This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Simplicity Features

Features Summary

Functionality

4.1

/5

93

Total features

23

2 categories

Simplicity features

Accounting Integration
Activity Dashboard
Auto-Dialer
Automated Notices
Client Management
Collection Agencies
Collections Management
Commission Management

Common features of Debt Collection software

API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Auto-Dialer
Automated Notices
Automated Scheduling

Price starts from

79

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.1

/5

93

Price starts from

79

Per month

visit website

Total Features

23

Unique features

  • Commission Management

  • Historical Reporting

  • Collection Agencies

  • Self Service Portal

Functionality

4.4

/5

19.1K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

205

Features in Common

7

Unique features

  • "What If" Scenarios

  • Mobile Payments

  • Vendor Management

  • Supplier Management

Functionality

4.3

/5

3.7K

Price starts from

4.50

Per month

visit website

Total Features

102

Features in Common

9

Unique features

  • ACH Payment Processing

  • Profit/Loss Statement

  • Billable & Non-Billable Hours

  • Mobile Access

Common Simplicity comparisons

Simplicity logo
ACE logo
SimplicityvsACE
Simplicity logo
Katabat logo
SimplicityvsKatabat

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplicityCollect Hits The Mark

Reviewed a year ago

I work for a property management company and am in the initial stages of building an internal collection department. [SENSITIVE CONTENT HIDDEN] went above and beyond to get us functional in a short amount of time. He's patient, friendly and thorough. Thank you

Pros

Ultimately, it had everything I was looking for in a debt collection system. It offers a great deal of customization to effectively meet your department's needs. Technical support is timely and effective. They work closely with you to ensure the initial setup and training targets your specific needs. SimplicityCollect has an online help guide as well as videos to help with ongoing training. They have live CHAT for problem resolution. They also have a solid list of partners should you need payment gateways, skip tracing and more.

Cons

I'm old school and like to have a manual to read through. I printed my own manual for every day use. This may be a non issue for many people, but was important to me.

Vendor response

Welcome to SimplicityCollect! We're excited to help you continue to be successful in your collection efforts!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Simplicity Collect issues

Reviewed 2 years ago

Up until a week ago it has been okay, but the past week the software has been offline intermittently at critical times of the day for us, with no real explanations except the canned response. We will be evaluating other solutions after this fiasco.

Pros

Easy to use for collectors. Basic reports are easy to export.

Cons

past week have not had access to software intermittently, get canned answers for what the issue is. Have asked for call back from Management have not heard yet. Very rarely does someone pick up the phone when you call. We will be evaluating other platforms due to issues and lack of updates when there are issues.

Vendor response

Bill, we are sorry to hear that you are considering other options, especially since you have utilized the software for over 2 years with little to no interruption or issue. In this instance, our support team did employ canned responses to ensure that all of our clients received timely and accurate basic information during the 3 partial days of performance degradation and service interruption. We are...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great product!

Reviewed 6 years ago

Very Good product that is constantly upgraded to meet our needs. Custom work is available for additional cost. Customer service is outstanding and their employees really care about your business. The staff has gone out of their way to assist and get us what we need to operate.

Pros

Cost, Ease of use.

Cons

VERY limited reports. Most products now have a custom report writer where you can select which fields to show, and what fields to trigger. Reports in the system seem to change every so often away from what they were, which leaves us searching to find another way to report.

Vendor response

Michael, Thanks for taking the time to review our software. We will be calling you regarding our reports and importing process. Our importing tool allows you the ability and flexibility to map whatever file you get. Once you have that mapping set up you can use it indefinitely in the future so you don't have to set the mapping up with each file as long as the file structure does not change. Once you have it mapped, you can reuse the mapping to ensure that other files of that same structure are easily imported.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Cloud Collection Software at Value Price Point

Reviewed 6 years ago

This is a good cloud based software option for solos and small firms that need value on a budget. The program covers almost all of the needs that a collection attorney or agency would like to see addressed in collections and creditor's rights practice management solution. The case financials tab, maintaining case balances with all categories of damages, as well as the allocations and disbursement...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I insist on Simplicity

Reviewed 6 years ago

I've used Simplicity at three businesses now. When I was recruited by a collections law firm, I insisted they switch to Simplicity because it is by far the easiest software to train employees to use, has the most features, and had a simple subscription model. The support was always on top of our requests and even helped add features we felt were missing. I would never do collection work without this software.

Pros

Easy template management with unlimited templates. Custom transaction names. Unlimited custom fields.

Cons

No ability to set default transaction amount. No bankruptcy tracking (had to create custom fields for this). The biggest issue of all: in Utah, pre-judgment costs and fees are part of the judgment total, yet simplicity treats the judgment amount as 100% principal - could really use an option to break out the judgment without complicated adjustments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Debt Collection SoftWare for the money

Reviewed 9 months ago

Simplicity makes it easy for us to track promises to pay and provides ample space for notes and customer information.

Pros

Simplicity is a terrific debt collection software for the money. They are constantly upgrading and improving what they have to offer. It is easy to learn and use.

Cons

I can pull anything that I need out of the system but wish there were a few more parameter choices for reporting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Software System

Reviewed 6 years ago

This system is very easy to use ! It is very easy to run reports and insert payments and the support staff is amazing

Pros

It is very easy to use

Cons

nothing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SIM REVIEW

Reviewed 6 years ago

FOR THE MOST PART, I DO LIKE SIM. HOWEVER, I DO HAVE SEVERAL ISSUES. ONE BEING THAT YOU GUYS ARE NOW CHARGING BY USERS. THIS CAUSED AN INCREASE IN OUR BILL FROM 99 TO 350. THAT IS A CRAZY PRICE INCREASE CONSIDERING I ONLY HAVE 5 EMPLOYEES AND I USE THE USERS AS A PLACE TO ORGANIZE FILES BASED UPON THEIR STATUE SO TO USE THIS BILLING METHOD AS A WAY TO JUDGE THE SIZE AND USE OF YOUR SOFTWARE IS A...

Pros

ITS EASE OF USE.

Cons

THE ACCOUNT IMPORTER AND EXPORTER

Vendor response

John, Thanks for your candid review and I am glad that we were able to call and work things out with you. In talking with you, your concerns were all overshadowed by our price increase. I can understand your frustrations there, it does sound like our support staff were able to identify your problems and work them out to your satisfaction. From a billing/user side we were also able to identify the "users" that you have in the system that were not being used as login users and mark them so you will not have to worry about being charged for them moving forward. As always we appreciate your business and the feedback and were glad to be able to identify and resolve your issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Entry level with ability to grow

Reviewed 6 years ago

The product is an exceptional value. As a new agency it meets all of our needs. Very easy to use and explain to our customers. Great portal for debtors to pay and client to review accounts. Very pleased based on the price. You must understand that this product is basic and if you need alot of custom reports it will cost extra, but the company and support are willing to attempt anything for you.

Pros

Very simple to use

Cons

Needs customization which cost programing

Vendor response

Brian, Thanks for taking the time to post this review of our software and we are delighted that you are enjoying your Simplicity experience. We will be reaching out to you regarding your comment "...this product is basic...". We want to make sure you understand all of the automated and customizable features of the software that are far above basic and more importantly we want to understand your reasoning for thinking the software is basic. Thanks again for taking the time to review our software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Good but a long way to go

Reviewed 6 years ago

To be a collection software, Simplicity is lacking a lot of features and aspects that most legal collection practices need. While other software company's such as CollectMax offer everything needed and more plus a very simple and easy to use software, it comes with a large price. Simplicity doesn't tend to hold true to its name. At times I feel it isn't simple and easy to use. They seems to be adding more features as time has gone on but its still lacking the basic elementary functions a legal practice needs in order to use their software in streamline fashion. I hope over time they correct this. You get what you pay for and this software is an ok value for what you are given.

Pros

not very expensive, seems like a good value for what is provided

Cons

lacks alot of features needed for collections in legal field

Vendor response

Natalie, Thanks so much for your recent review of our software. We will be reaching out to you regarding your comments to make sure you are well trained on all the software features. We have one of the most complete Legal Collection Sections of any of our competition. The software was written with the assistance of a Litigating collection attorney and automates the litigation process from A-Z on a single screen. Additionally we have more than 60 legal reports to let you know where every account is in the process. We want to make sure you are aware of these features and if there are areas that we are still lacking we are anxious to learn what those might be and how we can improve. Again, thanks for taking the time to submit a review.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Doesn't get any better

Reviewed 6 years ago

I've been with Simplicitycollect since 2013 I've never had a problem they couldn't solve within minutes. It is the best decision I've made for my business.

Pros

It is effective and always getting better. Simple to use and learn. Very cost effective.

Cons

The only thing I've had an issue is with the payment plan and how much a collector collects each month. So I would say the reports need a little work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

love it but need better reports

Reviewed 6 years ago

We love this product. We don't love that we cant pull the reports we need. Simple daily recpts cash report. We are a law firm and we had to invent a way to pull cases for court dates. And printing a recpt is a huge hassle. We also can not get it to run with QuickBooks. What if our county starts electronic filings? Will Simplicity be on board with those changes?

Pros

easy of use. love a lot of things about simplicity

Cons

lack of simple reports, no way to pull court hearings for a certain date. NO RECEPT BUTTON..thats my biggest issue. and the fact we cant get it to work with QuickBooks. We have to hand write a recpt. enter it in then enter it into quick books..for every payment. a lot of work.

Vendor response

Julie, Thanks so much for your review. We have taken your suggestions into consideration for future enhancements. In the meantime, you can create your own custom receipts very easily using our DocGen features. Additionally, you can create your own custom reports using our Account Export Tool. Give us a call, we would be happy to walk you through either of these options to help make your job easier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simplicity Review

Reviewed 6 years ago

We have been very happy with Simplicity! My regret about this review is I can only give 5 stars for Value and customer service.

Pros

Ease of use

Cons

We do not own the paper we are working. So we have to use a separate program for our billing needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simplicity Feedback

Reviewed 6 years ago

Great collection software at an extremely reasonable price. We have been a customer for almost two years and couldn't be more satisfied.

Pros

Ease of use.

Cons

There's not much bad to say - direct payments could be a little easier and it would be nice if the customizable downloads actually defaulted to Colorado rather than Zambia, but there are very small problems

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simplicity easy to use.

Reviewed 6 years ago

Satisfied with the functions, many reports and data fields. Very extensive categories for reporting information.

Pros

Ease of use

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thank you for simplifying my job

Reviewed 6 years ago

I Have been an admin on Simplicity for over 2 years now, and the customer support, tools, and ease of use are amazing compared to the programs I have used over the past 20 years. THANK YOU

Pros

That it is user friendly, I can track my employees, the reports make my job much easier,

Cons

The new pricing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Simplicity

Reviewed 6 years ago

Our Company has used Simplicity for the last year. We have been impressed with the system, customer service and overall experience with simplicity. We really appreciate the way Simplicity heads are feedback and implements new features and updates.

Pros

It's very user-friendly. A number of users for the price and the customer service.

Cons

Sometimes the server can be slow the lack of custom export reports for payments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

collections

Reviewed 6 years ago

we are start up company and it has worked well for us .. the process of downloading reports is the only issues we have ever had..

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Company Ever

Reviewed 6 years ago

The program is user-friendly! The program prints useful reports very easily and they can be customized to your liking.

Pros

The program has customizable reports that can be used for any purpose to better facilitate your everyday tasks.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Simplicity is the key.

Reviewed 6 years ago

We are a startup and searched and evaluated several software packages. We looked at high-end solutions and compared them to what we could get for our startup situation. We chose simplicity because it fit our needs and our budget. What we could not evaluate ahead of time was the quality of the support they offered. We were astounded by the caring and concerned staff that "held our hands" through the initial setup and integration. Although it was a relatively simple process, it was good to know that they were always there to help when we needed them. The follow up the support team has provided has been second to none. We are excited about the updates they continually provide to improve the software and look forward to a long relationship.

Pros

Ease of use and integration.

Cons

Some needed improvements have been suggested and we await integration.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Simplicity is very difficult

Reviewed 6 years ago

Very hard to upload files. I had a hard time uploading filed. I stopped using simplicity. It was very expensive. I could not get in contact with customer support on numerous occasions. When I did finally get in contact with customer support they were of no help. Then on top of that if I called them for help uploading files I was told they charge a fee to upload. I never received any satisfaction with the simplicity software so I canceled service. It is very complicated. Not worth the money

Pros

Shows all info on files

Cons

Hard to upload

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Simple

Reviewed 10 years ago

Buy it its a simple decision excuse the pun.

Pros

The product is as the name implies, simple. We have had several agencies in our lives and not one time have we found a simple and economical program out there that didn't take weeks sometimes months to set up. and then there are the things that go wrong. I personally have not experienced this with this program at all. Fully recommend this program to any one

Cons

Down side is they are working on new and improved aspects that it does need but with the cost and the simplicity of it it is well worth the wait on the minor things. it could and is getting a good sales add on to it soon we hope. but not much to say bad yet at all.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Simplicity Collect - Great tool but lots of functions to learn

Reviewed 6 years ago

This has a lot of functions for a decent price; however, there are some things that can be simplified. Sometimes there are field updates (like phone extensions), but it is not updated across the platform. If debtor side is updated, client side is not. Other than that, customer service is always very helpful as we transition to this platform.

Pros

There are many ways to customize the platform, like reports, viewing, etc. However, it is not easy to learn how to get what you need to be customized. At least the customer service department is very helpful and willing to guide you through processes.

Cons

Make it compatible to online accounting software

Vendor response

Carol, Thanks for your suggestions and taking the time to review our software. We are working on expanding our accounting module to better serve you and other clients

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

We have been very please so far in this first month with all aspects of the Simplicity Software.

Reviewed 6 years ago

Our business needed something affordable which we could amalgamate all of the paperwork and spreadsheets too. We have been pleased with the customer service: the sales person was excellent and very patient in explaining, the helpdesk are very quick in responding and all responses have been straight forward and easy to apply. In term of the system, I have spent very little time setting up over 1000 debtor accounts which have been exported with ease from excel and with some adapting to our requirements, I have been able to make sure everything we need specific to our clients are imported. We are very much looking forward to making the most of the software. We know it is a great move for our business.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Collection software

Reviewed 6 years ago

We find the product relatively easy to use but reporting capabilities are a bit deficient. Customer support is good and the people are easy to work with.

Pros

Ease of use.

Cons

Reporting capabilities

Vendor response

Carl, Thanks for you candid review, you have been a pleasure for us to work with. I wanted to make you aware of our Account Export Tool that allows you to build custom reports and export both stock and custom fields from the software. We will be reaching out to you to make sure you have an understanding of the tool and how to use it to build your own reports.