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Sumsub KYC/AML Platform Logo

Sumsub KYC/AML Platform

Technical and legal solution for all KYC/AML requirements

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Sumsub KYC/AML Platform Pricing, Features, Reviews and Alternatives

Sumsub KYC/AML Platform product overview

What is Sumsub KYC/AML Platform?

Sumsub is an identity verification platform that provides an all-in-one technical and legal toolkit to cover KYC/AML needs. The platform provides accelerated ID verification, digital fraud detection, and compliance. Sumsub employs top market technologies combined with legal expertise and assistance with financial requirements (FCA, CySec, MAS, FINMA, BAFIN, etc).

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

Webinars
Documentation

Sumsub KYC/AML Platform features

Functionality

4.6

/5

63

Total features

32

7 categories

Most valued features by users

Reporting & Statistics
Reporting/Analytics
Compliance Management
Alerts/Notifications
Workflow Management
Risk Alerts
PEP Screening
SARs

Functionality contenders

Sumsub KYC/AML Platform users reviews

Overall Rating

4.7

/5

63

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

47

14

2

0

0

Pros
Feature - rich, The price is affordable and the support is great. The product development is in progress and the tool is getting better.

OP

Oļegs P.

I am really amazed by the cross check results with all the watchlist and how detailed the results are. This is certainly one of the best solutions i have used so far.

CL

Chhavi L.

Overall it is a user-friendly product with great benefits and easy integration options.

AN

Andras N.

Cons
Insufficient explanation of various features causes misunderstanding from the side of audit. Mistakes in the legal field (e.g. wrong fields were blurred when this wasn't necessary, etc.).

OP

Oļegs P.

Cards = Missing the business card verification. We were told this is on the roadmap and we asked about estimation and we were told there is no estimation.

BA

Bruna A.

Some edge-cases, not understanding reason behind rejection of the applicant (i.e. confusing tags).

at

adrian t.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SumSub is a great choice when it comes to your customers verification

Reviewed 6 months ago
Pros

Product is easy to use, integration is quick and simple and the products they are developing and improving just aligns with our own development strategy and pipeline

Cons

Reports could be better and more focused. Whilst they have all the necessary information, it feels to need some authenticity to them, maybe in the design of reports

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best solution on the market overall.

Reviewed 6 months ago

Useful tool with very little alternatives on the market. Will keep using.

Pros

Feature - rich, The price is affordable and the support is great! The product development is in progress and the tool is getting better.

Cons

Periodic issues with processing speed. Insufficient explanation of various features causes misunderstanding from the side of audit. Mistakes in the legal field (e.g. wrong fields were blurred when this wasn't necessary, etc.) The lack of ability to screen company names against sanction lists apart from the full KYB.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Does its job

Reviewed 6 months ago
Pros

Able to detect fraud and fits kyc needs for onboarding users

Cons

Needing to press several buttons on multiple documents to uncheck something before clearing the examined user profile, for example to change a document status to approved. Sometimes there are bugs, it allowed users with multiple profiles if they sent in different ID (for example, in different languages on the ID and the system approved both despite having facial matched selfies). Sometimes foreign language docs date of birth is misread. Can't see for sure why someone is blacklisted

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

So far so good!

Reviewed 4 months ago
Pros

What I like the most : - Speed - Relability - Support

Cons

The only We had is to get familiar with the plateform as it is a bit technical but after a week, it was great

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SumSub is a great starting point for small FinTech startups

Reviewed 6 months ago

They are great for compliance and KYC!

Pros

SumSub is easy to use, and they charge based on number of checks with no minimum, which makes it great for small startups who don't have the volume for other products. Their API's are straight forward, and their admin interface is effective.

Cons

The stats and bulk views aren't very effective. It's hard to get a sense of how easily our users are finding the experience. We think that most of them find it easy, but we don't actually have any metrics to know, except the number of complaints we get. Which is small, but the ones who do complain are generally stuck and unable to continue.

Sumsub KYC/AML Platform FAQs and common questions

Q. Who are the typical users of Sumsub KYC/AML Platform?

Sumsub KYC/AML Platform has the following typical customers:
Mid Size Business


Q. Does Sumsub KYC/AML Platform offer an API?

No, Sumsub KYC/AML Platform does not have an API available.


Q. What level of support does Sumsub KYC/AML Platform offer?

Sumsub KYC/AML Platform offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Knowledge Base

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