QuickBooks Online vs Send Invoice Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
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Reviews

Maria Stylianou

Overall great experience

2018-11-06

N/A

Pros

Nothing really negative to say except the some special features in the invoicing template/ procedure that quickbooks uses

Cons

Quickbooks is very much user friendly especially for non accounting people, customised reports, easy way to send invoices

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
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Anonymous
(Computer Networking company, 1-10 employees)

Quickbooks Online is quick and easy

2018-10-11

Pros

It's simplicity makes sending invoices painless.

Cons

It's difficult to override some features. For example, I had a client that paid outside of the Quickbooks system and now I can't figure out how to mark down that they paid. Our balances are off in the system now.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
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Imani Berry

Quickbooks makes organizing your company's expenses very easy.

2018-08-17

Pros

Easy to categorize expenses by vendor Keeps expenses organized Easy to pay and send invoices to vendors

Cons

Time consuming entering each expense Manual entry of data can be a rigorous process Time consuming manually entering in sales

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
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Rajiv Sharma

Good Product !

2018-08-15

overall good product

Pros

Easy to use and available to use from everywhere as long you have internet connection. Send invoice and get paid easily.

Cons

Sometime it takes time to load the pages. Some feature and reporting from desktop applications are missing

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
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Lalania Carrillo

Save Money By Managing Your Own Finacnces

2019-01-08

I am grateful to have access to a powerful tool that allows me to understand my business finances, run reports, send invoices and collect payments, at a reasonable price.

Pros

It is relatively easy to add categories and navigate. I like that I can usually able to learn how to best use the program by accessing their online help library/center. There is also an accessable human customer service component.

Cons

It is not very intuitive. Running reports on simple things, like how much was spent on a particular category, is hard to figure out. Luckily, there is lots of help available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
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Chasity Millen

I ABSOLUTELY LOVE IT!!

2018-12-19

Pros

It allows me to easily sort business and personal expenses, send invoices, and track my mileage.

Cons

I have no complaints about Quickbooks what so ever.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
John David Eusebio

QuickBooks

2018-12-31

It has been easy to use and work with QB online. There has been a help and tutorials to be used in case you are lost on how to use it

Pros

Easier on organizing your accounts and financials for your business or businesses. Sending invoices or receipt to your client is as easy as 1 2 3.

Cons

It takes some time to familiarize with the system if you have no background on any accounting system

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Josh A

Accounting Software is Essential for Any Business

2019-04-02

I've used QuickBooks on a few projects to send invoices and manage my books.

Pros

Quickbooks makes it easy to manage your own books (especially if you don't deal with A LOT of transactions). It's easy to import all of your transactions from your bank account, categorize them, and send your books to a CPA at the end of the year.

Cons

Quickbooks is a great service but there are free options that do the same thing (i.e. Wave).

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
David Schulhof

Verified Reviewer

Quickbooks online good, but different

2016-05-24

Love the feature which allows you to send invoices by email and have your customer put in his checking account to pay you.

Pros

powerful and easy to use

Cons

different than current local version, some learning curve when switching.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
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Hilary Lane

My overall experience has been very positive. Support is very prompt and helpful.

2018-03-20

Pros

It's extremely easy to make and send invoices to my customers.

Cons

What I like least is when I'm using Quick Books on my Ipad. I keeps asking me to download the app, which I have and would never use. As far as I'm concerned the App is very limited and just about useless. You recently changed the category from Customers to Sales. This would be fine if when opened it went to my customers first. Please bring back a Customer only category.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Charlie Cabrera

We use this software daily for our business.

2018-05-21

Pros

I love the ease of features that the program has and customer support was extremely helpful when contacted.

Cons

Recurring invoice automatic send invoice will say that invoice has been sent, even if I uncheck the automatic send box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Dave Orecchio

Great tool for accounting in the cloud

2017-10-10

Pros

It has been a solid tool to manage my finances, send invoices, receive payment by check or credit card.

Cons

I have had only one issue and it has never been resolved after multiple attempts with support. two years ago, I noticed that the balance sheet was off by $140. This is something that should never get out of balance if you use the online software for everything like we do. So now, I have given up and just live with the $140 unbalance in the balance sheet. Otherwise, the software has been great. PS: This is why I gave customer support a low score. They should have worked it until it was fixed!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Michael Magness

There Are Better Free Programs for Accounting

2019-03-06

I have been using it for sales tax, I found a free accounting program that can do it just as well!

Pros

It kept track of my sales tax and I was able to invoice by pre-printing or sending invoices via email.

Cons

It was NOT as good as QuickBooks Pro desktop software. As I stated above I previously had a QB desktop version that worked SPECTACULARLY. I have had to call QB support often due to the lack of the proper numbers being supplied for me to file my sales tax. Each call is a 2-3 hour wait! QB online for the last year has been offering REDUCED RATES FOR THE SALES TAX AS INCENTIVES I BELIEVE!!! I have asked the support people how to make it stop doing this because the numbers don't come out right, but they can't stop it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Natalie Wilks

New employee

2019-04-16

Overall I think quickbooks is a great additon to our business and it fills so many gaps in place!!!

Pros

It runs the payroll, sends payslips, lets us send invoices directly through the software amongst many other things.

Cons

I have only come accross one thing that i didnt like and it was that I think that when I did my first set up there could of been more pop ups to help with linking it to the HMRC but in saying that it wasnt hard to work it out

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Sohail Zeeshan

Best Accounting Software for Every Kind Of Software

2018-12-15

From Sending Online Invoice to Charging directly EFT (Electronically Fund Transfer) No more bad checks, at the same time you can charge customer credit card

Pros

Customerization is One of the best Feature, From Self-Employed to Small Business Industry, your Own Personal CPA always at your Service

Cons

Learning Curve, There is always and will be a little bit learning curve in anything no matter what you learn, Once you master yourself have enormous power of account in one software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Anonymous
(Education Management company, 51-200 employees)

Essential Software for small companies and new users

2019-04-04

I would definitely use this software again. I don't know if it's a tool that would work for larger companies because it's functionalities are not as complex.

Pros

It's easy to enter and track bills as well as sending invoices. The platform guides you through the process so you don't need to be an expert in accounting to be able to navigate through the software.

Cons

Because it is online you need a quality internet service in order for it to function fast. I've used it on slower computers and it does take a little longer to work through it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Skyler Bird

QuickBooks Online is Good in a Pinch

2018-12-05

I have been using QuickBooks online for years to manage my books and track finances. It gets the job done and allows me to quickly file my taxes with TurboTax at the end of the year. Their customer support is usually pretty helpful and I have not had any issues yet. But, performance and options could definietly be improved.

Pros

QuickBooks online is very easy to use and offers everything that I need to keep my books in order. I can just pop everything in and be good to go. Every year they even offer it for free for filing my taxes with TurboTax, so it's essentially free in that position. So, for the money, it isn't very bad.

Cons

They do not offer invoice customization and decline users from even sending invoices depending on their credit, while other solutions do not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Anonymous
A verified reviewer

I like some aspects of Quickbooks online but not all

2018-07-04

Pros

I like that transactions are automatically downloaded from a linked bank account and I like the ease of sending an invoice from the program

Cons

I use both the desktop version of Quickbooks and the online version and I find the deskbox easier to use. While the functionality is similar, I found the online version a little confusing to navigate and I don't like the appearance of the register.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Douglas Willett

Great Product for Small Business Owner

2018-03-19

Pros

It says us a ton of expense from having to manually send out invoices

Cons

It is a little frustrating that you can only maintain a single company file. The old system used to allow you to run multiple company files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Anonymous
(Legal Services company, 1-10 employees)

Good solution of accounting with generate a invoice

2019-04-08

And QuickBooks program is online therefore we can send invoice to clients easily.

Pros

QuickBooks is best accounting software with for small business to maintain a record of business in form of accounting. It is very beneficial for small business to maintain a book of account of business because there are good features are available to which helps to take a decision for business like we can take decision about loss and expenses of business. And we can send directly online invoices to clients and customers etc. We no need to purchase other software for generat invoice because there is a feature available to generate invoice for service and goods sold. We can keep record of all related to business at one platform like record of purchase and sales, service, profit and loss of business and service, balance sheet of business and service etc. Quick books is easy to learn and no need to have a good knowledge for operating this program. A business owner can operate and track easily a record or a accounting of business. It is also useful for legal profession for generating a invoice with a keeping record of all income and expense.

Cons

QuickBooks is useful for small business and service. It is not for a big business to maintain a account on one platform of QuickBooks. There are limited features compare to ERP NEXT for manufacturing business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Anonymous
(Accounting company, 1-10 employees)

Useful Bookkeeping Software

2018-09-25

Pros

We also use it to send invoices, track payments, and pull financial reports.

Cons

We have had some trouble with recurring invoicing in the past. Recurring invoices, which were scheduled to be sent to customers, failed to send. Various calls to customer support did nothing to resolve the problem, which was a waste of time. That was not a great experience. In the end it was solved with a thorough Google search.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Elizabeth Solley

Quickbooks works!

2017-06-07

I really think this is an easy system to keep track of our accounting.

Pros

I like being able to access the software anywhere, as well as being able to send invoices while I am away from my office.

Cons

I wish that it was easier to send batches of invoices. Perhaps this is possible, but I haven't figured it out yet!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more
Young Lee

Convenient But Not Always User Friendly

2018-08-14

I love that it is very convenient and common. A lot of organizations and vendors use QB online, so communicating with them and interacting with other organizations are a lot easier (for example, making payments to other organizations/companies through QB, sending out invoices, or notices about payment).

Pros

What I like most about the software is convenience. You do not need to manually back-up your entries since it is online. You can easily attach documents such as invoices or receipts. Data entry in general is a lot easier, especially when you try to allocate/separate expenses. Searching expenditures, vendors, donors etc. is a lot easier through a click of a button.

Cons

Not very user friendly. The only reason I was somewhat familiar with QB online was because I had some experience with the Quickbooks Desktop software. The tutorials are often too long (videos are 6-30 minutes) to find out how to do a simple task on the software. I spent a lot of time trying to play around with the website to get used to where things are and how to perform certain tasks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
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Bob Cooke

Verified Reviewer

Awful transition from desktop to online version

2015-05-16

The arrogance off these QB online is palpable. Nothing on the transition between QB Pro to Online went as the said it would. Many of the payroll transactions had to be entered manually even though they clear done on the Pro version. I have used the Pro version for a few years but the online version is junk. I am quitting the online version and going to somebody else that knows how to do support. Barely understandable support people that are not well trained, trying to support a product that does not work well.

Pros

I can use on any computer that I like, which is the reason that I changed from the Pro version to the online version

Cons

I am ashamed to send an invoice to a client that looks so amateurish.

Source: GetApp
17 of 17 people found this review helpful
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
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John T Wright

Well known and understood by many

2017-03-12

Pros

Well known and used by many small businesses. Plenty of support from third parties and makes for a simple solution to communicate accounting records to account professionals. Able to set up company with ease and customize accounts to fit specific needs.

Cons

I would like to see it integrate with my email program so that when I send out invoices it comes from my email address and not intuit.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
QuickBooks Online Reviews
QuickBooks Online
Small business accounting software
Read more