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Square Point of Sale vs PayPal Commerce Platform Comparison

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Overview

Category Leaders

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts,...

PayPal Checkout is an online checkout solution that can be integrated with eCommerce marketplaces and business websites to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

1.8K

5

4

3

2

1

1,345

386

68

13

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

398

5

4

3

2

1

290

84

16

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Square is an awesome piece of software to use. The retail side has great capabilities for sales, inventory, gift cards, rewards, and much much more.
AvatarImg

Brian C.

Square is very simple to learn and use as an end user, and it has gain a lot of popularity recently, customers feel more and more comfortable with this system.

AR

Anonymous Reviewer

Easy and inexpensive way to take credit card payments for my small business. This provider is awesome, and helps my small business to easily accept cards.

AR

Anonymous Reviewer

Pros

It is highly intuitive, has good support and community help modules, and has been very responsive when i had problems. I also really appreciate the below-market rate for nonprofit donation processing.

DW

Daniel W.

I love how fast and easy it is to use. It's also great that you don't have to wait for your money like other payment processors.

JS

Jenna S.

This can be a fabulous experience the ease of use is great its the most common option at MOST online sites.

CC

Cat C.

Cons

If I am to complain about something I would complain about the percentage I am giving back to square but that it the cost of doing business.

AR

Anonymous Reviewer

The only thing that has ever been slightly frustrating is the traditional card reader being sensitive when swiping cards. Sometimes I'll have to try 3-4 times to get it to register.
AvatarImg

Allie L.

I dislike that it fails sometimes and it is not accessible at many different vendors and restaurants.

AR

Anonymous Reviewer

Cons

Full of bugs that could not be recreated, losing us sales and worse - really bad customer feedback due to their. Being overcharged, 2. not being able to check out.

GH

Graham H.

There have been times that it can be difficult to get the proper API Keys in PayPal, but this is more on user error than PayPal itself.

ir

ilysse r.

The worst part about PayPal was getting our money out of the account.

BC

Brianna C.

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features96
  • API
  • Abandoned Cart Saver
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Bar POS
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Clock In / Out
  • Commission Management
  • Contact Database
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Estimating
  • For Bakeries
  • For Restaurants
  • Fraud Detection
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Labor Cost Calculator
  • Layaway Management
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • QR Codes
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring/Subscription Billing
  • Refund Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales History
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Shipping Management
  • Split Checks
  • Stock Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Timesheet Management
  • Tips Management
  • Transaction History
  • eCommerce Management
  • Total features13
  • API
  • Abandoned Cart Saver
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Bar POS
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Clock In / Out
  • Commission Management
  • Contact Database
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Estimating
  • For Bakeries
  • For Restaurants
  • Fraud Detection
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Labor Cost Calculator
  • Layaway Management
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • QR Codes
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring/Subscription Billing
  • Refund Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales History
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Shipping Management
  • Split Checks
  • Stock Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Timesheet Management
  • Tips Management
  • Transaction History
  • eCommerce Management

Integrations

  • Total integrations99
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations10
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Point of Sale logo

Square Point of Sale

A fantastic point of sale system for any brick and mortar stores or restaurants

Reviewed a year ago

I have used Square in both retail and restaurant settings and implemented the e-commerce website with both sectors. Square was able to accomplish 95% of our goals and they are constantly improving. The new sales terminals are amazing too

Pros

Square is an awesome piece of software to use. The retail side has great capabilities for sales, inventory, gift cards, rewards, and much much more. It even does appointments. On the food side it does a very nice job with menus.

Cons

The companion e-commerce website features are not as nice as Shopify. I think with some improvement on e-commerce, they would be unbeatable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Point of Sale logo

Square Point of Sale

Multifunctional reader

Reviewed 3 years ago
Pros

I love square! Essential for businesses on the go. I especially love how quickly it processes and how it can speak with Shopify, our e-commerce platform.

Cons

The wireless connectivity to an iPad can sometimes be tricky, leading to the readers not working efficiently.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Point of Sale logo

Square Point of Sale

Incredible payment processing at reasonable fees

Reviewed 3 years ago

It has been great, have used both mobile payments and web integration through woo commerce and both have been fantastic.

Pros

It is fast, easy and secure. The reporting is great.

Cons

The integration with woo commerce could be better. I wish the report listed the item purchased instead of simply custom amount.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Square Point of Sale logo

Square Point of Sale

Overall a great all-in-one tool for retail

Reviewed 3 years ago
Pros

We use Square to integrate with our e-commerce site. It allows us to sell our products in person, while also keeping our inventory up to date with our e-commerce website. We are able to take payment via the card reader in person.

Cons

Somewhat costly equipment (only a one time cost) Inventory management is a little cumbersome to set up

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Easy Point of Sale

Reviewed 2 years ago

Square has allowed me to take sales no matter where I am at as long as I have my phone and adapter. I can also type in the card number if needed.

Pros

Square is simple to set up, simple to use. You can use it as just a way to take payments or you can do so much more with it like create a website for your goods! You can customize what type of payments you take, whether or not to automatically add sales tax or discounts, and so much more!

Cons

Building an e-commerce website through square is a little bit difficult. It isn't super user friendly. Hopefully this will improve soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Square Point of Sale logo

Square Point of Sale

Easy to use

Reviewed 3 years ago
Pros

This is a great option if you don’t have a lot of processing volume and if you don’t want to be locked into a contract.

Cons

2.75% is higher than PayPal or other similar processors.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Point of Sale logo

Square Point of Sale

Integrates well into your website

Reviewed 3 years ago

Good service and better than paypal.

Pros

I use and still use paypal but they have way to many fees. Square doesn't have fees for the service I use outside the transaction charge. It integrates into your website for free! Paypal charges like $30 a month for that service or more.

Cons

I wish there was an option to pay for the service per month rather than a transaction charge. Let me explain...instead of paying 2.75% per transaction there could be an option to pay a monthly charge which would be less in the aggregate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Point of Sale logo

Square Point of Sale

Great software

Reviewed 3 years ago

Love it. Will recommend to anyone over PayPal

Pros

Easy to use. Can take anywhere. Makes direct sale so much easier. Most people prefer to Pay with card this makes it possible

Cons

Nothing it’s a great product. Constantly updating to fix any issues

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Square Point of Sale logo

Square Point of Sale

Square Payments

Reviewed 3 years ago
Pros

Easy to use for accepting payments. Plugs in for swiping cards and accepts manual entries.

Cons

Works the same as PayPal reader and app. Nothing new here.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Point of Sale logo

Square Point of Sale

Take payments from anyone!

Reviewed 3 years ago
Pros

Take payments from anyone on your phone! Connects right to your PayPal.

Cons

processing fee for each charge, can take several days to transfer to your bank.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Point of Sale logo

Square Point of Sale

Love Love Square

Reviewed 3 years ago

Overall, I prefer square any day over stripe and PayPal payments.

Pros

Love live square. Love that it can be used for both in store and online payments. It sync with my quickbooks which saves me a whole lot of time. It gives detail daily reports which includes best seller of the day, number of sales, number of products sold and what type of product sold, taxes paid, types of payment the customers used, plus it syncs with my online store inventory. Square gives you all the detail info you never realized you need till you need it all in one place. So easy to use and tailored for retailers. Love the Apple Pay feature too.

Cons

My big con with square integration is it doesn’t sync well with bigcommerce. By that I mean, my online sales gets imported as a custom order so there is no itemized list of what the customers bought. Also with bigcommerce, there is no way for me to take Apple Pay or other digital wallet payments. Square does have digital wallet payment options with their square space shopping cart. Fingers crossed they will fix this custom import stuff soon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Square Point of Sale logo

Square Point of Sale

Hassle free

Reviewed a year ago

Fair and decent. No complaints and a good alternative to PayPal.

Pros

Fees were low, set up was quick and customer service is fair. Overall a good merchant to use if not wanting to go through all the paperwork with regular merchants.

Cons

Price of the unit is a bit high but still fair. Security is a bit strict but I suppose that is good for protecting the community.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Square Point of Sale logo

Square Point of Sale

Comparison to Paypal

Reviewed 5 years ago
Pros

I have both a Square and a Paypal reader. I find myself always reaching for Paypal. Square is great, don't get me wrong, but I am more familiar with Paypal so I go with what I know. Square comes with a cute little reader for point of sale transactions. The app works. I've never experienced a glitch. There are many opportunities for customization of inventory as well.

Cons

I just find that the checkout process is a bit...cumbersome. It's just the layout. It's not awful, but I don't prefer it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Point of Sale logo

Square Point of Sale

Very Helpful For My Small Business

Reviewed 3 years ago

I've really enjoyed using this product and if my sales keep increasing (like they have) I'll be upgrading to their terminal so I can accept chip cards and won't have to connect to my phone for every sale.

Pros

I own a small organic candle and home products business. I was using PayPal before I found square, and having the ability to run a credit/debit card boosted my sales tremendously! The platform is easy to use and they help keep all your products organized and reports easy to navigate. Also, the deposits hit my account very quickly. Highly recommend this product!

Cons

No lightning connector for my iPhone, had to purchase a toggle to connect them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Square Point of Sale logo

Square Point of Sale

Square is good but you PAY for it

Reviewed 3 years ago

offsite and no internet except cell phones this is a CLEAR winner.

Pros

super easy to use for my clients. If they cant afford a super POS this is what they use. Can use offsite with a cell phone and boom. Take credit cards. I mean. Jetsons it is. I love

Cons

very expensive fees associate with it. Its part of paypal I think so its very big brother...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Square Point of Sale logo

Square Point of Sale

Resource for your business

Reviewed 2 years ago

I would have loved it if I could use my cards or PayPal account

Pros

I like that it can and will transfer right to your bank account and that you can take payment right through your phone.

Cons

There is no other way to use it without a bank account. You can not even link it to your PayPal. I understand the security of it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Point of Sale logo

Square Point of Sale

A Must-Have For Small Businesses

Reviewed 3 months ago

Square POS has changed the way we run our business. It almost makes operating a brick and mortar store...an archaic form of commerce. The software itself can be mobilized anywhere, set up in a matter of minutes, and offers far more than we realized.

Pros

The simplicity. Square POS can be used by anyone, from a business owner to part-time employee, with or without POS hardware. This is important because nobody wants to be muddled with complicated software when making sales in a fast paced environment.

Cons

The inventory system could use some work, most especially integrations with various e-commerce platforms. While we can add inventory, its almost easy (if not more time consuming) to add products one by one, as the CV system is not very customizable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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