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Simplicity vs Katabat Comparison

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Overview

Simplicity is a web-based debt collection management system for businesses of all sizes, with tools for bulk case import,...

Katabat is a complete end-to-end omni-channel debt-collection platform. From strategy to delivery, Katabat enables a truly...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

93

5

4

3

2

1

53

28

8

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.7

11

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has great features and reports available along with the ability for my clients to log into reviewing their accounts as often/little they would like. Definitely, would recommend this software.

AR

Anne R.

I Have been an admin on Simplicity for over 2 years now, and the customer support, tools, and ease of use are amazing compared to the programs I have used over the past 20 years.

AS

Amy S.

We are very pleased with our decision with Simplicity for our collection software needs, but also because of the friendly and well-informed support we receive when questions arise.

RB

Robert B.

Pros

This software is awesome! we use an AI system to help us contact patients which then forward those calls to us and we are able to help them better and more efficiently.

AR

Anonymous Reviewer

I have implemented this system in 2 large consumer leading environments, and its ability to drive efficiency through automated and customized contact strategies are the best I have seen.

AR

Adam R.

Great working relationship, great team; user friendly platform and very flexible.

PF

Patricia F.

Cons

The program is very difficult to navigate, and customer support is woefully insufficient.

JT

Joseph T.

Very rarely does someone pick up the phone when you call. We will be evaluating other platforms due to issues and lack of updates when there are issues.

BB

Bill B.

Lack of simple reports, no way to pull court hearings for a certain date.

JW

Julie W.

Cons

Reduction in loss rates, operational costs, errors.

KD

Kelly D.

Higher contact rates, consistent strategy results, operational expense reductions, loss mitigations.

JH

Jamie H.

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features23
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Auto-Dialer
  • Automated Notices
  • Borrower Management
  • Business Process Automation
  • Calendar Management
  • Callback Scheduling
  • Campaign Management
  • Client Management
  • Collection Agencies
  • Collections Management
  • Commission Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Reporting
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Feedback Management
  • Financial Analysis
  • Forms Management
  • Graphical Workflow Editor
  • Historical Reporting
  • In-House Collections
  • Lead Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multiple User Accounts
  • Partial Payments
  • Payment Plans
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Template Management
  • Third Party Integrations
  • Transaction Management
  • User Management
  • Workflow Configuration
  • Workflow Management
  • Total features52
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Auto-Dialer
  • Automated Notices
  • Borrower Management
  • Business Process Automation
  • Calendar Management
  • Callback Scheduling
  • Campaign Management
  • Client Management
  • Collection Agencies
  • Collections Management
  • Commission Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Reporting
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Feedback Management
  • Financial Analysis
  • Forms Management
  • Graphical Workflow Editor
  • Historical Reporting
  • In-House Collections
  • Lead Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multiple User Accounts
  • Partial Payments
  • Payment Plans
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Template Management
  • Third Party Integrations
  • Transaction Management
  • User Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations1
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier