Integrated cloud-based accounting solution for SMBs
3.21/5 (14 reviews)
Pros
Sage has so many features! We use it for inventory, invoicing, accounting and much more!
Our team can look up our parts, customers and jobs quickly and easily
Cons
It requires training to learn. You have to know what you are looking for and learn where Sage stores that information.
We have had issues with multiple users adding inventory numbers. It doesn't automatically catch them.
Rating breakdown
Likelihood to recommend: 7/10
Built on the Salesforce platform so it can handle any number of users. Sage has initially targeted the small business segment with Live, however it is just as good for mid-market or enterprise. Consider the following features: Capable of handling 1-1000+ users. SAAS (hosted and browser-based) so no software to install. No server needed. Multi-Company consolidation Inter-Company transactions Dimensional accounting Multi-Currency Multi-Language Purchase Requisition/Approvals and Workflow Easy setup but can be configured as complex as you want, it's a very open database if you choose to use it that way Open API, integrates with many other web-based apps Well integrated with SalesForce Tablet and iPhone/Android apps These types of features are typically only available in enterprise level software like Intacct, Acumatica, Financial Force, X3, NetSuite, Oracle or SAP. You won't find this in Quickbooks, Freshbooks, Xero, Sage 50 or any other entry-level system. There's always been Microsoft Dynamics, Sage 100/300/500, Epicor, Infor and others, but those aren't true cloud based/browser based systems, nor are they inexpensive. What's unique about Sage Live is that they've priced it to be affordable for most companies - starts at monthly for 2 users and 1 company. 2 users and 100 companies is only $$$d/month. That is ridiculously less expensive than the other enterprise level systems out there. You can certainly use Sage Live as a small business, but the nice thing is that as you grow you can stay on the same system and not feel the need to change. If you are a mid-sized or large company, you owe it to yourself to take a look at Live before you make a decision on spending lots more money for perhaps the same thing.
Cons
It has only been around for 3 years, so it's not as fully developed as some more mature offerings out there. They are adding new stuff all the time but you might find some features missing that you are used to.
Rating breakdown
Likelihood to recommend: 10/10
Do not take the sales video/demo as something you can achieve on this product. They are nearly three years in with the product and it is not fit for purpose.
Pros
When they finish the product it will be great. Do not consider purchasing this until they have or you have a fulltime salesforce developer within your finance team.
Cons
The worst customer support I have ever experienced in 20 years of software support. Not fit for purpose.
They release "upgrades" each month that they have clearly haven't tested as large parts of functionality stop working once they release it. It takes several weeks each month to firefight and fix these problems before they release another update and inevitably another part of the system goes wrong.
Rating breakdown
Likelihood to recommend: 1/10
Pros
Speaking from a non-finance position, this tool has been very helpful to allow my staff to easily track all of our financial operations. I enjoy the clear, and simple printouts to give me a snapshot of specific accounts or our overall financial picture.
Cons
The software itself works great in a silo. I have had some trouble trying to link it with some non-profit donor tracking software which has meant double entry rather than a smooth sharing of information between systems.
Rating breakdown
Likelihood to recommend: 7/10
Pros
It works great for small firms and can scale up as the company does. It takes away the need to set-up a separate server to host all of the accounting, CRM and financial that we need, so that’s a huge plus. Customer service can be easily reached and are data always more than helpful, even for simple questions that new users tend to have.
Cons
Payroll and some of the reporting can be a headache, but I suppose it could be that I’m just not using some of the features correctly. There’s still a lot I need to learn about the product, but the positive aspects definitely outnumber the negative ones ,
Rating breakdown
Likelihood to recommend: 7/10
Sage Live Starter Pack, $350 per month, billed annually
Starter pack includes 2 Full Users and 6 Operating User Licenses
Additional Full User ($110 per month) and Business User ($35 per month) Licenses are available.
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