Recurly vs EpicCare Comparison

Overview

Recurly was born in 2009 from the changing needs of businesses. With the industry’s movement to subscription-based models,...

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(43)

5

4

3

2

1

28

13

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

119

74

20

5

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The software is good, the API and connetivity is good, the new catalog upgrade will be very helpful for us. And the support team is EXCELLENT.
Recurly's modern UI, simple UX, and excellent customer care team have really allowed me to focus on business growth.
In general is pretty good, easy to search the clients and have an overview of the clients.

Pros

I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile.
There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Cons

We have been a customer of theirs for over three years and its so disappointing to feel ripped off this way.
Charged us thousands of dollars for collecting on a single bill.
M missing some tooltips that would guide me through the software which such business impact.

Cons

It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.
This can be confusing from a training and operations perspective (e.g. "I was told to do it differently," "My provider prefers it a different way").
Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features2
  • API
  • Automated Billing
  • Automated Scheduling
  • Case Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Electronic Payments
  • Estimating
  • Financial Analysis
  • Financial Management
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Mobile Integration
  • Monitoring
  • Partner Portal
  • Predictive Analytics
  • Recruitment Management
  • Recurring Billing
  • Referral Tracking
  • SOAP notes
  • Self Service Portal
  • User Management
  • Workflow Management
  • Total features24
  • API
  • Automated Billing
  • Automated Scheduling
  • Case Management
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Electronic Payments
  • Estimating
  • Financial Analysis
  • Financial Management
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Mobile Integration
  • Monitoring
  • Partner Portal
  • Predictive Analytics
  • Recruitment Management
  • Recurring Billing
  • Referral Tracking
  • SOAP notes
  • Self Service Portal
  • User Management
  • Workflow Management

Integrations

  • Total integrations92
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations6
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

EpicCare

Ease to use once you learn how

Reviewed 2 years ago
Pros

Use this EMR in hospital rounding on and caring for post surgical patients. The ability to set up your own macros makes recurring notes/admission/orders easy. Also nice to be able to customize your own home page with only items you find necessary. It can be used remotely as well which makes finishing up work in the office easy.

Cons

Fairly big learning curve. Hopefully the customer support will help with everything regarding customizing your homepage. Even after attending training class, it took extra time the first few times rounding with this EMR.

Recurly vs. EpicCare

See how Recurly and EpicCare stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.