Recurly vs PayPal Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

John Pohly

PayPal is Simple to Setup

2018-12-04

Pros

The recurring billing is my favorite feature.

Cons

The shopping cart does not allow for much in the way of customization.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Jacob Ambrose

Great for Mobile Payments

2019-03-13

I love using PayPal to send/receive money electronically. Will continue to use this product.

Pros

Love how easy it is to find people and send them money. Also love the security it provides when buying products online.

Cons

Would like to see automatically recurring payments added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
John Shook

Easy for over 18 years

2018-11-01

Ive had a paypal account for 18 years. I have seen many improvements along the way. What I like best is that paypal has rarely had any website issues and they have kept up with the times. I love the two factor authentication. Their customer support is really good too.

Pros

Paypal is easy to use wherever you are.

Cons

some features are hard to find such as recurring subscription billing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Anonymous
(Apparel & Fashion company, 11-50 employees)

Invoice payments made straight to your account.

2019-03-21

Overall, best invoicing system for freelancers and small business looking to build there brand.

Pros

Payments are deposited straight to your pay pal account.

Cons

Clients have to register for pay pal to make recurring payment and experience semi restrictions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Daniele Dimaio

Safe payments - The best solution that i try

2019-04-16

Pros

I like so much the quick money transfer, in a few seconds, I share money with friends. The other thing is the safety when i buy something online i feel safer than when i use my credit card.

Cons

the only things are the recurring payments, one time a seller activated it but i didn't know (or it wasn't clear when i bought the service) but on my PayPal account, i saw nothing that tells me the recurring payment was activated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Anonymous
(Financial Services company, 201-500 employees)

"No to Untrusted transactions, Yes to purchasing from merchants"

2019-03-13

Pros

Easy to handle recurring billing, all in one place.

Cons

If you plan to sell goods or digital products in an untrusted environment where you cant trust the buyer, it is easy to lose the dispute despite their protection scheme.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Brionne Griffin

Trusted Source, but Could Have More Features

2018-10-24

Pros

I like PayPal because I trust that it is secure and reliable. It also integrates well with platforms like Squarespace to accept donations or set up an e-commerce page.

Cons

I wish it could accept recurring payments or donations on your website.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Timothy Kingery

One of the world's most popular online payment applications for a reason

2019-02-26

Pros

Paying for goods or services without exposing a credit card number and being able to easily track your recurring payment obligations are some of the best features of this product.

Cons

It could be a lot easier to find the recurring payments section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Joseph R. Sweeney

Verified Reviewer

Getting paid really couldn't be simpler

2018-05-21

Pros

I've been using PayPal for several years now and I find it to be the most versatile payment processor out there. It has a user friendly feel, it's easy to send and receive money with minimal information, and their customer service is exemplary.

Cons

I would like to see an option for recurring payments, especially when it comes to dividing rent or utilities between people.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Glenn Wallace

Easiest way to collect money

2019-02-23

I use this to setup recurring payments to my clients.

Pros

I have been using this software for years. It was easy to get setup and easy to send and receive money.

Cons

There wasn't anything that I did not like about Paypal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Matthew Strong

Great FREE invoicing program with good features

2019-03-08

Pros

Free program, allows for customizing your invoicing, easy to email/paypal/print, can set up recurring invoices or one time only, can send invoices instantly or scheduled

Cons

Nothing - very easy to send professional looking invoices

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Corey Peterson

The Essential online payment and funding platform

2019-03-11

I've been using paypal for 5+ years and it remains first and foremost my go-to online payment method

Pros

Multiple methods of funding. Recurring payments Low fees if money sent is to a friend

Cons

God forbid a payment get returned. Especially funded with a debit card/bank acct. $30 return fee from paypal + whatever your bank chagres

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Alaila Ladera

Is a good choice for do transaction of pay

2019-03-18

My experience with PayPal has been extraordinary because it gives me the possibility to receive and make payments in different web pages with only one email address. Additionally, the registration is easy and the information requested is as necessary. Finally, something that I always look for in this type of platform is the security of the transactions, and with PayPal I have felt safe to carry out the transactions.

Pros

PayPal has different options to make online or mobile payments such as a payment gateway, forms, billing, micro payments, recurring billing.

Cons

The calculation of gross and net amounts is usually a bit tedious, since with PayPal you must have an amount greater than the real value of the transfer to be able to carry out the transaction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Great But Not Perfect

2019-04-11

I like it and use it a lot with my friends and family, but for business use I try to use other options.

Pros

It's really easy to send and receive money. I like how you can easily view your recent transactions and activity and account balance.

Cons

The business side of Paypal isn't as easy to use, and the recurring subcriptions are sometimes a pain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Kelvin Tan

No Frills

2019-04-14

Pros

Mobile app is also spot on, the best part I like would be recurring/automated notifications.

Cons

Pricing can be a little high compared to competitors but for the ease, convenience and peace of mind that it just works.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Ryan Godbey

Good Option for Small Businesses

2019-04-17

Overall a good options to get up and running very quickly.

Pros

Easy to set up, deposit/withdraw/send money. Can create invoices and send them. Interfaces with a lot of applications out there.

Cons

Not as fully featured as some options, and recurring transactions can get flagged as fishy if you have a lot of transactions in a short time, causing your money to get held up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Simon Brazeau

Best way to use credit cards online

2019-02-05

Use it for all my purchases unless its not accepted.

Pros

Its nice to have recurring charges from one place so you can periodically see what subscriptions you have.

Cons

Nothing really. Its does what its suppose to!

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Tom Hitchens

Great free substitute for a checking account that rewards you every month for all transactions made

2018-05-10

Pros

I set up all my recurring payments in my account now since I get rewarded for all my debits.

Cons

It takes up to three business days to transfer money to my regular checking account. Also, some customers don't like using PayPal so I risk losing their business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Amol Rane

Good but there are better options

2019-04-14

Not very good but not bad as well. But, definitely not my first choice of payment.

Pros

Can set recurring payments. the best part is I can use it as a payment gateway for my webapp or application.

Cons

the credit or debit card acceptance rate is very low. paypal's seller protection policies do not cover digital goods. Hefty fees for chargebacks.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Stephanie Hill

PayPal is safe n secure n easy to use

2018-03-31

Pros

You can pay individuals you owe and set up recurring payments.

Cons

There is really nothing that I don’t like about this software. Ihavnt experienced any issues at all.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Stephanie Hill

PayPal is secure,efficient, and reliable

2019-01-30

Pros

I like that you can send money to family ,friends, make payments, etc. it does not have your information compromised and it gives an option to store or set up recurring payments to individuals, merchants.

Cons

There is nothing I can complain about . This software works great for me

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Camille Doany

My favorite way to pay.

2019-02-02

We use paypal for any online purchase that we can. It safe, secure, fast, and easy; faster and easier than using any other form of payment online.

Pros

It's very safe, secure, and sends you an immediate email once you use it.

Cons

It can be a little bit complicated when you need to cancel recurring payments.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Anonymous
(Publishing company, myself only employees)

Paypal makes it easy to receive payments

2019-01-30

I use it to collect payment on digital and physical goods across several platforms and marketplaces, as well as to invoice clients, and pay my recurring bills.

Pros

I like that Paypal is widely accepted everywhere, and the service charge rates are competitive with other payment processors. As a small business owner this makes it easy for me to accept and receive payment not just on my own site, but across a variety of marketplaces like eBay and Itchio, but also invoice customers and pay vendors. Also, having Paypal as my payment processor means that I don't have to be personally responsible for storing customer payment information, which could prove a big liability otherwise were my site to be hacked. At checkout, I can simply redirect them to Paypal Checkout, and Paypal will handle the rest. I can then later check my Paypal Dashboard for the customer's information if I need to ship anything or contact them. Additionally, the Paypal Business debit card is nice, because of the 1% cashback program on purchases ran as credit. It may not mean much savings, but every dollar counts and this can add up quick! This combined with the fact that Paypal will automatically email me a receipt whenever I purchase anything has given a lot of incentive to use the card with almost every purchase I make.

Cons

The thing I like least about PayPal is the integrated Sales Tax. If you use PayPal to automatically determine sales tax, as opposed a 3rd party sales tax calculator at checkout, then you will have to manually enter tax jurisdictions in yourself. This can be incredibly time consuming if the area (county or state) you're collecting tax for encompasses a lot of different zipcodes, as there can be dozens for just 1 county alone. I wish PayPal had its own ready-made tax code database to draw from or allowed for a 3rd party tax plugin.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Andrew Rayhons

A perfect solution to send money securely

2019-02-14

Pros

I am able to send money to family and friends for free, set up recurring payments, send out invoices for expected payments, purchase items online without entering my credit card information and so much more.

Cons

Not all websites accept paypal as a purchasing option. I've received money from family / friends before and paypal took out around 3%. I thought it was supposed to be free?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Stephanie Barden

A must-have for online payments

2019-02-23

Pros

PayPal is extremely useful in my everyday life as well as for business. You can receive money from anywhere in the world, very quickly and easily.

Cons

The options for setting up subscribe buttons and recurring payments is very hidden away and took me a long time to find the right page.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more