Sage One - U.S. vs Sage | Accounting Comparison Chart

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Reviews

Amanda LeClair

Sage Customer Service is terrible, they will charge you for things you don't use or pay for and not refund you

2018-08-04

Shame on you Sage accounting. Small business stick with quickbooks.

Pros

It has Accounting features. It fuctions, but unfortunately the company has terrible customer service and will steal your money.

Cons

This company charged the personal credit card of a small not for profit company that had declared bankruptcy months before, because they had it on file from the previous year. Months after insolvency was declared and the employee had been laid off, she found the charge on her card. Despite many phone calls explainibg the mistake that had been made nothing has been done. Terrible company that would put a laid off, soon to be mother in this position. Shame on them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Source: Software Advice
Helpful?   Yes   No
Sage One - U.S. Reviews
Sage One - U.S.
Accounting software for small businesses
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Bettina Berlep

Shocking support and behaviour from their new online shop division

2018-09-18

We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.

Pros

The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!

Cons

the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Sage One - U.S. Reviews
Sage One - U.S.
Accounting software for small businesses
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Anonymous
A verified reviewer

Definitely useful for self-employed professionals, but there are more attractive options for the pri

2018-03-12

Plenty of useful features for a self-employed professional, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking.

Pros

I used to use Sage One because it offers all the functions I need as a self-employed professional, but the price kept creeping up (it's between 14 and 54 euros a month where I'm from), so I decided to switch to QuickBooks. It includes plenty of useful features, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking, but QuickBooks offers pretty much the same with a more attractive UI and at a better price point.

Cons

As with any accounting software, there is a certain learning curve with Sage Accounting. Even though it does simplify bookkeeping, you still need to input all your clients information by hand and create your invoices yourself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Sage One - U.S. Reviews
Sage One - U.S.
Accounting software for small businesses
Read more
Anonymous
Director ( company, 11-50 employees)
Verified Reviewer

A+++

2015-01-30

Very happy to recommend Sage One Accounting for SMBs. We've used it now for quite some time and it's really made us more efficient and accountable. A very valuable tool for financial oversight and overall bookkeeping needs. Great product.

Pros

Easy to use Powerful Works well on mobile

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
Sage One - U.S. Reviews
Sage One - U.S.
Accounting software for small businesses
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Experience Mdhluli

Easy to use & useful bookkeeping system

2019-03-21

Overwhelming experience because we not worrying about any data that might be loss due to malfunctioning of your computer since data is stored on the cloud.

Pros

I've used most of different Sage for accounting and bookkeeping for most of my practices, mostly it was software then tried to upgrade to cloud system. What makes it easy to use is that its doesn't require updates that would distract you from competing your task. An assistance is provided to you through an interface an invoices preparations and debtors or creditors control review. Your account statement can be easily be provided to you to your email were never you request it .

Cons

Emails of a statements to your debtors or creditors and even invoices to some particular client appears to be problematic as sage actually send the emails to those individuals/company but not the email you credited to send these particular emails, this makes some clients/suppliers not able to locate the emails and some not receiving anything. But lucky manual email processing is available as we able to request any document to our email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Sage One - U.S. Reviews
Sage One - U.S.
Accounting software for small businesses
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Anonymous
(Accounting company, 1-10 employees)

Just don't

2019-03-11

I wanted to use Sage business accounting cloud for basic bookkeeping and I couldn't even do this. My experience was of utter frustration. Not only with the lack of capabilities and difficulty in using the software but even worse, with their billing department. I was charged the wrong amounts every single month. Clients were charged for software that they didn't even use. Some clients were charged for software that I had already paid for. Nobody in accounts could fix it. Not even the directors were able to fix it. What an absolute disaster. I am absolutely at a loss as to how they are still in business.

Pros

The sage logo hinted that it may be similar to their line 50 product. Oh, how wrong I was. There is quite literally nothing good I can say about this software, their customer support nor their accounts and billing team.,

Cons

It falls way short of functional. It couldn't be further behind the competition if they did nothing. Essential features like repeating invoices were missing. You can't pay with or receive into the director's loan account. You are restricted in the number and type of bank/cash accounts you can have. Fixing anything is a mammoth task and even then, it doesn't actually fic the issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Sage One - U.S. Reviews
Sage One - U.S.
Accounting software for small businesses
Read more
Paul Southernwood

A solid accounts package. Many useful features allowing simple accounting for small businesses.

2018-01-30

Pros

Can also be used directly with Sage Payroll meaning all information from payroll is automatically added to Sage One accounts.

Cons

If you're internet connection is weak this can slow things down a bit though on the whole it is a very stable and trustworthy platform. The only thing I find a little bit weak is the inability to create direct backups of your accounts either your computer desktop or external drives. The only method of backing up the information is to print reports of all ledgers, invoices, receipts and audit trail. This means you will always have the information but in the event of a catastrophic failure it would be highly time consuming to re-input all the details. There would be no obvious method of doing this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Sage One - U.S. Reviews
Sage One - U.S.
Accounting software for small businesses
Read more