ShopController Pricing Plan & Cost Guide

ShopController

Automotive repair & fleet management software

4.67/5 (18 reviews)

ShopController Pricing

Starting from: $99.00/month

Pricing model: Subscription

Free Trial: Available

Contact ShopController directly for detailed pricing information.

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ShopController Pricing Reviews

Pros

  • Their support is fast and they are always eager to help you. I would recommend Shop Controller to anyone who appreciates good customer service and need a solution that truly fits their business.Rainer G.Read the full review
  • We would recommend this professional management system to any professional repair shop looking for a great and affordable shop management system with reliable tech support.Lee L.Read the full review
  • I love the ability to easily schedule all of our work in one place. Also, the ability to track my Technicians hours and productivity was a game changer and assured that their work was getting done.Conrad K.Read the full review

Cons

  • My biggest issue has been training my people that have weak computer skills on how to use this system. It has so many options that it frustrates the 1,2,3 people.Tara T.Read the full review
  • The reports that you can generate are basically useless for any thing that I want. We also seem to loose contact with the main servers on a regular basis.Brian B.Read the full review
  • Not user friendly, very slow system and horrible customer service.ART T.Read the full review
93%
recommended this to a friend or a colleague

5 reviewers had the following to say about ShopController's pricing:

Don R.

I have the 8.3 version and I like it, I had tried out the 10.0, but it wasn't user friendly

Used daily for 2+ years
Reviewed 2017-08-08
Review Source: Capterra

it was easy to use, helped many times when we put in the wrong vehicle serial #, it would not accept it and we would have to go over our tracks and find Our mistake, especially with gov't inspections, saving us embarrassment with wrong vin #'s for vehicle insurances etc

Pros
the 8.3 is easy to use for people like myself who aren't computer savvy, It stays up to date with new vehicles,

Cons
it doesn't update part costs while in the process of an invoice , we have to go back into inventory to correct and update values each time (if you change the price on an invoice, and close the invoice it defaults to the original price, for the next job)

Response from ShopController


Don,
Thank you for taking the time to post a review on Shop Controller. We understand that you feel more comfortable with the previous version of our software. In the updated version, we have recently added integration with Worldpac Speed dial, Epicor, as well as Nexpart to assist in parts ordering. When you use the new software you will have the ability to have the parts imported from the parts catalogs right into the work orders. With the price matrix, increasing your margin has never been easier, as the markup is done automatically. We are glad to hear that our Carfax integration has assisted you in preventing data entry issues. We also agree that Carfax is a great way to save time in the data entry process when entering vehicle information. Finally, we value your business and look forward assisting you in the future.
Respectfully,
Shop Controller

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jeff G.

It is nice that I can access Shop Controller from anywhere

Used daily for 1-2 years
Reviewed 2018-03-26
Review Source: Capterra

Pros
I can access records and monitor the shop even when I am away. This is a professional management system that I would recommend to others! Plus the cost of it is very affordable since we have a small shop.

Cons
With a small shop, this management system does just fine for us. Some of the reporting is basic but it shows us the details of what matters to me and my techs.

Response from ShopController


Thank you for taking the time to review ShopController. We appreciate your business and look forward to assisting you further.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Conrad K.

Shopcontroller is an excellent tool for managing an automotive repair business. I am satisfied.

Used daily for 6-12 months
Reviewed 2018-04-04
Review Source: Capterra

Tracking technicians growth, scheduling repairs.

Pros
I love the ability to easily schedule all of our work in one place. Also, the ability to track my Technicians hours and productivity was a game changer and assured that their work was getting done.

Cons
I do love this software enough to justify the price, but if I had to point out anything I didn't like it would be pricing. We do not make much income and pay a decent amount for this service. However as mentioned I will continue to pay for it.

Response from ShopController


Thank you for your feedback, we really appreciate it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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STEPHEN G.

we have used Shop Controller since 2005 and have been very happy with the older version, still have

Used daily for 2+ years
Reviewed 2017-08-15
Review Source: Capterra

simplified our workshop, saved a lot of paper filing and with easily access to repair history it saves a lot of time, it is also very affordable and support is always available.

Pros
simple easy to use keeping accurate customer files and history , does everything a small shop needs. features are very clear and easily accessible

Cons
lack of reports , we run a dealership and the reports of efficiency and productivity that are required are not in detail in Shopcontroller

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lee L.

Affordable shop management system with reliable tech support

Reviewed 2016-10-14
Review Source: Capterra

Lashley's Garage would like to thank shop controller and their staff for all the great support. We would recommend this professional management system to any professional repair shop looking for a great and affordable shop management system with reliable tech support.

Response from ShopController


Lee,

Thank you for your review of ShopController. We appreciate your business and look forward to assisting you further.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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