Quickbooks Online vs Odoo Comparison

Odoo includes all the modules like purchase, sales, inventory and accounting into one place, which saves the cost of connecting different systems and increases the accuracy of data.

The accounting module is not as robust as Quickbooks online or Xero. For example, it does not provide the function of HST filing. If you are a monthly or quarterly filer, it's suggested that a third party HST calculation module be purchased. Otherwise, it's easy to lose track of changes made after the filing.

Odoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.

I don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).

Overall, it's okay for me, flexible, a lot of helpful features

my only complaint is the lack of online support,

- The cloud version is reliable - Simple to use / simple to train staff - Sales orders automatically generate projects/tasks for team; time tracking - Customer-facing portal for ticket status - Accounting automation like we had in quickbooks

- Security roles are difficult to configure out-of-box (comes with User/Manager type roles for apps, but adding middle-layer or 3-tier personnel is a programmers job)

Online y que tiene muchos modulos para elegir

Es casi imposible modificar algo y que funcione. Cada vez que se actualiza la versión no es compatible con la anterior, no tiene sentido ninguno

Ease of use of applications, online, easy customization

Nothing or without characteristics cons.

Ease of use. Constant updates. Easy Setup through Odoo Online

You cannot customise the invoice format easily. You cannot work easily through inventory for service companies No installation on the computer (only web-bases) no customisation according to the type of business.

Thanks for the review Harf Promotions team! Excited to hear you've been finding Odoo to be easy to use and set up! We also read your feedback about other customizations; note that many of these actually are available (ask your account manager for insights and they can help you figure it out). Additionally our upcoming version this year will have huge upgrades for service companies that you might enjoy seeing, be sure to check out our annual release coming soon! :)

La plataforma funciona como CRM, haciendo interactuar las diferentes áreas de la empresa y revisando proyectos en tiempo real y a través de multiusuarios. Además de la plataforma en si tiene un entorno web para usuarios externos.

La lógica del CRM puede necesitar tiempo de dedicación para usarlo al 100%, pero cuentan con soporte online y webinars disponibles en la web.

features - a lot of features offered

Lack of support / documentation on how to.

Thank you David for your feedback. I'm sorry to hear that you haven't found Odoo online to be up to par. However, to respond to your issues, you can report any problem by submitting a ticket on https://odoo.com/help Our support team is now 24/24 with people in San Francisco (since 3 months), Belgium and India. The answer you will get depends on the time you report the ticket. Regarding further support we launched a training platform 3 months ago to help people discover and learn how to use Odoo: https://training.odoo.com (if you have a success pack, you can ask a free access to your consultant). We also have extensive documentation which you can find on our website here: https://odoo.com/page/docs I hope this helps improve your experience

We use Odoo for comfortable customer service of our company. We were able to easily transfer the contact database from email to it. During the work it is convenient to discuss working moments by sending messages.

Without a high-speed Internet connection, Odoo begins to work noticeably slower. There is no online support service that could quickly help with problem solving.

its operation in Saas mode 100% online, its user interface is very clean and well ordered

the customization of the product is not easy and the little customer support

It's Free and has many free modules available. Best to use if you cannot afford paid ERP systems. You can customize to fit your use case and your business

Hard for beginners to get started. Support is very hard to find. Very few tutorials available online. Even though it's free, you need experienced people to customize it for you.

È stata molto utile in tutti i programmi che ha per gestire la progettazione, vendita e piccolo negozio che ho online. Mi ha semplificato molto tutto.

Inizialmente ci ho messo un po’ a capire e a me abituarmi a usare tutto

with very little knowledge about the program, and a little reading and videos it is very easy to customize the interface, both online and in print.

the databases are not relational as usually, so you need to know about python code and get all the information about you need, to make deeper personalization.

I found the Odoo software to be very sophisticated and a great solution to many business challenges. The program has a long learning curve, but the benefits are huge once it is understood. I will recommend this ERP solution to small businesses and entrepreneurs.

Odoo is a great ERP software with so many features. But unfortunately I could not find in-depth documentation online and it was frustrating to get started. I was having trouble with importing data, customizing the settings and integrating with other third-party services. I found the answers I needed in the community, but the support could be better.

We loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.

I have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire....

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