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Recurly. Keep a good thing growing™️

Recurly Reviews - Page 2

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60 reviews

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Verified reviewer

Computer Software, 51-200 employees

Used daily for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I would fully recommend

Reviewed 6 years ago
Pros

First of all- support. I really like how helpful the guys are, would be lost without them. I don't have a comparison to other programs, but I feel that Recurly covers all (or at least most) of our needs. I really like the design and user-friendly interface.

Cons

I wish there would be more customization in terms of reporting. Also, I feel like it is not very intuitive. I'm missing some tooltips that would guide me through the software which such business impact. Alright, there is Help section and FAQ, but it takes a while to find required information.

Vendor response

Thank you! We appreciate you've taken the time to share your experience with Recurly. If there's something we can do to improve your experience, beyond what's listed above, please let us know. You might also check the documentation to see how reporting features have improved.

RS
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Ramin S.

Computer Software, 11-50 employees

Used daily for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I don't know what we would do without Recurly

Reviewed 5 years ago
Pros

Honestly, Recurly makes managing our subscriptions really easy. We use it every day. Everything from customers billing, taxes to analytics (churn, revenue, etc.).

Cons

This isn't really a con, but it takes a bit of time to set everything up, and it can be a bit technical if you're not experienced.. that's to be expected though for a platform like this.

Vendor response

What a lovely review. We appreciate you've taken the time to share your experience with Recurly. If there's something we can do to improve your experience beyond what you've noted above, please let us know.