QuickBooks Online vs Gusto Comparison Chart

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Reviews

Becky Groe

Helpful for most needs

2018-12-05

Helps to get adequate financial picture of business and track expenses, helps to plan for future.

Pros

Easily integrates with payroll company Gusto, and payment processing Stripe.

Cons

Not entirely intuitive to find where errors or corrections are, and could do a better job at automatically identifying source of expense as synced from outside accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Charlotte Genevier

Verified Reviewer

LOVE ZenPayroll!

2014-09-16

We're a small startup and don't have an HR person, so as CEO part of my job is making sure everyone gets paid on time and that the proper paperwork is accordingly filed. My previous experiences with third-party payroll companies has always been a MASSIVE headache. Onboarding new employees always required jumping through hoops and getting touch with anyone if there was a problem or I had a question took several days of phone tag. I heard about ZenPayroll a few months ago from a friend and decided to give it a try. It's made my life so much easier. Not only am I saving a ton of time (setting up your company is as easy as filling out a form, while onboarding employees sends them an online account/questionnaire so you don't get any information wrong), but their customer support is the best I've ever experienced, not just for a payroll company, but for any company. They answer my emails and tweets promptly and are exceptional at solving my problems. I'd definitely recommend them in a heartbeat to anyone looking to get set up with an easy and robust payroll system.

Pros

- Quick company set up - Easy employee on-boarding - Integration with benefits and expense tracking system - Integration with Quickbooks Online

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
Gusto Reviews
Gusto
Gusto makes payroll, benefits, and HR refreshingly easy.
Read more
Becky Groe

Wow! So easy !

2018-12-05

Easy online or phone platform, integrates seamlessly with Quickbooks online. Very smooth and easy on-boarding, no added or surprise fees, low monthly subscription, and fantastic customer care.

Pros

Great customer care and attention, perfect fit for a small business that plans to grow, does not break the bank while trying to pay employees.

Cons

Had a hard time identifying signatory, which added an extra step to the onboarding process, but otherwise, a very smooth and user friendly system that prompts you when something still needs completed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Gusto Reviews
Gusto
Gusto makes payroll, benefits, and HR refreshingly easy.
Read more
Cornelius Qualley

GREAT Payroll processor! Switched from ADP years ago and haven't looked back!

2018-05-07

Pros

Even offers support for syncing with QuickBooks Online. Can't think of much I would add.

Cons

It could have some more software integrations, for example, I wish it integrated with my Point of Sale software which also keeps my employee time records.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Gusto Reviews
Gusto
Gusto makes payroll, benefits, and HR refreshingly easy.
Read more
Anonymous
(Accounting company, 1-10 employees)

Great payroll software

2019-02-13

Pros

I like that Gusto integrates with quickbooks online easily.

Cons

I don't love that the quickbooks integration enters the withdrawals in a journal entry but it doesn't make a huge difference and that's the only complaint I've had so far so we're sticking with it!

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Gusto Reviews
Gusto
Gusto makes payroll, benefits, and HR refreshingly easy.
Read more