QuickBooks Online Features

QuickBooks Online

Small business accounting software

4.25/5 (3,984 reviews)

QuickBooks Online Feature Summary

  • Create & manage invoices
  • Track sales & expenses
  • Multi-device document sharing
  • Print checks
  • Track payments
  • Automated online banking
  • Create estimates
  • Enter & manage bills
  • Export data to Excel
  • Dashboards and feeds
  • Mobile receipt capture
  • Actionable insights
  • Banking data synchronization
  • Create custom invoices
  • Automatic tax calculations
  • Pay online link in invoices
  • Profit & Loss and Balance Sheet reports
  • Organize expenses
  • Cash flow management
  • Reoccurring payments
  • Custom invoices
  • One-click reporting
  • Taxes management
  • Paperless receipt tracking
  • Enhanced payroll
  • Mileage tracking
  • Outstanding invoices
  • Income & expenses management
  • Accounting management
  • Ad hoc reporting
  • Automatic backup
  • Bank reconciliation
  • Charting
  • Credit card integration
  • Credit card processing
  • Custom forms
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Direct deposit
  • Document templates
  • eCommerce integration
  • Electronic payments
  • Email integration
  • Estimating
  • Expense tracking
  • GPS
  • Inventory tracking
  • Invoice management
  • Invoice processing
  • Mobile integration
  • Multi-currency
  • Payroll integration
  • Payroll management
  • Purchase order management
  • Real time data
  • Real time reporting
  • Real time updates
  • Receiving
  • Recurring billing
  • Sales tracking
  • SSL security
  • Third party integration
  • Trend analysis
  • Vendor management
  • Activity dashboard
  • Income statements
  • Purchasing management
  • Discount management
  • Receipt management
  • Customizable categories
  • GPS integration
  • Account reconciliation
  • Billing & invoicing
  • Budgeting
  • Data import/export
  • Drag & drop interface
  • PCI DSS compliance
  • Profit / loss statement
  • Time & expense tracking
  • Sales tax management
  • Custom fields
  • Expense claims
  • Location tracking
  • Deduction management
  • Cash flow statement
  • Categorization
  • Synchronization management
  • Customizable billing
  • Deadline tracking
  • ACH payment processing
  • Billable hours tracking
  • Check printing
  • Geolocation
  • User management

Competitor Feature Comparison

ACH Payment Processing
API
Account Reconciliation
Accounting Management
Activity Dashboard
Ad hoc Reporting
Automated Billing
Automated Expense Input
Automatic Backup
Automatic Notifications
Bank Reconciliation
Billable Hours Tracking
Billing & Invoicing
Budgeting
Cash Flow Management
Categorization
Charting
Check Printing
Client Management
Collaboration Tools
Contact Management
Credit Card Integration
Credit Card Processing
Currency Conversion
Custom Fields
Custom Forms
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Data Import/Export
Data Synchronization
Deadline Management
Deduction Management
Direct Deposit
Discount Management
Document Templates
Drag & Drop Interface
Electronic Payments
Email Integration
Estimating
Expense Claims
Expense Tracking
Financial Analysis
Financial Management
GPS
GPS Integration
Geolocation
Inventory Tracking
Invoice Management
Invoice Processing
Location Tracking
Mobile Integration
Multi-Currency
PCI DSS Compliance
Payroll Integration
Payroll Management
Performance Reports
Profit / Loss Statement
Purchase Order Management
Purchasing Management
Real Time Data
Real Time Reporting
Real Time Updates
Receipt Management
Receiving
Recurring Billing
Reminders
Reporting & Statistics
SSL Security
Sales Tax Management
Sales Tracking
Status Tracking
Third Party Integration
Time & Expense Tracking
Timesheets
Trend Analysis
User Management
Vendor Management
Visual Analytics
eCommerce Integration
Learn moreCompare App
ACH Payment Processing
API
Account Reconciliation
Accounting Management
Activity Dashboard
Ad hoc Reporting
Automated Billing
Automated Expense Input
Automatic Backup
Automatic Notifications
Bank Reconciliation
Billable Hours Tracking
Billing & Invoicing
Budgeting
Cash Flow Management
Categorization
Charting
Check Printing
Client Management
Collaboration Tools
Contact Management
Credit Card Integration
Credit Card Processing
Currency Conversion
Custom Fields
Custom Forms
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Data Import/Export
Data Synchronization
Deadline Management
Deduction Management
Direct Deposit
Discount Management
Document Templates
Drag & Drop Interface
Electronic Payments
Email Integration
Estimating
Expense Claims
Expense Tracking
Financial Analysis
Financial Management
GPS
GPS Integration
Geolocation
Inventory Tracking
Invoice Management
Invoice Processing
Location Tracking
Mobile Integration
Multi-Currency
PCI DSS Compliance
Payroll Integration
Payroll Management
Performance Reports
Profit / Loss Statement
Purchase Order Management
Purchasing Management
Real Time Data
Real Time Reporting
Real Time Updates
Receipt Management
Receiving
Recurring Billing
Reminders
Reporting & Statistics
SSL Security
Sales Tax Management
Sales Tracking
Status Tracking
Third Party Integration
Time & Expense Tracking
Timesheets
Trend Analysis
User Management
Vendor Management
Visual Analytics
eCommerce Integration
Visit WebsiteCompare App
ACH Payment Processing
API
Account Reconciliation
Accounting Management
Activity Dashboard
Ad hoc Reporting
Automated Billing
Automated Expense Input
Automatic Backup
Automatic Notifications
Bank Reconciliation
Billable Hours Tracking
Billing & Invoicing
Budgeting
Cash Flow Management
Categorization
Charting
Check Printing
Client Management
Collaboration Tools
Contact Management
Credit Card Integration
Credit Card Processing
Currency Conversion
Custom Fields
Custom Forms
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Data Import/Export
Data Synchronization
Deadline Management
Deduction Management
Direct Deposit
Discount Management
Document Templates
Drag & Drop Interface
Electronic Payments
Email Integration
Estimating
Expense Claims
Expense Tracking
Financial Analysis
Financial Management
GPS
GPS Integration
Geolocation
Inventory Tracking
Invoice Management
Invoice Processing
Location Tracking
Mobile Integration
Multi-Currency
PCI DSS Compliance
Payroll Integration
Payroll Management
Performance Reports
Profit / Loss Statement
Purchase Order Management
Purchasing Management
Real Time Data
Real Time Reporting
Real Time Updates
Receipt Management
Receiving
Recurring Billing
Reminders
Reporting & Statistics
SSL Security
Sales Tax Management
Sales Tracking
Status Tracking
Third Party Integration
Time & Expense Tracking
Timesheets
Trend Analysis
User Management
Vendor Management
Visual Analytics
eCommerce Integration
Visit WebsiteCompare App

Mobile apps

iOS App


124,733 reviews

Requires iOS 11.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


35,196 reviews

QuickBooks Online Feature Reviews

25 reviewers had the following to say about QuickBooks Online's features:

Elvarina Hatcher

QuickBooks Online is a subscription service that you pay monthly!

2018-03-13

QuickBooks Online offers true double-entry accounting with ample reports and strong chart of accounts, as well as customization for invoices, inventory capabilities, payroll support, multiple currencies, and over 400 integrations.

Pros

QuickBooks online has multiple solutions that allow things like customer billing, email reports and bank transaction downloads be automated...

Cons

QuickBooks Online is well-known and is generally user-friendly for small businesses, but lacks in advanced management features, has limited support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 51-200 employees)

Quickbooks Review!!

2019-08-30

Great accounting management tool.

Pros

You can easily track income and expenses, run reports and manages bills.

Cons

I have not had any issues using Quickbooks and I don't think I'll ever reconsider switching to another software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit


Thanks for sharing so much love for QuickBooks! Testimonies like this are always a highlight of our day. We're glad to hear that you're utilizing so many features in the program, from invoicing to reporting. You can always count on us to provide features that help fuel your company's success. To see what's new in our software, we invite you to visit our official blog: https://intuit.me/2L2zqTv

We appreciate the wonderful review!
David, The QuickBooks Team

Read more
Barbara Quattro

Reporting features needs improvement

2017-11-09

When we had the stand alone version of Quickbooks, we used a work around feature on the invoice that allowed us to do that.

Pros

Delivered financial statements

Cons

(1) Reporting capabilities, or lack thereof (2) Inability to modify spacing on invoices, statements, and checks (3) Cannot create stand alone invoice types

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Britto Bernadet

Excellent piece of software for small to medium-size businesses

2018-08-31

Though there are other accounting software around with more features, Quickbooks Online has got just the right amount of features that we need for our organisation, making it less cumbersome in terms of processing speed.

Pros

versatile reporting tools, user friendly interface, good customer service, the ability to create sub-accounts and Classes.

Cons

Though this can be done using third party software, through the Apps feature in Quickbooks Online

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Debra Harper

QuickBooks should be called SimpleBooks

2018-09-22

Totally simplifies my bookkeeping and accounts payable.

Pros

Keeps track of all my reporting and makes my report filing a breeze.

Cons

The only feature I wish it had was a billing summary of my invoices and payments made on my account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit Canada


Hi there, Debra. Thanks a ton for reviewing, as it's always affirming to read we're doing our part to simplify your bookkeeping. With this said, please know you have the ability to track your invoices and receipts. Should you be using Online, this info is available from Sales > Invoices, under the Status column. If you're a Desktop customer instead, the steps for reviewing this info is at https://community.intuit.com/articles/1601945.

As for a billing summary, please know we have a wealth of reports that are available in our software. I'll link these below, and the following guides also outline what they do:

1. https://community.intuit.com/articles/1617330 (Online)
2. https://community.intuit.com/articles/1501403 (Desktop).

Keep up the splendid work at Kidsport, by the way!

Jess, The QuickBooks Team

Read more
Francis Pan

Quickbooks Online Reivews

2018-05-08

QuickBooks Online offers a true double-entry accounting with ample reports and a strong chart of accounts, as well as customizable invoices, inventory capabilities, payroll support, multiple currencies, and etc.

Pros

It is a Cloud-based and features are impressive such as advanced inventory feature, mobility and integrations with accounting softwares as well as tax applications.

Cons

The GUI is intutives but it needs some accounting background.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
David Krakauer

Excellent Software For Small and Medium Sized Businesses

2019-12-11

It gives you a good overall dashboard into the accounting and financial reporting of your company.

Pros

It's rich with features that include functions like invoicing, expense tracking, P&L Statements, inventory visibility, and bank reconciliation to help manage the accounting of any small to medium size business.

Cons

Quickbooks Online is SAAS software so it's not hosted on your company's servers. So if your internet connection is down, you won't have access to Quickbooks Online at all. There are help tutorials to help you get started on Quickbooks Online but hands on customer service is not very good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruth Ann La Rue

Quickbooks is our Go-To Accounting Package

2019-12-04

As stated above, we rely on QB Online for our financial software.

Pros

We use QB for keeping accounts including restricted accounts within our organization.

Cons

For that we switched to a CRM (Bloomerang). We import our financials from Bloomerang and go from there in tracking financials

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Bosworth

Industry standard but...

2018-09-17

Pros

Broad range of necessary features, including invoicing and tax reporting (limited).

Cons

It is not a DIY software for financial management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel dB Buchanan

On the go accounting for small businesses

2018-07-13

Mobile payment processing, mobile invoicing and payment receipts, integration with Kaseya BMS

Pros

Integration with Kaseya BMS, mobile app is awesome, I love how the system just works on whatever web browser I'm in

Cons

Wish it were a bit better with ACH transfers, I also wish it had better multi user support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacques Guertin

Quickbooks Online: Fine with me!

2018-12-20

- Great online accounting software; - User interface is not cluttered; - Generating invoices models is easy and intuitive; - Tax forms manipulation is ok

Pros

- Intuitive interface; - Great help without the system; - Reports can easily be customized; - Dashboard customization is nice

Cons

- No real 'verification and validation' on deleted transactions; - Administration fees manually manipulated; - Auto printing of checks confusing; - Tax codes a little cumbersome to generate and use (i.e., restaurant codes in Canada)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Gabriel Carvalho

Best solution performance for my accounting.

2019-08-01

Provides access to our accountant during the annual audit process.

Pros

Another benefit is that you can add your accountant as a user to keep everything electronic and this has greatly improved my management and financial forecasts.

Cons

It is quite complex for those who do not have some kind of financial experience because it has many resources to understand and use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tyler Harrison

Excellent solution for small business!

2017-07-14

I also suggest integrating with Hubdoc (document management and vendor invoice entry) and Plooto (online payment system).

Pros

Ease of use, integration with time-saving 3rd-party apps, accessibility (online, phone), constantly being improved, visually appealing interface, no infrastructure costs (servers, IT support, etc).

Cons

While great for small business, not suitable for higher-volume, more sophisticated business scenarios.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jessica Kao

Convenient system for inventory and accounting

2019-12-08

It is an important software that we use daily for processing orders, billing customers, and invoicing.

Pros

It is a straightforward way for small businesses to do their own accounting and inventory without investing in customized software.

Cons

There is some improvement with the online interface versus desktop, but there are still many ways in which the UI/UX can be improved to streamline workflows so that they are more intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn Guidry

QuickBooks Online for Small Business

2020-05-28

Intuit is the leading provider of accounting software that provides efficient and accurate bookkeeping and accounting processes when used in accordance with the right accounting and reporting principles.

Pros

It also provides payroll services so business owners can outsource the reporting and payment compliance to reduce risk & liabilities associated with payroll taxes.

Cons

The data file export is a bit cumbersome when converting to a desktop solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Khuram Zaman

Quickbooks Online Will Help Your Company Get to the Next Level

2019-04-22

I run weekly financial reports to evaluate the performance of my business and it would be impossible without Quickbooks.

Pros

Quickbooks is great at managing invoices, accounts receivable, book keeping, and financial reporting.

Cons

You'll also want to have basic accounting literacy in order to maximize value.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharon Green

Perfect for what we need

2019-10-08

It is useful to manage recurring invoices in a simple way

Pros

It is very easy to personalize invoices.

Cons

One thing I would appreciate is to have additional services directly integrated for HR management

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit


Hi, Sharon. Hearing how much you've enjoyed using QuickBooks to report your data and personalize invoices makes our day. You can continue to rely on us to assist you with your bookkeeping needs. To find out more about HR platforms that can integrate with your account, we recommend checking out our third-party apps (https://apps.intuit.com/app/apps/home). Additionally, you can keep an eye out for new features and functions that will soon be available by viewing our Blog (https://intuit.me/2L2zqTv).

Thanks for a great review!
Morgan, The QuickBooks Team

Read more
Gregorio Vite

Quickbooks is an accounting software that is ideal for keeping the accounting books of a business.

2018-06-06

I like the online version you do not need to make a large investment in servers or other expenses to have a network system with multiple users.

Pros

This accounting solution is very useful for accountants and small businesses because it helps you with the control bank accounts the invoicing, the payroll, expenses and can deliver financial reports at any time.

Cons

The system is very simple to use but since it depends on the speed of the internet and third-party servers, you can sometimes get a little slow when making certain transactions or reports.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Marion Cook

Quickbooks Online Surpasses the Desktop Version

2020-02-14

QuickBooks online is just a very "portable" way to always be in touch with our financial and operational data.

Pros

With the upload feature, I can link expenses to invoices and have a permanent record should our paper records ever be lost.

Cons

It helps to have had an accounting course or two in college to use the software to its fullest advantage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Digital Marketing Supervisor (Automotive company, 501-1000 employees)
Verified Reviewer

Strong and Modern Accounting Software For Our Small Business

2018-08-24

Pros

- Easily integrates our invoices + receipts to quickly reflect to both parties the status of outstanding invoices - Modern, sleek UI - Has a mobile app - Good support team

Cons

- Clunky mobile app interface, if I have to nitpick - Setup process takes a while longer than we'd like - Not a fan of the subscription payment model

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Sim Bean Low

Good accounting product for small and medium businesses

2018-12-20

Pros

It supports all major currencies and allows you to create reports.

Cons

There is no built-in tax management, there is no automatic filling of details.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit


Thanks for taking the time to write this review, Sim Bean. Our software wouldn't be what it is today without customers like you who use and spread the word about it. One of our goals was to make this program easy to set up and use, so we're happy that you found that to be the case.

When it comes to taxes, QuickBooks allows users to keep track of their sales tax specifically. However, federal and state taxes are offered by our Payroll software, which syncs with QuickBooks. The Payroll program allows users to both file and pay their taxes, and this can be done manually or automatically (depending on the subscription you choose). If this is something you'd be interested in, you can compare the features and prices for each Payroll subscription on this page: https://payroll.intuit.com/payroll-services/compare-payroll/

We hope this helps!
-Kristian, The QuickBooks Team

Read more
Ryan Godbey

Online Version Rocks

2018-08-07

Pros

Easy to use for basic features, invoicing straight from the app, bank account integrations, reports are good.

Cons

Setting up advanced features like recurring payments is not the easiest thing in the world.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Reynolds

Started last year and love it

2018-04-19

It has helped with my monthly reports and tax time paperwork.

Pros

Easy to create customer accounts, Vendor accounts, and invoices. Easy to reconcile with bank accounts.

Cons

A little hard for e-commerce sales to be entered. I am looking at using an app but would love it if it was already set up for online sales.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roosevelt Quiah

Meets most requirements but lacks some important features

2018-07-31

The option to integrate with 3rd party apps is nice but it significantly increased the cost

Pros

This product is good for tracking business expenses and creating invoices.

Cons

Each integration requires you to pay extra to another third party service provider thus making it far more expensive.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 1-10 employees)
Verified Reviewer

Buggy and not thoroughly tested

2018-04-28

Pros

Integration with third-party apps and mobile app is convenient, connecting to bank accounts is also easy.

Cons

Quite buggy, options for invoicing templates is very very limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: GetApp
Helpful?   Yes   No
Read more