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Reckon One Logo

Reckon One

All small and medium-sized businesses.

(2)

Reckon One Reviews

Overall rating

4.6

/5

83

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10

Reviews by rating

Pros and cons

Generally very good, I particularly like the tracking and reporting ability. Being able to compare my sales figures annually with previous years.
It was quite easy to use and the reports are great. So easy to see who you have paid and who has paid you.
Affordable, easy to learn, user-friendly surface, love BAS function in Tax.
For a small business with a few employees, this was just outrageous. After reviewing Reckon one, I found it would do all MYOB was doing for me at 11.00 a month.
Bill payment section I find this can be a problem where the payment goes.
Setting up from scratch is difficult if not an expert at accounting.
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83 reviews

Recommended

MM
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Michael M.

Sporting Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy use for a small outfit.

Reviewed a year ago

When you have torn out all your hair and finally phone the help desk......you will find a helpful knowledgeable person on the phone..

Pros

There is a learning curve.... BUT... once you have done that learning... there are heaps of daily benefits. We make about 60 products and we sell to a relatively small market 0.1 % of population. The software allows us to quickly add clients and do their specific invoicing.The "Lists" mean that our most common items "lurk in the background" and just 2 or 3 keystrokes fill in the invoice line.We sell...

Cons

We use Reckon Online....Generally ok BUT.... it logs you out while you are with a client... especially near the end of the day.In some cases it is difficult to get back online.... but that is part of the learning curve..The search function is fabulous BUT you have to click the mouse... argh.. yes you cam press <enter> but nothing happens till you click the mouse.

SL
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Sheryl L.

Recreational Facilities and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding service

Reviewed 9 months ago

Salaries are made easier and ease of use for dummies

Pros

Its functionality and ease of use .. the technical support team are fantastic and always there to answer all questions

Cons

All customers and there would be easier to have to just put a letter of the alphabet in and it went to them only no having to scroll thru and my accountant should be able to use it too specially of EoFY

KC
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Kim C.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reckon One, a reliable and cost effective software

Reviewed 4 years ago

Reckon One has been great for me, if I forget to invoice someone, doesn't matter where I am as long as I have internet, I can access my Book.

Pros

I like the how much you can get out of it for the price, compared to others in the market. It is easy to correct errors and has all the reports you need for small business, and has unlimited users. I also love that Reckon One is Australian Owned.

Cons

Some of the functions are aren't quite there, needs an on screen calculator for one.

RS
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Roy S.

Civil Engineering, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Management Access correction

Reviewed 5 months ago

Generally we have very few issues and occasionally we "lose" our access. Support and technicians are very good for offshore service providers.

Pros

After learning the program it does what we need

Cons

Some quirkiness with management of reports but generally it is good to work with for our purposes.

BA
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Bron A.

Fishery, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Reckon One review

Reviewed 6 months ago

Overall reckon is an excellent product which I enjoy using especially the reporting features

Pros

Reckon reporting is excellent and flexible to tailoring

Cons

At time the intuitive feature of Reckon catches me out, I constantly need to watch for this as sometimes a transaction that I repeat may need to be entered to a different GL code or tax code etc

WS
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Wayne S.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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New Financial Year

Reviewed 5 months ago
Pros

The ease of setting up catergories such as assets, liabilties etc

Cons

Some reports are not that easy to find For example when looking for and company an amount - those sort of searches

JH
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Joan H.

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and easy to use

Reviewed 5 months ago

Great to use for all my clients

Pros

This product is ideal for my business and my clients

Cons

I am happy with this product as it is. My accountant is also happy with the reports

MS
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Monique S.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reckon for Small Business

Reviewed a year ago

We have been using Reckon Accounts plus for more than 10 years and have no desire to change.

Pros

Very easy to use and keep track of expenses, income, invoices and employees. The Reckon Technical support are available with the annual subscription and have been very helpful on a number of occasions.

Cons

It is quite expensive, but has met all the requirements of our small business.

wh
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willa h.

Construction, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best choice of accounting software

Reviewed 10 months ago

It is the most cost-effective accounting software! Perfect for small business owner. Easy to read and show, immediate customer service team, cheaper than Xero, user-friendlier than MYOB.

Pros

Affordable, easy to learn, user-friendly surface, love BAS function in Tax.

Cons

1. I hope I could group process some functions, for example accepting bank transactions in banking.2. It’s not user friendly in mobile devices, but if this will rise the cost, then I can live without it.

MD
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Margie D.

Wholesale, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reckon One- best Business Solutions Made easy

Reviewed 5 months ago

I have been with Reckon for many years as All my business needs are covered by Reckon

Pros

Being able to run my business knowing Reckon provides all the functions I need

Cons

There is no aspect of Reckon I don’t like

LS
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Louise S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent support network

Reviewed a year ago

Generally very good, I particularly like the tracking and reporting ability. Being able to compare my sales figures annually with previous years. It helps me track seasonal trends.

Pros

I have used Reckon (formerly Quickbooks) for almost 19 years. I find it easy to work with, and the customer support, or technical support is excellent.

Cons

Only that each upgrade makes it a nuisance to have to relearn things - but that is just because I prefer to work with - if it is not broken dont fix it.

PM
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Paul M.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ease of payroll set up and processing

Reviewed 7 months ago
Pros

payroll is very easy to set up and to preocess

Cons

i don't have any issues with using the program

JF
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Jack F.

Construction, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Always Reliable

Reviewed 4 months ago

Good overall experience

Pros

It was always reliable for us the only reason we moved on was by recommendation of our accountant

Cons

The cost was higher than other products, Other products integrated better with other products that we were/are using

AL
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Amy L.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good product generally

Reviewed 5 months ago

Very good

Pros

i like Reckon Accounts. It is quick to print all the reports such as transaction lists and general ledger.

Cons

It is a bit slow to export reports into excel.

AG
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Anaban G.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My experience with Reckon Mobile App

Reviewed 6 months ago
Pros

It is easy for a non-digital person like myself. Also, behind-the-scenes customer service is respectful and highly productive.

Cons

Nothing that I can think of right now. I use Reckon App mainly for Single Touch Payroll reporting to the Australia Tax Office for myself and one other employee in my business.

JS
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Judith S.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Satisfaction of Product

Reviewed a year ago
Pros

Billing and Invoicing is very easy to use.

Cons

Don't think I have any does everything I need

DH
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David H.

Hospital & Health Care, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reckon One for Wages

Reviewed a year ago

It is used for wages and Super for compliance with the ATO.

Pros

It’s easy to follow once setup. If you can’t understand any changes to your process the contact and follow up to assist you is immediate.

Cons

Nothing at all. The product was fit for purpose.

CW
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Charles W.

Real Estate, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Always at hand when I need help!

Reviewed a year ago

Never too simple a problem to ask for help nor too hard that Reckon cannot solve. Tech support is also well trained and its great that they would check with their team if they werent too sure.

Pros

Easy to navigate and can handle multiple entities.

Cons

No weekend tech support though understandable in these days and age. Costs for provding weekend support may be prohibitive.

RR
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Rita R.

Wine and Spirits, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good for what I need

Reviewed 9 months ago

The best part of using Reckon One is that the Customer Support people are very helpful. The explanatory videos are also very good, but are sometimes a bit difficult to understand

Pros

All I require is basic payroll functionality & STP. Reckon One is capable of much more than I need or want to use.

Cons

Considering that I am using so little of the functionality I was unimpressed that the cost rose by 20% in the first 6 months of use

HL
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Henry L.

Maritime, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reckon One review

Reviewed a year ago

n/a

Pros

ease of use for various purposes can easily switch from one part to another

Cons

did not receive a reminder notice. would liked to be told any new features

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Wayne v.

Online Media, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Straight forward basic bookkeeping at a bargain price!

Reviewed 6 years ago

Cost effective simple straight forward accounting software for Australian Businesses. Excellent for startups.

Pros

Bargain price for a freelance business. Easily integrate with your bank accounts for easy bank reconciliation. Great Dashboard for quick critical information.

Cons

Not many integrations, lack of detailed user guide for setting up extra modules within the software.

SW
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Sue W.

Veterinary, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Reckon hosted

Reviewed 5 months ago

Support team is great always helpful

Pros

Some features, bank reconciliation, main page view

Cons

Seems clunky sometimes to use could have better icons

WG
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William G.

Financial Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Director

Reviewed 4 months ago
Pros

Product use very easy , service was good

Cons

Transfer of balances from previous version

AR
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Verified reviewer

Defense & Space, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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accounting

Reviewed 4 years ago

once setup is great for BAS statement preparation every quarter

Pros

a very feature-rich piece of software which when setup provides a robust accounting experience for the small business

Cons

can be more expensive than others and has a steep learning curve for the novice or time-poor businessperson

PK
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Pauline K.

Accounting, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and service

Reviewed 7 years ago

I have used many programs over the years like MYOB, Xero, Sassu, cashflow manager and quickbooks etc but I find Reckon One easy to use, monthly fee is very affordable, flexible to what your business requires, their training is very infromative, great trainers and not over the top in price and their service is extremely good. They are constantly upgrading and introducing more add on programs, I wouldn't recommend any other program for my clients only Reckon One.

Pros

User friendly and affordable

Cons

nothing at this stage