SimpleNexus Pricing, Features, Reviews & Alternatives

SimpleNexus

Mobile toolset connectin borrowers, originators and partners

4.53/5 (34 reviews)

SimpleNexus overview

What is SimpleNexus?

Borrowers can easily search for homes. submit a loan application, compare mortgage
calculation options, scan and upload loan documents, review and sign disclosures, and
get complete visibility into the progress of their loan using your fully branded mobile app.

Right from their smartphone, loan originators also get all the tools they need to
pull and view credit, issue pre-qualification letters, run pricing scenarios, manage
appraisals, request and view verification of assets, and sign disclosure documents
all while syncing real-time with your loan origination and CRM systems. They also get
complete visibility into the loan status of their full loan pipeline.

Plus, loan originators can personalize the mobile app they share with borrowers to
include their contact information, licensing details, and web links that demonstrate
mortgage industry expertise.

And, loan originators love how their referral pipeline stays full with the help of a
version of the mobile app for Realtors and other referral partners. Referral partners
can also personalize their loan originator’s mobile app to include their own contact
details and web links so when referral partners share the mobile app with borrowers,
it not only includes contact information for the loan originator but also includes
information for the referral partner. Additionally, referral partners can use the app
to run mortgage calculations, and get the same visibility into loan status that loan
originators and borrowers enjoy.

The SimpleNexus mobile app unites loan originators with their borrowers and referral
partners in a way no other tool can. And, when there are no loan surprises and users get
total loan progress visibility, everyone stays loyal to you as a lender.
simplenexus.com

Pricing

Pricing options
Subscription
Value for money

Devices

Business size

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SimpleNexus screenshot: SimpleNexus asset verificationTestimonials | Mobile OriginatorVID 1 - Borrower EngagementVID 2 - Applying & DisclosuresVid 3 - eCLose

SimpleNexus user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.3
  4.5
  4.5
Chris F.

Intuitive, sales-friendly and solid performance

Used daily for 6-12 months
Reviewed 2018-12-27
Review Source: Capterra

SimpleNexus has brought the mortgage application process into the hands of our realtors and borrowers with a very user-friendly mobile app. The convenience of the app and desktop 1003 landing pages are so good that we've decided to funnel all of our online applications through SimpleNexus. We are thoroughly pleased with it's performance and the technical/customer service team behind it.

Pros
The user experience is excellent, for the borrower, realtor and loan officer. This platform makes is easy for even the non tech-savvy to use it effectively. From an administrator's point of view, the platform has the organization-wide controls you need. The Encompass integration is very tight, solid performance. Overall very happy with this platform.

Cons
Can't edit the Loan Officer landing pages without special requests, and even then what can be changed is limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Erica G.

Fabulous Platform, Seamless Implementation with Sales Team

Used weekly for less than 6 months
Reviewed 2018-12-27
Review Source: Capterra

The SimpleNexus Mortgage Platform has helped our organization vastly improve the way consumers interact with our company during the loan process, especially in the beginning as they fill out the application and are now able to securely scan in their documentation from their smart phones. We continue to receive positive feedback on how the transparency and on-the-go access provided to loan officers and agents is helping people do their jobs more easily.

Pros
I am a marketing manager and company admin for our SimpleNexus Mortgage Platform. From an admin perspective, this software is absolutely fabulous! The interface is user-friendly and intuitive, for all user types - admin, loan officer, agents, and most importantly: consumers. The ability to customize the calculators, quickly add/edit users and branches, and track activity through all the reporting functionalities makes it easy for our in-house team to keep things up-to-date. From a marketing perspective, the app provides complete brand consistency, which is a major plus. The app is 100% white-labeled with a custom app name, icon, description, internal verbiage changes, and visual branding that 100% matches our company's visual aesthetic and messaging guidelines. Training and implementation with our Sales Team was a breeze. The application is so straightforward that many of our team members were already using the app at full capacity prior to our internal follow-up trainings!

Cons
Promotional materials for Agents, as well as training materials for Processors or Operations team members seemed like a bit of an oversight. While the training and introductory materials for our Sales Team were great, a dedicated intro/promo video for Agents, along with a dedicated training reel for Processors using the software would have been helpful at rollout. While there are several admin capabilities available, the software is missing the ability to edit Calculator Defaults per Branch. It would be great if each Branch could have a distinct Calculator Default, as some branches have vastly different figures for taxes, etc. As with any newly implemented software, there are bugs and glitches. These do happen from time to time, which can be a bit frustrating for some members of our team, but the SimpleNexus support team is always ready to assist as quickly as possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Daryl M.

So So

Used daily for 6-12 months
Reviewed 2021-03-04
Review Source: Capterra

Great option to have, however also has a price and can be a distraction complicating a process.

Pros
The idea sounds great to be able to automate processes, however many times you still have to be involved. I like simply that it gives clients an option to use and it is useful I would say 50% of the time. It is ok.

Cons
1. Some clients are not able to use it and have to have a live person walk them through it. 2. Client document needs lists can be challenging or have to be manually configured to get correct docs needed. 3. Seems clunky to use with Encompass and not sure there is any benefit to use with CRM Surefire/ Top of Mind. 4. Support asks for specific examples when you let them know their mapping is not correct. Then asked for exact field numbers when there are around 10,000 fields. I would expect the company would want their product to be mapped better.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Rodney T.

Great app our clients love

Used daily for 2+ years
Reviewed 2019-08-08
Review Source: Capterra

Addressed above, but we have from time-to-time test drove competing platforms and haven't found one that compares in functionality, features, easy of use, and ROI benefits above SimpleNexus.

Pros
We brought the SimpleNexus app on board earlier in their exception have been nothing, but pleased with the app, support, and the great features they continue to improve. The options for our clients to use their preference of smartphone or PC is great as some will only use one or another. The application process for new clients is relatively easy and well laid out and importing a completed app into our LOS is just as easy as a few clicks. If your business is say 100 miles or more away from ours we'd highly recommend trying out SimpleNexus.

Cons
None that we know of other than we hope SimpleNexus doesn't outgrow the small shop users like ours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

The next step in the digital mortgage transformation.

Used daily for less than 6 months
Reviewed 2018-12-27
Review Source: Capterra

We needed to be able to provide a digital, handheld platform to meet the demands of today's more mobile loan officer workforce. SimpleNexus beat out the competition that we looked at when we researched the available offerings. I am pleased with our choice!

Pros
The SimpleNexus platform gave our company a convenient and simple way to transition our LO's, agent partners and clients, to a more digital experience. Their onboarding process went very well and out LO's have had nothing but good things to say about what it can do. In fact, within the first week of rolling out the app to our LO team I recieved this feedback. "I love our new app! I got a loan app on Saturday, pulled credit and issued an approval letter all while I was at the park with my kids!"

Cons
My only complaint is that we are not quite where we need to be. I am specifically speaking about the e-signing piece. I am participating in the BETA testing so I see what it will do and I am pleased. There are other enhancements that I have pointed out and they have been added to their list. Their team seems eager to continue to improve the product so I am looking forward to new enhancements as they become available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SimpleNexus features

Compliance Management
Third Party Integrations

API (423 other apps)
Accounting (310 other apps)
Accounting Integration (249 other apps)
Activity Dashboard (428 other apps)
Alerts/Notifications (359 other apps)
Audit Trail (300 other apps)
Billing & Invoicing (380 other apps)
Customizable Reports (285 other apps)
Data Import/Export (386 other apps)
Electronic Payments (254 other apps)
Expense Tracking (275 other apps)
Invoice Management (327 other apps)
Invoice Processing (249 other apps)
Multi-Currency (344 other apps)
Real Time Data (251 other apps)
Reporting & Statistics (465 other apps)
Reporting/Analytics (400 other apps)
Workflow Management (303 other apps)

Videos and tutorials