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Simplicity vs intelliHR Comparison

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Overview

Simplicity is a web-based debt collection management system for businesses of all sizes, with tools for bulk case import,...

A people management platform with HRIS, performance management and employee engagement built-in. Seamlessly onboard, run...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

59

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

3.90

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

52

27

8

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.9

5

4

3

2

1

25

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has great features and reports available along with the ability for my clients to log into reviewing their accounts as often/little they would like. Definitely, would recommend this software.
We are very pleased with our decision with Simplicity for our collection software needs, but also because of the friendly and well-informed support we receive when questions arise.
I Have been an admin on Simplicity for over 2 years now, and the customer support, tools, and ease of use are amazing compared to the programs I have used over the past 20 years.

Pros

Overall Experience with IntelliHR has been great, super easy to use as a beginner, customer service has been wonderful, they often reply really quickly.
He is very upbeat and his energy is catchy. He knows the system back to front and is wonderful at training and in suggesting best ways to plan and to get the best use from the system.
The support she has given us has been amazing and extremely positive and rewarding. They have helped us get where we needed to and more.

Cons

The program is very difficult to navigate, and customer support is woefully insufficient.
Very rarely does someone pick up the phone when you call. We will be evaluating other platforms due to issues and lack of updates when there are issues.
Lack of simple reports, no way to pull court hearings for a certain date.

Cons

That there isn't an option to show leave balances and apply for leave through the software (that isn't a manual process), linked through to our Payroll system.
The only downside I have found is the time it takes to input old data into the system.
No Recruitment module and or LMS module and was something I was wanting.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features33
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Ad hoc Reporting
  • Agency Management
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Notices
  • Benchmarking
  • Budgeting/Forecasting
  • Case Management
  • Certification Tracking
  • Charting
  • Chat/Messaging
  • Check Printing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contractor Management
  • Credit Card Processing
  • Credit Reporting
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Discovery
  • Data Import/Export
  • Data Visualization
  • Document Automation
  • Document Management
  • Document Storage
  • Electronic Forms
  • Email Alerts
  • Email Invitations & Reminders
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Self Service
  • Engagement Tracking
  • Feedback Management
  • Financial Analysis
  • Goal Management
  • Goal Setting / Tracking
  • HR Management
  • HR Metrics Library
  • Historical Reporting
  • In-House Collections
  • Individual Development Plans
  • Issue Management
  • Job Description Management
  • KPI Monitoring
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Lifecycle Management
  • Mentorship
  • Mobile Survey
  • Negative Feedback Management
  • On-going Performance Tracking
  • Onboarding
  • Organizational Charting
  • Orientation Workflow Management
  • Payment Plans
  • Payroll Management
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Policy Management
  • Predictive Analytics
  • Predictive Modeling
  • Progress Reports
  • Progress Tracking
  • Projections
  • Pulse Surveys
  • Purchasing & Receiving
  • Question Library
  • QuickBooks Integration
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Skills Assessment
  • Skills Tracking
  • Strategic Planning
  • Succession Planning
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Talent Management
  • Task Management
  • Third Party Integrations
  • To-Do List
  • Training Management
  • Transaction History
  • Transaction Management
  • Trend Analysis
  • Turnover Tracking
  • User Management
  • Visual Analytics
  • Visual Discovery
  • Weighted Performance Measures
  • Workflow Management
  • Total features114
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Ad hoc Reporting
  • Agency Management
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Notices
  • Benchmarking
  • Budgeting/Forecasting
  • Case Management
  • Certification Tracking
  • Charting
  • Chat/Messaging
  • Check Printing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contractor Management
  • Credit Card Processing
  • Credit Reporting
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Discovery
  • Data Import/Export
  • Data Visualization
  • Document Automation
  • Document Management
  • Document Storage
  • Electronic Forms
  • Email Alerts
  • Email Invitations & Reminders
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Self Service
  • Engagement Tracking
  • Feedback Management
  • Financial Analysis
  • Goal Management
  • Goal Setting / Tracking
  • HR Management
  • HR Metrics Library
  • Historical Reporting
  • In-House Collections
  • Individual Development Plans
  • Issue Management
  • Job Description Management
  • KPI Monitoring
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Lifecycle Management
  • Mentorship
  • Mobile Survey
  • Negative Feedback Management
  • On-going Performance Tracking
  • Onboarding
  • Organizational Charting
  • Orientation Workflow Management
  • Payment Plans
  • Payroll Management
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Policy Management
  • Predictive Analytics
  • Predictive Modeling
  • Progress Reports
  • Progress Tracking
  • Projections
  • Pulse Surveys
  • Purchasing & Receiving
  • Question Library
  • QuickBooks Integration
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Skills Assessment
  • Skills Tracking
  • Strategic Planning
  • Succession Planning
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Talent Management
  • Task Management
  • Third Party Integrations
  • To-Do List
  • Training Management
  • Transaction History
  • Transaction Management
  • Trend Analysis
  • Turnover Tracking
  • User Management
  • Visual Analytics
  • Visual Discovery
  • Weighted Performance Measures
  • Workflow Management

Integrations

  • Total integrations1
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations28
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Simplicity vs. intelliHR

See how Simplicity and intelliHR stack up against each other by comparing features, pricing, ratings, integrations, security & more.