Recurly vs Fusebill Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Michelle Lacroix

Cool Service

2012-04-18

We were desperate to find a recurring billing vendor that could allow us to process manual checks and set up accounts receivable terms.

Pros

The engagement process with these guys was great. They really took the time to understand our business and unique requirements. The user interface is easy to use, does not require an MBA to navigate and does not need a dedicated resource to manage.

Cons

That we didn't find them earlier and wasted so much time lookng at their competitors.

Source: GetApp
4 of 4 people found this review helpful
Helpful?   Yes   No
Fusebill Reviews
Fusebill
Subscription billing management & recurring billing software
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Melanie Attia

Fusebill changed our business through automated billing

2012-04-16

They really know their stuff when it comes to the challenges of recurring billing in a cloud world.

Pros

Breadth of features suits our business Super responsive and great personalized support. You really get the sense that your business and success matters to them. Lets us free up our development team to work on our product, not on billing issues.

Cons

We still need to have a payment gateway for credit card processing. At least we now have the choice of the processor we want unlike Paypal, where we found out several months too late that we couldn't process AMEX because we were located in Canada.

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
Fusebill Reviews
Fusebill
Subscription billing management & recurring billing software
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Anonymous
(Automotive company, 11-50 employees)

Need to change a product's price for all customers? Look elsewhere.

2017-11-21

Pros

There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers.

Cons

We never thought that price changes would be a missing feature for a recurring billing system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from Fusebill


Hi,

Thank you for taking the time to post a review of Fusebill. At Fusebill we value all feedback from our customers, and we use it to constantly improve. Our Customer Experience team would like to connect with you to discuss your concerns as we strive to ensure the satisfaction of all of our customers. Please reach out to us by email or a phone call to Fusebill Support.

Fusebill Reviews
Fusebill
Subscription billing management & recurring billing software
Read more