20
13

#1 in Accounts Payable

View full ranking
92
19
20
20
20
13

#1 in Billing & Invoicing

View full ranking
89
16
20
20
20
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

QuickBooks Online Screenshots (8)

QuickBooks Online screenshot: QuickBooks-PayRollSoftware-transactionsQuickBooks Online screenshot: QuickBooks-PayRollSoftware-InvoiceQuickBooks Online screenshot: QuickBooks-PayRollSoftware-MobileQuickBooks Online screenshot: QuickBooks-PayRollSoftware-CreateQuickBooks Online screenshot: Quickbooks new interfaceQuickBooks Online screenshot: Quickbooks Money BarQuickBooks Online screenshotQuickBooks Online screenshot: Accounting Application

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French, Portuguese, Spanish
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

QuickBooks Online Pricing

Starting from: $10.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

30-day free trial, no credit card required.

Independent contractors:
Self-Employed: $10/month

Small businesses:
Simple Start: $15/month
Essentials: $30/month
Plus: $50/month

Competitors Pricing

Brightpearl

Starting from: $4740.00/year
Pricing model: Subscription

Zoho Invoice

Starting from: $7.00/month
Pricing model: Freemium, Subscription

Harvest

Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited QuickBooks Online also visited

Key Features of QuickBooks Online

  • Create & manage invoices
  • Track sales & expenses
  • Multi-device document sharing
  • Print checks
  • Track payments
  • Automated online banking
  • Create estimates
  • Enter & manage bills
  • Export data to Excel
  • Smart phone compatible
  • Support for Mac23
  • Dashboards and feeds
  • Mobile receipt capture
  • Actionable insights
  • Banking data synchronization
  • Create custom invoices
  • Automatic tax calculations
  • Pay online link in invoices
  • Profit & Loss and Balance Sheet reports
  • Organize expenses
  • Vendor management
  • Due dates tracking
  • Cash flow management
  • Reoccurring payments
  • Custom invoices
  • One-click reporting
  • Taxes management
  • Paperless receipt tracking
  • Enhanced payroll
  • Mileage tracking
  • Outstanding invoices
  • Income & expenses management

Benefits

- Accounts management: QuickBooks Online allows you to access your complete accounting data as well as editing, creating, duplicating and sharing information with employees, consultants, associates and partners.

- Interface and dashboard: You can login to your QuickBooks Online backend once you have internet access, no downloadable software is required and you can create customizable feeds and charts.

- Security and backups: All data inputted is securely backed-up to the cloud and you can export data to Excel spreadsheets. QuickBooks Online will track customer payments and send you notification of any errors in processing.

- Subscriptions and pricing details: All QuickBooks Online packages include support, from initial startup to ongoing support enquiries. Continuing updates and upgrades are all included in your pricing plan. Users can also avail of a 30 day trial before financial commitment is required.

- Multi-platform transparency: QuickBooks Online will auto-sync with all your connected devices and the multiple users connected to your package. You can create restrictions for each user to enforce in-house hierarchy.

Alternatives to QuickBooks Online

GetApp Analysis

QuickBooks online is a cloud-based financial software for small businesses that takes care of accounting, billing and invoicing – all in a single platform. It allows you to create and manage invoices, print checks, reconcile banking and credit card transactions, track payments, enter and manage bills, create estimates, among others.

Created for freelancers and small businesses, QuickBooks Online offers an intuitive and user-friendly interface, with mobile tools for iPhone, iPad and Android devices for more flexible and time-efficient invoice creation, expense tracking and accounting experiences. Some of QuickBooks Online’s main features include easy invoice creation, online banking integration, app integrations, mobility and built-in reports that can be run in just a few clicks.

What is QuickBooks Online?

Launched in 2001, redesigned in 2013 and now serving more than 683,000 users, QuickBooks Online is a web-based small business accounting software that saves users time while keeping their finances organized. Depending on the plan you’re subscribed to, it combines a number of features in one platform: estimates, invoicing, time tracking, accounts payable, bank/credit card reconciliation, reporting, inventory, contacts, sales tax, tax forms, location and class tracking.

It also has a user-friendly dashboard that emphasizes overdue and open invoices, account balances, cash flow, and other tasks, affording you the ability to see important activities at a glance.

Main Features

Invoice Creation

On the top middle section of the QuickBooks Online dashboard, there are three buttons that allow users to search for transactions, create invoices and other financial forms, and view recent transactions. To create a customer invoice, click on the plus (+) button and select Invoice from the drop-down menu. You will be taken to the Invoice page where you then will be required to input the invoice’s particulars such as customer name, email address, billing address, payment terms, invoice date, due date, and others.

Product/service line items can be manually entered or selected from pre-defined fields. Tax calculations and discounts are automatically deducted from the invoice amount shown in the top right corner of the screen. Invoices can be personalized by adding your company logo, a background image, choosing your own font and designating custom fields. Invoices can also be sent in batches or individually.

Online Banking Integration

With QuickBooks Online’s banking integration feature, you can securely connect your online bank to automatically download financial transactions, so you won’t have to manually input the necessary data. Once synced, using the information your bank stores with the money going in and out of your account, like amounts, transaction dates, the places where the transactions occurred, and such, you can either accept or delete transactions, and categorize and assign them to suppliers or customers.

To connect your bank with QuickBooks Online, you will need your online banking username and password ready. This allows QuickBooks Online to establish a secure connection with your bank or credit card company. From the QuickBooks Online dashboard, choose Transactions, then Banking. On the upper right hand side of the screen, you will see a blue button marked Add Account. You will be prompted to enter your bank or credit card company’s name or URL, or choose from a list of popular financial institutions. Once your login credentials are verified to be working, simply follow the prompts to continue.

App Integrations

Integration with other software systems is one way to enable a seamless information flow between applications, thereby reducing data entry requirements and simplifying the way companies run their businesses.

QuickBooks Online doesn’t only integrate with QuickBooks Online apps and other add-ons. Through the Intuit Partner Platform, it also allows third-party app developers to create custom application systems that can benefit its base of small business users.

Mobility

It happens even to the best of us. You purchase a spare part for your customer, and make a mental note that you need the receipt for later but end up losing it one way or another. With QuickBooks Online’s mobile apps, expense reporting is made easier through mobile receipt capture. You can even add photos and notes so you don’t forget the relevant details.

While the mobile versions are still lacking in terms of the full software’s functionality, QuickBooks Online’s mobile apps let you review your transactions even when on the go, see customer balances, and mark invoices as paid. Electronic signatures also enable you to immediately approve estimates.

Built-In Reports

QuickBooks Online has a long list of pre-built reports that show the overall financial health of your business. These reports fall into several different buckets: Business Overview, Manage Accounts Receivable, Manage Accounts Payable, Accountant Reports, Reconciliation Reports, Manage Products and Inventory, Review Sales, Review Expenses and Purchases, Manage Sales Tax and Manage Employees.

To run a report, go to Reports from the QuickBooks dashboard and select the type of report you want to run. Next, customize your reporting fields, if needed. Select a transaction date from a drop-down menu or specify your target date range. After clicking on Run Report, you are ready to print, email, export the report as an Excel file, or save customizations.

Integrations

Aside from easy integration with other QuickBooks applications such as QuickBooks Payments and QuickBooks Payroll, QuickBooks Online offers add-ons such as Method CRM, Time Tracking by TSheets, Bill.com, Jobber, Shoeboxed and Mavenlink.

And then, there’s the QuickBooks API that provides app developers the ability to integrate their products with QuickBooks Online and expose their products to a large pool of small business owners. The QuickBooks API client allows them access to their customers’ data via a REST-based API that works with QuickBooks Online. Also, Intuit’s Apps.com is a place where third-party apps can be published and found by businesses looking for systems to further simplify their processes.

Pricing

QuickBooks Online offers three pricing packages: Simple Start, Essentials and Plus. Simple Start is priced at $9.99 a month and allows one user to reconcile bank transactions and create estimates and invoices. The data can be shared with two accountants.

Essentials is pegged at a monthly $19.99 and includes all the functionalities of Simple Start, with an accounts payable feature that allows up to three users to track and pay bills. With inventory and 1099 preparation included to the regular Essentials plan, Plus is at $29.99 per month and supports up to five users.

Bottom Line

  • Accounting, invoicing, billing, estimates, and more – all in a single platform
  • Has native mobile apps for Android devices, iPhones and iPads that allow users to keep track of the financial health of their businesses anytime and anywhere
  • Allows easy collaboration with your accountant or bookkeeper
  • Easy to set up and highly customizable
  • Automatic syncing with your bank and credit card accounts

Videos

Jodi Montoya

Easy for a novice to use

21/07/2017

Ability to apply better accounting practices

Pros

The ability to do accounting without actually having the background of an accountant Effective,Flexible contact records and transaction forms. Best, most customizable report templates

Cons

As of yet nothing to report as a con - still learning the in and outs. If there was anything at this time it would possibly be the notes section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
smit shah

Quickbooks online "best software ever used"

21/07/2017

Small and medium enterprise must go for this if suitable with online cloud based software

Pros

1. State of art cloud based SaaS accounting software 2. Very easy to use comllete accounting software 3. ERP like features available to small amd medium enterprises. 4. Features like Inbuilt billling, auto bank reconciliation, report generation, tax compliances etc. 5. Beautiful user interface Best in the category of online cloud based accounting software suitable for small and medium enterprise.

Cons

1. Missing few advance features of ERP softwares. 2. If one chosen the online cloud based software it is difficult to change the software at later stage or migrate to other software. 3. Customer service lacks. 4. It can be accessed online only, offline usgae not possible

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
karen bobe

Overall it is

20/07/2017

it's cloud based - need I say more?

Pros

This is my second try. I attempted to use the online version last year, but my data did not load properly. After several failed tries, I cancelled my subscription and QB credited my account. After condensing a few accounts, I gave QB online another try. I am glad I did. Being cloud based, I can handle payroll and process vendor invoices, run reports and financials without physically being in the office, and that just rocks!

Cons

If you are used to quickbooks on the desktop, learning how to use the online version will take a little bit of time. It's definitely not the same. However, they have outstanding support. I have used both online chat and phone support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Luella  Crockett

Quickbooks Online - Bait and Switch or Keeping Up with the Market?

19/07/2017

A great program if you use every single aspect of it. If you only want a check register and payroll functions with 1099 and W-2 capability maybe shop around... I am :)

Pros

Quickbooks Online is a very powerful and through accounting and payroll program and has excellent technical support. They start you out at a reduced rate to see if the program will suit your needs.

Cons

Quickbooks Online is a package deal. You can not just buy parts of it. So if you do not need all of the package you still have to pay for all of it. I have also found that Quickbooks goes up on their price by about $10/month every time they make an update to their programs. This has happened 2x in the past 9 months in my case and I find that to be unacceptable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Joseph Cox

Easy to use even for a novice!

18/07/2017

It keeps track of employees, payables, and oh so much more! I wish I had found it sooner! I would recommend to everyone!

Pros

The easy access from where I am at any time! I can get to it from my phone, Ipad, or home pc when I am not at work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Misty Dupree

Great Software

18/07/2017

Doing math without using my brain!

Pros

I like the simplicity of the software. It has come a long way over the years. It's so much easier to navigate.

Cons

I have trouble with auto downloading from my bank account. It is easy to download, but not too easy to navigate or fix issues afterwards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Meena Bedi

It's nice software but the customer support is not good. When we send email, we don't get reply.

18/07/2017

Reporting part is very good. We get various easy accessable reports. It work fast. Quickbooks financing scheme is good too.

Pros

This software is easy to operate. It is working fast. I like everything about this software except we can't import data's from US version to Global Version.

Cons

We can't apply multiple tax rates in one invoice in US version so its very hard for us to track tax reports otherwise we have to move from US version to Global version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie Hunter

From PeachTree to QB

18/07/2017

Productivity, accuracy.

Pros

Ease of use. Combines daily needs with standard and customized reporting. Ties in with banking. Able to use with 1099 reporting. Client invoicing as well as expenses/vendor tracking. We now use for payroll as well.

Cons

Wish that there was more integration included into the CRM, we'd love to decrease the number of systems that we use to just two: CRM and then QuickBooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan Superczynski

We have used QB for about 3 or 4 years now and find it easy to use and generate reports.

18/07/2017

Ease of use and customized reporting.

Pros

As a small non profit organization, we find the online access to be the best option for us. The software is easy to use and navigate and the reports are easily customized.

Cons

Since we are a small non profit, the cost of the software is a lot more than we'd like to spend. We could use that money to feed our students, put tires on our buses, take our students on a great educational field trip.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin Metz

Great Product

18/07/2017

Pros

This software is easy to use once you get used to it. There software is continually updated, and it integrates well with other software.

Cons

At times the Quickbooks Online server is slow to load and it is difficult to access the site. This can be a serious problem depending when it occurs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more

Who is QuickBooks Online For?



QuickBooks Online is for freelancers and small businesses aspiring to save time and mental energy by simplifying small business accounting via an integrated financial software system. It allows full capabilities to up to five users and limited functionalities (e.g., entering timesheet hours and viewing reports only) to an unlimited number of users. It is used primarily by small business owners, solopreneurs, finance officers, accountants and bookkeepers.

Read the full GetApp Analysis

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