QuickBooks Online vs QuickBooks Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Justin Dygert

What's not to love about QuickBooks?

2019-02-06

Pros

QuickBooks is easy to learn and easy to use.

Cons

While QuickBooks has a variety of strengths and services it offers, there are some things its competitors provide better services for that QuickBooks does.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Jonathan Li

Quickbooks Online Gets My Books Done On Time

2019-03-27

I recommend Quickbooks to all business owners and solo entrepreneurs!

Pros

Quickbooks allows business owners to track their finances very easily.

Cons

Sometimes the online Quickbooks software doesnt sync well with the Quickbooks program that is installed on the computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Joli Goble

Online vs Desktop

2018-11-13

Overall, Quickbooks Online is very helpful when dealing with multiple clients who are not in your area and you don't have frequent contact with.

Pros

The best thing about Quickbooks Online is the ease of access.

Cons

Quickbooks Online is different from Quickbooks Desktop.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Anonymous
(Management Consulting company, 1001-5000 employees)

Great for UI

2018-12-20

Pros

Amazing user interface that allows users to easily navigate and capture expenses.

Cons

Unfortunately, QuickBooks Online is expensive

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Anonymous
A verified reviewer

great training and customer service

2017-11-30

Pros

The ease of use and collaboration with clients is a great time saver. We have seen great strides in streamlining our accounting services.

Cons

QuickBooks Online currently does not have all the features that the QuickBooks Desktop version has yet, but Intuit is getting there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Brandy Tims

Best software

2019-03-10

Pros

User friendly was able to teach myself and it does everything a small company needs

Cons

I didn't dislike anything about QuickBooks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Amy Steele

Buy QuickBooks Desktop

2019-03-01

Pros

The only pro for using QuickBooks Online is how inexpensive it is.

Cons

Invest in the QuickBooks Desktop software instead of subscribing to the QuickBooks Online.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Brittney Laner

Easy setup and user friendly!

2016-04-21

Pros

The setup was fairly easy and overall user friendly!

Cons

Pretty big change from Quickbooks Desktop version.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering QuickBooks Online

Decide whether you want quickbooks online or desktop, many differences.

Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Yukie Schmitz

Great product!

2017-06-07

I would strongly recommend this product.

Pros

It is easy to use. Their customer service is very helpful and it is free! It is very convenient because I can access anywhere I go.

Cons

I took me for a couple of months to understand Quickbooks Online when I switched from desktop version of Quickbooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Harris Goodman

Quickbooks

2015-04-13

Quickbooks

Pros

Easy to use, straightforward, generate necessary reports fast, easy to transfer data to and from business accountant.

Cons

There is really nothing bad or negative about the vendor or the Quickbooks product.

Rating breakdown

Ease of use
Features

Likelihood to recommend

9/10

Recommendations to others considering QuickBooks Online

Compare multiple products and decide what is best for you and your company.

Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Robert Jamieson

QuickBooks

2015-04-13

QuickBooks

Pros

Ease of use as well as the ability to organize the payroll program.

Cons

It sometimes requires a lot of information that does not seem relevant.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering QuickBooks Online

Take small steps to learn the procedure and then document the procedure to reduce errors.

Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Anonymous
(Accounting company, 1-10 employees)

QuickBooks Online is a great option for service providers

2018-12-23

I'm a CPA/small business consultant/QuickBooks ProAdvisor.

Pros

The ease of bank feeds in QuickBooks Online are far superior to the bank feeds in QuickBooks desktop.

Cons

With QuickBooks Online you pay for the convenience of the features in this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Mark Palmer

Just started using QBO

2018-09-12

Takes a little getting used to but not bad.

Pros

Saas model software, screen layouts are easy on the eye

Cons

Not as robust as QuickBooks Pro or Premier

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Rita Neill

Quickbooks payroll

2015-04-14

Quickbooks payroll

Pros

Handles all the payroll functions, including reporting.

Cons

Quickbooks interface is sometimes confusing to new users.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering QuickBooks Online

Consider the time it takes to input the information along with the cost of the service.

Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Daniel Anderson

Quickbooks Online Review

2019-03-15

QuickBooks online is very helpful.

Pros

I like the opportunity to use the Quickbooks software and that it is available ONLINE.

Cons

I have no negative feedback on this software at the present time.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
PCPlus

Member Since 2004 - Account Terminated

2014-03-31

My account was suddenly terminated after using the service for 10 years (formerly PayCycle). In that time, I had missed making payroll a handful of times as many new business do. However, being a client for 10 years shows our business had survived the tough times. I received a notification that the service was canceled without any other notification. That's fine, their prices were higher than other providers as well, so it appears to be a blessing in disguise.

Pros

Integrated with QuickBooks easily.

Cons

No longer supports their own 401K platform No phone support - You can only speak to them via email or online chat window unless it is sales related No warning for account closure

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Michael Fredrick

Quickbooks Payroll

2015-04-11

Quickbooks Payroll

Pros

Easy to use and Vendor support has been excellent but rarely needed.

Cons

Cost of the service seems high for as little as I use it.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering QuickBooks Online

Good for large companies as well as the single person entity.

Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Richard Smith

QuickBooks Review

2015-04-14

QuickBooks Review

Pros

online support, version support, streamline interface

Cons

cost and lack of open ecosystem in the compatibility

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering QuickBooks Online

make sure you understand the pricing structure and the support options

Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Lindsey Hellmuth

QuickBooks review

2015-04-13

QuickBooks review

Pros

Consolidating information is easy. I have never had to use their customer service, so I cannot say how good the vendor is at providing support.

Cons

I work in a government office and it is virtually impossible to get the new version of QuickBooks to work with their security software.

Rating breakdown

Ease of use
Features

Likelihood to recommend

6/10

Recommendations to others considering QuickBooks Online

I would recommend taking some kind of training course associated with QuickBooks.

Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
George Fordham

QuickBooks Survey

2015-04-13

QuickBooks Survey

Pros

I can let somebody else take care of it. My secretary handles it.

Cons

Too expensive for what I need it for. Tech support isn't very good either.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

2/10

Recommendations to others considering QuickBooks Online

Be sure to determine if you are getting your money's worth.

Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Hopeton Bansie

Perfect accounting software for small business

2019-01-15

Excellent software for my small business which allow me to import and export from excel

Pros

Inexpensive and very easy to use with options fur added features and reports if required

Cons

Does not provide all the features of Quickbook enterprise

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Chasity Millen

I ABSOLUTELY LOVE IT!!

2018-12-19

Pros

This is my favorite program for my business. It allows me to easily sort business and personal expenses, send invoices, and track my mileage.

Cons

I have no complaints about Quickbooks what so ever.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Kelly DeCamp

Quickbooks is AWESOME

2016-05-05

Pros

it is easy to use, I love how easy it is. It takes out all the pain of having to balance everything!

Cons

There is nothing I don't not like about Quickbook

Rating breakdown

Ease of use
Features

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering QuickBooks Online

Yes Very much! I tell everyone I know about quickbooks, it is the best and easiest software to use.

Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Anel Kaplan

Transitioning from Pro to Online was a huge mess!!

2018-06-13

Pros

If you are starting to use quickbooks online without using quickbooks desktop version it is good and easier to navigate and learn and use but if you are transitioning from quickbooks pro it is just a mess.

Cons

Even the customer support can not figure out a way to import everything from desktop version to online version which should not be a big deal. Looks like it is totally a different version of desktop version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Anonymous
A verified reviewer
Verified Reviewer

Good for new users

2018-10-07

Pros

Quickbooks online is a great platform.

Cons

I'm spoiled because I used the desktop pro version for years and loved it. Online version wasn't as robust as I was used to, but it's still great!

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Paul Ayala

Affordable, full service payroll

2019-03-01

As an Intuit ProAdvisor, full service payroll is an added value to the reselling of a discounted QuickBooks Online account.

Pros

Cost is much less expensive than any payroll services company. Direct deposit payments, employee portals, Form W-2 and Form 1099-MISC filing, quarterly tax filing, electronic tax payments, direct deposit payments for independent contractors, powerful and customizable financial reporting, easy collection of Form W-9 information, reliable mobile app for process payroll from anywhere, support for multiple pay rates, benefits and withholding support, and more.

Cons

QuickBooks Payroll is available for both QuickBooks Desktop and QuickBooks Online accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Reviews
QuickBooks
Accounting & business management for small businesses
Read more
Anonymous
Manager ( company, 1-10 employees)
Verified Reviewer

Quickbooks; An essential

2018-02-22

Pros

Have been using quickbooks for quite some time now as I am a small business accountant, it is amazing for book-keeping, no other application comes close even by a margin. An essential for book-keepers or even if you want to keep track of sales, invoices, cost analysis in a small-business setting.

Cons

On the expensive side, quickbooks online is lacking and not being able to hit the "enter" key severely impacts workflow, but non-the-less a solid bulletproof app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
QuickBooks Reviews
QuickBooks
Accounting & business management for small businesses
Read more
Anonymous
(Accounting company, 1-10 employees)

QuickBooks Payroll makes paying employees a breeze

2019-03-12

QuickBooks payroll allows small business owners to accurately track taxes and file appropriately. I don't have to second guess if I'm doing my payroll correctly because I know QuickBooks has it covered.

Pros

I've it with QuickBooks Desktop and QuickBooks Online and it makes running payroll easy.

Cons

The set up is a little confusing at times, but QuickBooks has support for it. Just make sure you allow enough time to set it up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Reviews
QuickBooks
Accounting & business management for small businesses
Read more
Anonymous
Co-Founder | Digital Marketing Strategist (Marketing and Advertising company, 11-50 employees)
Verified Reviewer

Bookkeeping for non-accountants

2018-11-13

Pros

I like the ease of processing payments, invoices, and receipts, as well as running reports on how we're doing. Quickbooks online a lot better than the offline version of the software.

Cons

Some features need some accounting knowledge, I will say. Mainly if you don't know how to file a charge or something it doesn't tell you waht to do, but once you know (or learn from the CPA) the features are easy to use in the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
QuickBooks Reviews
QuickBooks
Accounting & business management for small businesses
Read more
Shadeen Francis, MFT

Verified Reviewer

Solid, but not without flaws

2016-04-05

Be aware that Quickbooks online is very different than the Quickbooks software.

Pros

- affordable - easy to use - secure

Cons

- lag or crashing on bulk edits - often misreads or misfiles transactions

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
3 of 3 people found this review helpful
Helpful?   Yes   No
QuickBooks Reviews
QuickBooks
Accounting & business management for small businesses
Read more