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QuickBooks Online vs ExpensePoint Comparison

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Overview

Category Leaders

QuickBooks Online is small business accounting software used by over 7 million customers worldwide. It helps you organize your books, manage expenses, send invoices, track inventory, and run payroll—all in one place. Buy now & save 50% off for 3 months.

Category Leaders

The happy expense reporting system. For users and expense managers, we make expense reporting easy, automated and integrated. ExpensePoint helps automate and streamline expense reporting processes from creation, submission, and approval, including a receipt imaging system and more

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8.50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

7.6K

5

4

3

2

1

4.3K

2.2K

636

180

224

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.9

309

5

4

3

2

1

268

37

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It's a user friendly service with great customer care, wonderful service if u have a small business.
Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.
We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.

Pros

ExpensePoint really helps us been organized with all your expenses, it's easy to use and the support is amazing.
Accuracy of billing out of pocket costs to clients is a win for ICG and its clients. The staff at ExpensePoint has been there to help us out through the on-boarding process.
It also has good integration with our corporate cards along with good reports for both analysis and to reconcile to our corporate cards and accounting system.

Cons

This is extremely unprofessional and unacceptable from the company that is supposed to have your books.
The problem is that doing your own taxes online becomes risky the more you have to account for.
Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.

Cons

Unfortunately we were unable to use the automatic ACH payment due to some requirements which the company was not ale to provide because of confidentiality.
Limited to no automated reporting functionality (e.g. automated weekly email reports of expense activity, weekly reminder emails of pending expense items).
The only thing that I have noticed that I would consider a slight negative is that Expense Point will not allow me to import a credit into our accounting system.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features172
  • "What If" Scenarios
  • 1099 Preparation
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Address Validation
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Chart of Accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Commission Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Consumer Use Tax
  • Contact Database
  • Contingency Billing
  • Core Accounting
  • Corporate Card
  • Cost Estimating
  • Cost Management
  • Credit Card Management
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Direct Deposit
  • Discount Management
  • Document Templates
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Self Service
  • Estimating
  • Exemption Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Higher Education
  • For Medical Purposes
  • For Nonprofits
  • For Real Estate
  • For Religious Organizations
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Grant Management
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • K-12
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Period Recurring Billing
  • Multi-State
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PCI Compliance
  • Partial Payments
  • Partnership Accounting
  • Payment Collection
  • Payment Processing
  • Payment Reconciliation
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Point of Sale (POS)
  • Policy Management
  • Prepaid Cards
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Rules-Based Workflow
  • SSL Security
  • Sales Tax Management
  • Self Service Portal
  • Self-Service Reporting
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Taxability Verification
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Transaction Tracking
  • Trust Accounting
  • User Management
  • Vacation/Leave Tracking
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management
  • Total features57
  • "What If" Scenarios
  • 1099 Preparation
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Address Validation
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Chart of Accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Commission Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Consumer Use Tax
  • Contact Database
  • Contingency Billing
  • Core Accounting
  • Corporate Card
  • Cost Estimating
  • Cost Management
  • Credit Card Management
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Direct Deposit
  • Discount Management
  • Document Templates
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Self Service
  • Estimating
  • Exemption Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Higher Education
  • For Medical Purposes
  • For Nonprofits
  • For Real Estate
  • For Religious Organizations
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Grant Management
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • K-12
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Period Recurring Billing
  • Multi-State
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PCI Compliance
  • Partial Payments
  • Partnership Accounting
  • Payment Collection
  • Payment Processing
  • Payment Reconciliation
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Point of Sale (POS)
  • Policy Management
  • Prepaid Cards
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Rules-Based Workflow
  • SSL Security
  • Sales Tax Management
  • Self Service Portal
  • Self-Service Reporting
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Taxability Verification
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Transaction Tracking
  • Trust Accounting
  • User Management
  • Vacation/Leave Tracking
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

Integrations

  • Total integrations1013
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations8
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

CM
AvatarImg

Colleen M.

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

ExpensePoint - New User, Great Onboarding!

Reviewed 2 years ago
Pros

It was a very thorough onboarding experience.

Cons

It would be great if the receipts would sync to QuickBooks Online along with the expense. Currently, a copy of the receipt does not sync to QuickBooks.

Vendor response

Dear Colleen, Thank you for your amazing review of ExpensePoint. We appreciate your feedback regarding your experience with our Training and Implementation team. I will be passing your review on to them. Thank you for choosing ExpensePoint as your expense management system. Yours truly, Sherry McKeen – VP-Global Client Relations

JB
AvatarImg

Julie B.

Aviation & Aerospace, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Untangle the mess of expense and credit card reporting

Reviewed 4 years ago

We have had a smooth implementation and excellent customer service. Our users like the software and the mobile app, and reports are much more detailed and provide documentation that we can save electronically, instead of files and files of paper reports and receipts.

Pros

The software is easy to use and flexible, and can be customized to fit our ever-changing needs. I like that it has multiple platforms available, and I can use it with QuickBooks Online. It automates the processes that we were doing by spreadsheet - so much easier now!

Cons

Our corporate cards are not eligible to automatically feed transactions into ExpensePoint, so I have to periodically upload them manually

Vendor response

Dear Julie, Thank you for your kind review of ExpensePoint. "Untangle the mess of expense and credit card reporting" is the best review title I have ever heard. I am pleased that you are finding the system easy to use and flexible to fit your needs. Thank you for your kind comments regarding our support. I will be sure to pass on the accolade. We appreciate your business, Sherry McKeen VP-Global Client Relations

AM
AvatarImg

Amanda M.

Electrical/Electronic Manufacturing, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ExpensePoint logo

ExpensePoint

Review

Reviewed 4 years ago

Great training, [SENSITIVE CONTENT HIDDEN] was fantastic

Pros

The phone app is nice, very easy to use.

Cons

I'd like a direct link with Quickbooks so I don't have to use 3rd party software.

Vendor response

Dear Amanda, Thanks for taking the time to review ExpensePoint. We value our customer's feedback and comments. Your positive comment regarding your training will be passed on. I appreciate your remarks about the mobile app. It is pretty slick. :) Regarding integrations with Quickbook, we are working on this. We will have some more news on this shortly. We thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations

JV
AvatarImg

Judy V.

Logistics and Supply Chain, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

A great experience

Reviewed 6 years ago

It has all been great.

Pros

Easy to use. If staff has any questions or problems we just pick up the phone and call for help.

Cons

Can be a little slow with the online version.

Vendor response

Dear Judy, Thank you for your excellent 5 star review of ExpensePoint; we really do appreciate it. I am very pleased that your experience has been a great one and we will ensure that this continues throughout our relationship. Thank you also for choosing ExpensePoint and for being our client. Kindest regards, Paul Ansloos - V.P. Global Sales & Marketing

DP
AvatarImg

Daniel P.

Computer Hardware, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Customer support has no peer

Reviewed 4 years ago

Very happy with the expense reports that it produces. Easy for employees to use.

Pros

The customer support is top-notch since you get assigned a personal contact who handles your company. Software is easy to use and reports look great. Value for money is also strong.

Cons

There are some features that could be enhanced. Being able to download receipts in JPG format is a big one. Wish there was better syncing options with credit cards like quickbooks has.

Vendor response

Dear Daniel, Thank you for taking the time to rate ExpensePoint. We appreciate your feedback regarding downloading receipts in JPG format and look forward to continuing our business with you. Excellent customer service is one of our core values, so we are pleased that your experience has been a positive one! Respectfully yours, Sherry McKeen VP-Global Client Relations

DL
AvatarImg

Dwight L.

Mining & Metals, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Very good system

Reviewed 6 years ago

Very good, been using it for years.

Pros

Ease of use and setup. Mobile features and online access.

Cons

Uploading of receipts can be sometimes buggy.

Vendor response

Dear Rosa, Thank you for taking the time to review ExpensePoint so favorably. We are happy to know that your company enjoys using the mobile app and desktop version. Knowing that these functions are making your life easier and expense approving more efficient is a great encouragement to us. We appreciate your business and look forward to a long relationship with you and your company. Sincerely, Sherry McKeen - Vice President - Global Client Relations

SL
AvatarImg

Steve L.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ExpensePoint logo

ExpensePoint

Excellent. Entire team has been most helpful during the initiation and use.

Reviewed 7 years ago
Pros

The best mobile app for expense reporting I've ever used. Easy to use and seems to be as good as the web based program. or even better ! Customer support is the best in the industry. As the administrator I like the ease of the approval process and the reports I can generate.

Cons

We did not know that ExpensePoint could work with QuickBooks and allow for direct deposit. Our accountant almost signed up with another software. Team quickly responded and provided the necessary forms for our accountant to complete. We are all in with ExpensePoint!

Vendor response

Dear Steve, Thank you for the great review of ExpensePoint and especially your comments on th mobile app. We have put a lot of work into it to make it easy for users to use. I am glad we were able to quickly respond to your needs to integrate with Quickbooks and provide you with our employee reimbursement option. Thank you for choosing ExpensePoint as your employee expense management solution and also for being our client. Kind regards, Paul Ansloos - Sr Vice President - Global Sales & Marketing

AQ
AvatarImg

Alex Q.

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Expensepoint: the most value-adding, and easy to implement expense reporting system I've ever seen!

Reviewed 2 years ago

Implementing expensepoint with our Quickbooks was the easiest implementation of an expense system I have ever been through. I have implemented other bigger , more well known systems, and have had just terrible experiences. the process was too tedius, and it required many hours to complete. One of things we really appreciated about expensepoint, was the option to purchase by reports as well as by users. it really makes a top notch software quite affordable, and the expense to use it can be completely variable based on expense reports, which is great when you are trying to control costs. We couldn't be happier.

Pros

The receipt wallet / receipt reader function is the most loved feature by all employees. the fact they can just drop the pictures, and comeback later to an almost completed expense report that just needs a couple of clicks to submit, has been a game changer for employees on the road as well as those who don't travel as much, but purchase regularly on behlaf of the company. in Accounting, we love how easy it is to review, approve, push an entrry into quickbooks, and reimburse, all from within expensepoint. the integration to automatically issue reimbursements from expensepoint, as saved our accounting staff hundreds of hours reconciling, recording, and issuing the payments via AP. Now it takes less than 1 minute to issue the payments, its simply wonderful!

Cons

We had a few hiccups entering banking information for reimbursements, but the implemenation team was able to manually make adjustments and helped us get through.

Vendor response

Thank you, Alex, for this fabulous review. We are thrilled that you love ExpensePoint. It's great to hear that the value, ease of use, and automation ticks all your boxes. Happy expense reporting! Kind regards, Sherry McKeen

SS
AvatarImg

Sabina S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ExpensePoint logo

ExpensePoint

Expense Point customer Kempinski Hotels SA

Reviewed 11 years ago

Kempinski Hotels SA implemented Expense Point nearly 3 years ago. Since this time we had a really good improvement handling our expense claims. The frequent travelers are able to do them online wherever they are and the approval process is online as well. All data can be converted to be uploaded into our accounting system. The handling itself is easy and self explanatory. The introduction videos on the welcome page gives every user a really good overview how to use the system. We use in addition a short manual for newcomers, which we prepared for our special needs. We still have sometimes problems, that the pages is not loading properly. But the support team at Global Point is quick in helping and can usually solve the problem within a day. We would definitely recommend the system.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Dear Sabina, Thank you for your rating of ExpensePoint. We appreciate your feedback and look forward to continuing to provide you with excellent support. Thank you for your business. Best regards, Sherry McKeen VP-Global Client Relations

CC
AvatarImg

Chuck C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ExpensePoint logo

ExpensePoint

We love Expense Point fom both adminstrators and users.

Reviewed 10 years ago

Expense Point is so easy to use. The online videos really help our new users get up to speed quickly. From an Administrator's point of view it is amazing. The cost savings in our international subsidiaries is substantial. What impresses us so much is the excellent help desk response that we receive. I don't know what I would do without Theresa Hicock and Eva Gao. They make my work so efficient.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Chuck, Thank you for your excellent comments about ExpensePoint and your designated support team; It is greatly appreciated. We greatly value our relationship with ESI and we are looking forward to continuing on with our great relationship for many years to come. Thank you for being our customer. Paul Ansloos Dir. Global Sales & Marketing

GO
AvatarImg

Graeme O.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ExpensePoint logo

ExpensePoint

Easy Deployment Ever

Reviewed 8 years ago

We have moved our global expenses over to ExpensePoint at the beginning of the year. It has been a nice and easy transition, and the team at ExpensePoint has been extremely helpful throughout the entire process, and made it very easy and painless. We've had a few challenges with handling multiple currencies on a world-wide basis but nothing major and all of our inquiries have been handled promptly. The online training has been great and they have been very flexible about arranging training sessions for people in Australia, Europe, Asia and North America - always a challenge at the best of times! Would highly recommend it to anyone considering a move to ExpensePoint!

Pros

Ease of use

Cons

Cloud-based - that isn't completely fair because we knew that, but having an offline mode for the mobile app would be very useful.

Vendor response

Dear Graeme, Thank you for your feedback on ExpensePoint. I am very pleased that your transition was smooth and that your international employees received the training and support that they needed. Thank you also for your feedback regarding the mobile having offline capabilities. Our team are looking at adding this feature in the future. We thank you for selecting us as your expense management solution and it is a privilege to have you as a client. Kind regards, Paul Ansloos Director of Global Sales

BP
AvatarImg

Bharati P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ExpensePoint logo

ExpensePoint

Great Product & Excellent Services

Reviewed 10 years ago

ExpensePoint system is an excellent online expense management tool that is very user friendly and easy to understand. Our employees can quickly and easily submit their expenses through the ExpensePoint mobile or desktop apps. I would like to express my thanks to the Expense Point team for their excellent services. The best thing about them is their support. Whenever I have a question or need help, they have come through for me. From initial enquiry about the system to the setup, Expense Point team has been very helpful, professional and prompt showing genuine interest in our objectives. Looking at ease of use of this tool and their excellent services we didn't hesitate to implement this tool in our companies across the globe. I would recommend them to anyone.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Dear Bharati, Thank you for your positive comments on ExpensePoint. I especially appreciate your remarks about our Service team. In my opinion, having a great experience any software can be very quickly decided on by the support you receive after the purchase, so I thank you for these comments and I will be sure to forward them on to our team. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations

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Terry P.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ExpensePoint

ExpensePoint is Exceptional

Reviewed 11 years ago

From day one ExpensePoint has been exceptional in providing an expense reporting system that meets the needs of our company. After reviewing several expense programs we chose ExpensePoint for the ease of use and the cost. Using ExpensePoint is so easy for our employees and approvers to create their reports (online or mobile), attach receipts and approve reports for accounting to process. The professional service that we receive is superior. We have been able to work with two representatives the entire time and not through a customer service department. Our questions and needs are always handled quickly. I can honestly say that the product and service from ExpensePoint is top of the line. **Paul Ansloos and Theresa Hicock are exceptional and I love working with each one of them!

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Cons

No cons were added to this review

Vendor response

Dear Terry, Thanks for taking the time to review ExpensePoint. We are happy to know that you see value in the cost of the program and the ease of use! We want to provide an expense solution that does those two things; make life easier for people and help companies save money and time. Thanks for the comments regarding Paul Ansloos and Theresa Hicock. We think they are are exceptional as well. Sincerely, Sherry McKeen - Vice President - Global Client Relations

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Cathi R.

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  • Ease of use
  • Features
  • Customer support

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ExpensePoint

The best Expense Management System you will find!

Reviewed 15 years ago

If you are looking for an excellent online expense management system, your search can now stop. ExpensePoint Web is hands down the best system out there. We looked at several other systems, and even got through the installation stage with another system, only to discover management reporting could not be done. When I found ExpensePoint I was skeptical they could do all they claimed to, but was soon put at ease. The staff at ExpensePoint is very creative in helping to figure out solutions for unique issues. They are responsive to calls and questions. They offered excellent suggestions for implementation which helped ensure a successful transition. Several features we said we would like to see have shown up in product updates. Most of our users have found it very intuitive and easy to figure out. Don't be a "wish I had". Contact ExpensePoint and you'll be a "glad I did"!

Pros

Cost, webinars, customization capabilities, creativity of the staff to help meet unique needs, the responsiveness of the staff, ease of use, training videos, cost (I know I already said that, but it's important. I looked at several web based expense management systems and this was by far the best and the fact it was the least expensive was a bonus!)

Cons

I can't think of any, other than supervisors forgetting to log in and approve expense reports. But that's our process problem we are trying to resolve.

Vendor response

Dear Cathy, Thanks for your amazing review of Expense Point. We appreciate your comments so much. Thank you for being our client. We really appreciate your business. Best wishes, Sherry McKeen- V.P. Global Client Relations