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QuickBooks Online vs QuickBooks Desktop Comparison

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Overview

Category Leaders

QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial data...

Category Leaders

QuickBooks Desktop Pro automates billing and invoicing in addition to work orders. Users can link bank accounts, define workflows,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

7.50

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

7.2K

5

4

3

2

1

4K

2.1K

607

173

210

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.4

2.3K

5

4

3

2

1

1.2K

739

204

40

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

It's a user friendly service with great customer care, wonderful service if u have a small business.
Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.
We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.

Pros

It used to be so great if you needed help you just called in and someone would know the answer and either have you fix it or they would get in your computer and do it. It was a fantastic service.
I highly recommend QB, especially if you have some accounting knowledge it is super easy to use and very accurate and reliable.
The program itself is excellent as seen from its popularity. My greatest need has been customer service technical support.

Cons

This is extremely unprofessional and unacceptable from the company that is supposed to have your books.
The problem is that doing your own taxes online becomes risky the more you have to account for.
Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.

Cons

It's is also difficult to back up and change mistakes. At least I have a difficult time with that.).
The cost of this product is ridiculous, especially when compared with their other products.
The pressure to switch to the online version is ridiculous. They even removed the automatic foreign currency rate adjustments/updates in an attempt to force us to move to a new version.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features172
  • "What If" Scenarios
  • 1099 Preparation
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Address Validation
  • Aging Tracking
  • Approval Process Control
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Audit Trail
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Chart of Accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Consumer Use Tax
  • Contact Database
  • Contingency Billing
  • Core Accounting
  • Cost Estimating
  • Cost Management
  • Credit Card Management
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Direct Deposit
  • Discount Management
  • Document Templates
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Estimating
  • Exemption Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Financing Management
  • Fixed Asset Management
  • For AEC Industry
  • For Higher Education
  • For Medical Purposes
  • For Nonprofits
  • For Real Estate
  • For Religious Organizations
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Grant Management
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • K-12
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Period Recurring Billing
  • Multi-State
  • Multiple Projects
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PCI Compliance
  • PO Reconciliation
  • Partial Payments
  • Partnership Accounting
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Point of Sale (POS)
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Project Costing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Self Service Portal
  • Self-Service Reporting
  • Spend Management
  • Strategic Planning
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Taxability Verification
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction Management
  • Transaction Tracking
  • Trust Accounting
  • User Management
  • Vacation/Leave Tracking
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • W-2 Preparation
  • Wage Garnishment
  • Total features32
  • "What If" Scenarios
  • 1099 Preparation
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Address Validation
  • Aging Tracking
  • Approval Process Control
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Audit Trail
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Chart of Accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Consumer Use Tax
  • Contact Database
  • Contingency Billing
  • Core Accounting
  • Cost Estimating
  • Cost Management
  • Credit Card Management
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Direct Deposit
  • Discount Management
  • Document Templates
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Estimating
  • Exemption Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Financing Management
  • Fixed Asset Management
  • For AEC Industry
  • For Higher Education
  • For Medical Purposes
  • For Nonprofits
  • For Real Estate
  • For Religious Organizations
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Grant Management
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • K-12
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Period Recurring Billing
  • Multi-State
  • Multiple Projects
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PCI Compliance
  • PO Reconciliation
  • Partial Payments
  • Partnership Accounting
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Point of Sale (POS)
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Project Costing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Self Service Portal
  • Self-Service Reporting
  • Spend Management
  • Strategic Planning
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Taxability Verification
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction Management
  • Transaction Tracking
  • Trust Accounting
  • User Management
  • Vacation/Leave Tracking
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • W-2 Preparation
  • Wage Garnishment

Integrations

  • Total integrations974
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations31
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Market Research, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Great cloud-based accounting software for small businesses

Reviewed 3 years ago
Pros

1. Easy to use and set up. 2. Cloud-based - faster than QuickBooks Desktop. 3. Easy to migrate data from QuickBooks Desktop to QuickBooks Online

Cons

Does not offer as much functionality as QuickBooks Desktop. Examples include not being able to run AR/AP aging report by invoice date (instead of due date) and not being able to run project profitability reports by filtering certain accounts (such as only revenue and cost of sales).

JK
AvatarImg

Jane K.

Retail, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

QuickBooks Online logo

QuickBooks Online

I tried it, it was okay, but cancelled it and went back to Quickbooks Desktop.

Reviewed a year ago

I did a trial and finally cancelled. I prefer quickbooks desktop.

Pros

It was similar to Quickbooks desktop, but after using the desktop I find it not as easy to use. I have been using Quickbooks Desktop since 2001.

Cons

I find QB online not as easy to use a desktop

RH
AvatarImg

Rita H.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Depends on what you are looking to use it for.

Reviewed 5 years ago

Overall, I prefer the desktop version of Quickbooks.

Pros

The Online version offers the convenience of linking to bank accounts saves time.

Cons

The upgrade from the desktop version is not user friendly and data was lost.

BL
AvatarImg

Brittney L.

Construction,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Easy setup and user friendly!

Reviewed 8 years ago
Pros

The setup was fairly easy and overall user friendly!

Cons

Pretty big change from Quickbooks Desktop version.

RP
AvatarImg

Ronald P.

Accounting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Quickbooks Online

Reviewed 2 years ago

Quickbooks Online is easy to setup and use. It makes payroll a snap. Also, the ability to access data and have everything backed up to the cloud is great! For a small business, QB Online is the answer.

Pros

The ability to work remotely makes Quickbooks Online an excellent value compared to Quickbooks Desktop

Cons

If you have multiple Company Files you work with, Quickbooks Online would not be cost effective.

AvatarImg
AvatarImg

Ian F.

Education Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Good Accounting Software on the go...

Reviewed 6 years ago

I can't recommend Quickbooks highly enough, whether online or desktop based.

Pros

Quickbooks online takes the good, standard functionality of tradition QuickBooks, and brings it all to a digital, "online" format. As accounting software, Quickbooks is the best. Simply put. Now, the ability to access it remotely makes it a much better option for those working on the go.

Cons

Quickbooks takes some getting used to. There's a pretty steep learning curve, for anyone not familiar with the software. Additionally, there are limited users on the online program (expected, but still a limitation).

DL
AvatarImg

Daniel L.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Not very intuitive for non-accountants.

Reviewed 6 years ago

Led me to using Quickbooks desktop, which I am satisfied with.

Pros

I originally signed up for Quickbooks online since I like the cloud feature and being able to work from any computer. The price was a little high when calculated over several years of use compared to a desktop version, but was doable for the convenience.

Cons

I attempted to learn the software, but it is extremely confusing. I watch several videos and practiced, but the way the software is set up and where things are organized is not very intuitive. I even went to see a book keeper who works for my accountant and she said that she has been using Quickbooks desktop for 20 years and even she could not figure out how to use the online version. She recommended I get the desktop version and do daily backups instead, which I did.

SM
AvatarImg

Sean M.

Design, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Integrated with QBO

Reviewed 4 years ago

Quickbooks online is simply leading the way and will surpass desktop.

Pros

Clean accounting with a ton of different reports you can export. The agency set up is convenient and helps with the new tax laws.

Cons

I don't like that when you push over the ship to address and QBO knows you don't have nexus in that state, that state taxes still apply on the invoice.

CS
AvatarImg

Carol S.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Conversion from QuickBooks Desktop to Quickbooks Online

Reviewed 4 years ago

QuickBooks Online allows me to do my accounting using the current Windows 7 operating program .

Pros

Ease of conversion from QuickBooks Desktop to QuickBooks Online, the help, and so little time to complete.

Cons

It is taking me time getting used to new categories, places to put things, and other new options that were not available with QuickBooks Desktop..

AR
AvatarImg

Verified reviewer

Accounting, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Business Owner

Reviewed 8 months ago

I had always a good experience with the desktop, online and Customer Support.

Pros

They have/offer 24/7 Customer Support over the phone, chat or email.

Cons

There are some features on Quickbooks Online which is available on Desktop but not on Quickbooks Online.

JM
AvatarImg

Julianne M.

Financial Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Great for seasoned bookkeepers

Reviewed 2 years ago

Overall very pleased with the system

Pros

Quickbooks Online is a great accounting program for virtual accounting. Easy to navigate and very mobile!

Cons

It is completely different than Quickbooks Desktop. Definitely a learning curve for those used to desktop.

BV
AvatarImg

Barbara V.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Online Quickbooks Use

Reviewed 5 years ago

Quickbooks Online is great. I use it for personal use and after using Quickbooks on my desktop for many, many years, I much prefer Quickbooks Online.

Pros

Online access from anywhere. I no longer have to be at my desktop to access Quickbooks. It's all there online and I can access it on vacation or at home as long as I have access to the internet.

Cons

The only negative is that if the internet is down you have no access, but not a big deal.

AS
AvatarImg

Amy S.

Airlines/Aviation, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

QuickBooks Online logo

QuickBooks Online

Buy QuickBooks Desktop

Reviewed 5 years ago
Pros

The only pro for using QuickBooks Online is how inexpensive it is.

Cons

Invest in the QuickBooks Desktop software instead of subscribing to the QuickBooks Online. Features are very limited, the look, the feel and overall very difficult to use. You will be so much happier with the QuickBooks Desktop version.

Ad
AvatarImg

Angela d.

1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Last software in use in my company

Reviewed 6 years ago
Pros

You can access anytime anywhere, which is very helpful if you travel around a lot and want to consult your account.

Cons

It is not so easy to use like quickbooks desktop. Quickbooks desktop is more intuitive and if you didn't know how to use any, it is easier to learn.

ED
AvatarImg

Elisa D.

Construction, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Quickbook Review

Reviewed 5 years ago

Not to bad. Rather do quickbooks on the desktop then the mobile apple.

Pros

Quickbooks tracks easily, easy to learn.

Cons

Need to spend time with quickbooks to get consistent, but can be easy to Learn.

JG
AvatarImg

Joli G.

Accounting, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Online vs Desktop

Reviewed 6 years ago

Overall, Quickbooks Online is very helpful when dealing with multiple clients who are not in your area and you don't have frequent contact with.

Pros

The best thing about Quickbooks Online is the ease of access. As a CPA, I have multiple clients who use Quickbooks Online and it is much easier for me to access their accounts through the online version. All of my clients are in one place and I don't have to worry about obtaining a backup or accountant's copy in order to change or add information.

Cons

Quickbooks Online is different from Quickbooks Desktop. The look, the feel, the reports, the entries, everything. This could be a challenge for someone who is used to using Quickbooks desktop and decides to switch to Quickbooks Online. You basically have to relearn the software almost from scratch.

AvatarImg
AvatarImg

Jacob M.

11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

QuickBooks Online logo

QuickBooks Online

A lite version of QuickBooks

Reviewed 6 years ago

The use of QuickBooks while telecommuting, without having to use a remote desktop.

Pros

I like that you can use this software out of the office when you are telecommuting. It prevents the need to have to create a remote desktop to get into QuickBooks out of the office.

Cons

The software is much slower than the offline version. Also, if the administrator changes something halfway through what you are doing, it may log you off and not save the information you were working on.

KM
AvatarImg

Kaitlyn M.

Nonprofit Organization Management, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Good option for multiple computers

Reviewed 5 years ago

It's a great option if you are moving around but Quickbooks for desktop is the best bet if you're using the same computer all the time in terms of ease of use.

Pros

The ability to access Quickbooks anywhere is really helpful, especially if you are working on multiple computers (at home/in an office) or if numerous individuals need access to the software. It also doesn't slow down the computer as much as Quickbooks for desktop.

Cons

It has more limited features than Quickbooks for desktop and isn't as easy to navigate. If you've been using Quickbooks for desktop, you'll find this to be a tougher transition.

MB
AvatarImg

Mike Block CPA

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

QuickBooks Online logo

QuickBooks Online

Rather have teeth drilled than use QBO

Reviewed 12 years ago

I was an early QuickBooks Online user and often try again. However, I would still rather have my teeth drilled than use QuickBooks Online. It should have been great by now, but Intuit did not invest anything much in it for many years.

Pros

No pros were added to this review

Cons

Slow limited subset of QuickBooks desktop. Very unreliable hosting, often down for days not long ago. Growth in # of users about 1/3 of the loss of QuickBooks desktop users, so QBO mainly grows by cannibalizing QB desktop users.

RK
AvatarImg

Ramalakshmi K.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Quickbooks online for Summary and Detail View

Reviewed 4 years ago

QBO has its own advantages and it runs on the latest technology and the user can access it from anywhere.

Pros

We have been migrating some of our users from QBD to QBO for some of the great features that are available with QBO 1. Support for QBO over cloud. Hence users can access the quickbooks through online, instead of downloading the traditional application which is Quick books desktop 2. Support for both Summary and Detail view with Quickbooks online 3. Can control the columns in the Bills such as Rate in QBO more effectively. Whereas in QBD it is auto calculated. 4. Has better access to Quickbooks online API from other systems to control the detail view 5. Can transport attachments to quickbooks online using Quickbooks API

Cons

Licensing cost is little bit more with Quickbooks online than Quickbooks desktop. Hence more users prefers to stay with QBD.

MS
AvatarImg

Meghan S.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QuickBooks Online

QuickBooks Online Proadvisor Rating

Reviewed 2 years ago

I prefer Quickbooks Desktop but have used Online for years now. I hope intuit can get it closer to Desktop and offer better support.

Pros

I like that clients can easily access their records online and import bank transactions. It’s nice to access files in real time.

Cons

Customer service is awful, Quickbooks payroll support is not good and the people that work there do not seem qualified to be advising people on how to use it or correct issues. It should be easier for accountants to correct client issues.

MS
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Michael S.

Medical Practice, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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QuickBooks Online

Quickbooks Online is TERRIBLE

Reviewed a year ago

I hate it. Quickbooks Desktop was much easier to use and much more logical.

Pros

You can use it on-line and they support the software.

Cons

The Quickbooks Desktop version we previously used was much more user friendly and much more logical. They changed everything in QBO and most all for the worse. Too much white screen that makes you search and scroll around for what you want. All the report formats and the general ledger format are terrible. The menu arrangement is terrible. And who do they use account name to search for an account rather than the account number????? Every day I use and learn more about QBO, I ask myself why they changed it to this. I hate it more and more each day.

PA
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Peggy A.

Education Management, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QuickBooks Online

The most sophisticated online version of QuickBooks that the company offers

Reviewed 2 years ago

It allows me to create both an organisational budget and a budget for each individual programme.

Pros

QuickBooks Online has helped me save time and focus on what's really important to my business.

Cons

It was an not fantastic experience trying to switch from QuickBooks Desktop.

AR
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Verified reviewer

Accounting,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Online

great training and customer service

Reviewed 7 years ago
Pros

The ease of use and collaboration with clients is a great time saver. We have seen great strides in streamlining our accounting services.

Cons

QuickBooks Online currently does not have all the features that the QuickBooks Desktop version has yet, but Intuit is getting there.

KR
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Kristin R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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QuickBooks Online

Nothing but problems with quickbooks online!

Reviewed 5 years ago

absolutely hated it. Switched to quickbooks desktop so I can have complete control over it.

Pros

The only thing I liked was that I could access it anywhere.

Cons

The software was TERRIBLE to upkeep. They keep making changes to supposedly "improve" the program but it screwed up my entire year sales tax reporting wise because they started auto calculating states even though my business didn't have to use those rates and they couldn't figure out how to fix it.. FOR 6 MONTHS!

TS
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TAREK S.

Construction, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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QuickBooks Desktop

Online better

Reviewed 6 years ago
Pros

the pros of Quickbooks Pro is just that, its quickbooks pro... doing all your financials on your pc alone.

Cons

The cons of Quickbooks pro is that its not online... you need quickbooks online to change your life in the cloud

DD
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Diana D.

Computer Software, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Desktop

QuickBooks Desktop Review

Reviewed a year ago
Pros

QuickBooks Desktop is more powerful and customizable than QuickBooks Online. Job accounting is also easier. Running payroll on QuickBooks desktop is far superior to QuickBooks online.

Cons

QuickBooks Desktop Pro will expire and become obsolete in 3 years. It also gets limited technical support. Big companies cannott do invoice management. Only suitable for small businesses. 3 users only.

AJ
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Amanda J.

Accounting, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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QuickBooks Desktop

A Good Option for Those Familiar with the Older Format

Reviewed 2 years ago

I do like using Quickbooks Desktop for some smaller clients or accounts with a lot of history. It makes sense for certain clients who like the Desktop experience and want to keep those features and functions, Ultimately I prefer online it is a bit more smooth but I think anyone could learn Desktop pretty quickly.

Pros

It is Easy to Use Once you Get Going on here, but I think if you learn Quickbooks Online first, some of it seems kind of backwards when you are in there. It does take time to adjust but there are a lot of good options, this is great for those who already have the software or have used it before especially.

Cons

Sometimes I found it harder to find things vs Quickbooks online, however I was trained on that software and the quickbooks training taught a lot more about online vs. desktop.

Vendor response

It's wonderful hearing that QuickBooks has made your business accounting so much easier. That's what we love to hear. If you ever need help with your account or have questions, please feel free to reach out by phone or chat using any of the methods listed here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/contact-quickbooks-desktop-support/L9d0ZUCrC_US_en_US) We appreciate you! -Kristina, The QuickBooks Team

KF
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Kelly F.

Information Technology and Services, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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QuickBooks Desktop

More capabilities but not as mobile

Reviewed 3 years ago

It’s a great option depending on how you’ll use it. We switched to QB online because cloud access and automation were more important

Pros

Quickbooks Desktop is more comprehensive and customizable compared to Quickbooks online. Also great reporting features

Cons

Quickbooks Online is more in line with our needs as an organization. Would recommend Desktop for more complex needs

RB
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Ramona B.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Desktop

QuickBooks is a necessity for small business owners!

Reviewed 7 years ago
Pros

Easy to learn, constantly improving to keep up with technology. Support is excellent. Payroll Integration is easy as well as many third party apps.

Cons

Mobility, but then there is always the online version. I have switched most of my clients to QuickBooks Online

CR
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Cait R.

Nonprofit Organization Management, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QuickBooks Desktop

QuickBooks

Reviewed 9 months ago
Pros

It was simple to use compared to QuickBooks Online.

Cons

You could only have so many users for Desktop Pro, which is the main reason why we switched, we need to be able to have more users and administers in our QuickBooks program.

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Julianne M.

Financial Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QuickBooks Desktop

Preferred over Quickbooks Online

Reviewed 2 years ago

Love this program! Very robust!

Pros

The robust features exceed what Quickbooks Online can do

Cons

It's not online. I would love to be able to access it online with the same robust features.

SS
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Stephanie S.

Transportation/Trucking/Railroad, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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QuickBooks Desktop

Great Option to access anytime

Reviewed a year ago

It is very easy to pull various reports and they print/save as PDF quite nicely.

Pros

That you can use it on the go/not connected to a data or wifi connection. Is not susceptible to outages like a cloud based option.

Cons

Accountant can't as easily access in comparison to QuickBooks Online, not a product issue.

KM
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KHURRAM M.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QuickBooks Desktop

QuickBooks Desktop Pro review

Reviewed 3 years ago
Pros

It caters to all the bookkeeping and accounting needs along with payroll and tax filing.

Cons

Expensive as compared to QuickBooks Online but you can open multiple companies in it.

BB
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Barbara B.

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QuickBooks Desktop

Love My Quickbooks Pro for Desktop 2019

Reviewed 4 years ago

It's my niche business. People come to me because I understand their business and I train my clients how to run their businesses efficiently in a desktop environment.

Pros

I have been an Intuit customer since 1982 and have grown with the Quickbooks/Quicken Family The program easily updates year to year. Sadly 2019 forced me to upgrade my computer above win7pro. I was sorely disappointed with that. The new MS format is just not friendly with QB Pro

Cons

Quickbooks online still has too many bugs for professionals. No window update or integration

AR
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Verified reviewer

Transportation/Trucking/Railroad, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Desktop

Manage your business with Quickbooks : it's easy and simple to use.