App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Lendio Logo

Write a review

Sunrise, formerly Billy, is a cloud-based accounting system

(16)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Lendio Features

Features Summary

Functionality

4.2

/5

213

Total features

27

5 categories

Lendio features

Activity Tracking
Approval Process Control
Audit Trail
Automatic Billing
Bank Reconciliation
Client Portal
Compliance Management
Contact Database

Common features of Billing and Invoicing software

API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Backup and Recovery
Billing Portal
Bulk Send
Compliance Management

Price starts from

19.99

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

213

Price starts from

19.99

Per month

Total Features

27

Unique features

  • Mobile App

  • Data Visualization

Functionality

4.4

/5

20.2K

Price starts from

1922

Per year

Total Features

199

Features in Common

24

Unique features

  • Financial Aid Management

  • Backorder Management

  • For Residential

  • Barcode/Ticket Scanning

Functionality

4.7

/5

3K

Price starts from

50

/user

Per month

Total Features

65

Features in Common

10

Unique features

  • Alerts/Notifications

  • Cash Flow Management

  • Real-Time Updates

  • Time Tracking

Common Lendio comparisons

Reviewers who mentioned features said:

AF
AvatarImg

Anthony F.

Entertainment, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SURPRISE

Reviewed 4 years ago

I will say I have been over impressed with Sunrise and my bookkeeper [SENSITIVE CONTENT HIDDEN] . As other businesses right now are probably thinking, how do I get the data, continue to pay for ancillary services like Sunrise, do I get rid of it? We are nervous and scared about our small business on a regualr basis. I will day Sunrise has stepped up and been a huge help in this regard. The partnership with [SENSITIVE CONTENT HIDDEN] has been so amazing and so needed In these times when all I am thinking about is how do I keep this business open and what are our numbers saying. Again I was so torn about keeping this service because how we pay for this during these times but it there is one area I'm happy we decided to keep its Sunrise.

Pros

The ability to populate the data in a time right now accurately and time is super important. This has been very helpful

Cons

so far so good. I am constantly looking for faults. I would like to see the mobile application much more user friendly and accessible.

Vendor response

Thank you, Anthony, for your amazing 5-star review. We strive to assist business owners in the best way possible. This means making our tool intuitive and reliable. We are so happy to hear that your bookkeeper was able to organize your accounts quickly and thoroughly. We are lucky to have her on our team. Thank you again for your feedback.

TK
AvatarImg

Tom K.

Internet, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Terrible bait and switch

Reviewed 2 years ago

The product used to be good, but now it's just full of annoying upsells and pushing Lendio's credit product at every chance. The UI has gotten more confusing over time, they really don't have the user experience in mind when developing the product.

Pros

The UI used to be good, but it's been going downhill recently.

Cons

What I like the least is the company that currently owns Sunrise and the way they have been treating early adopters... Lendio acquired an accounting product originally called Billy, and renamed it Sunrise. First, they kicked out all the users outside the US and Canada (despite them paying for a lifetime license). Over the past few months they have started forcing early adopters to pay monthly for a product they already purchased a lifetime license to. It would be fine to charge for new features, but they are forcing users to pay for already existing features (e.g. you can't modify your existing invoice templates without paying again, for example, nor sync transactions with PayPal, and more). I'm sure this is legal and all, but it's not a nice way to treat customers... 👎

AvatarImg
AvatarImg

Art R.

Publishing, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use Accounting Foundation, Impressive Road Map

Reviewed 6 years ago

Billy is a small business accounting lifesaver. I love how Billy saves me time in day-to-day operations and keeps me compliant with my books. My accountant even loves Billy (and she used to recommend that "books" software). Thank you Billy!

Pros

For the first time in 20+ years accounting is not a frustrating and overly expensive task. Billy has provided my companies a easy to use and nearly complete solution that does not cost a fortune or hold me hostage. Using Billy has saved me countless hours each month for the past 18 months. It's streamlined and logical workflows, dead simple invoicing, and reasonable fees make Billy a real winner for small business.

Cons

The only gotcha with Billy is their integration with PayPal accounts is not as clean as it could be. The company is on the right track and should have this issue resolved shortly. The support team at Billy has been fantastically helpful and understanding. They not only know accounting, they know how to help people.

AvatarImg
AvatarImg

James E.

Marketing and Advertising, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

An Amazing Alternative to Other Accounting Programs

Reviewed 6 years ago

I have really simplified my workflow using Billy. It's been a great tool to use to set up recurring invoices for some of my clients.

Pros

What I like the most about Billy is the ease of use. It's simple to get started and get your bank accounts set up and create invoices, quotes, etc.

Cons

What I like the least about this software is that I have two businesses that I use Billy with and because it's cloud based I have to log into two differnt accounts, one with chrome and the other with firefox. It makes it complicated if you have more than one business as you will need different log-ins and subscriptions. It would be awesome if they could expand it to contain multiple businesses with the ability to simply click on the business name and change to another business.

Vendor response

Hi James, You can actually have one account with multiple organizations. With that setup, you can have one login for all of your orgs. Please contact our support to help you set that up.

AvatarImg
AvatarImg

Gary O.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Has excellent potential but still has some way to go!

Reviewed 6 years ago

It makes complex accounting simple.

Pros

Billy provides a simple solution for accounting that is specifically designed for freelancers and agencies. It has a great user interface and is very easy to use. It is solid and I have never had a problem with.

Cons

The fact that key features have taken so long to evolve. I am talking about no PayPal integration and the fact that bank syncing has only just arrived in my country. The most annoying thing is that whilst key features are lagging behind the team are investing users money in having season Billy logos designed, which quite frankly is ridiculous. Their community management needs work as well.

Vendor response

Hi Gary, You didn't like our pumpkin head Billy face :(

AR
AvatarImg

Verified reviewer

Computer Software, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Fantastic. The competitors can't keep up.

Reviewed 7 years ago
Pros

The best thing about Billy is the ease of use. Now usually ease of use means "it doesn't do much." WRONG, this is a powerful bookkeeping program. I recommend it to all my clients. You could invest more in other programs, spend time trying to figure them out, set it up wrong, pay a consultant and then only use a small portion of it, but with Billy you can do it all. (If you want they have a list...

Cons

The one thing that I like least about Billy is that they don't connect with every bank. Granted, I use a small regional bank, but it is my bank and I get special treatment at my bank. I'm not going to give up Billy just because it doesn't (yet) interact with my bank.

Vendor response

We just updated our banks to include thousand more. Please try again to see if your bank is now supported.

CB
AvatarImg

Carolyn B.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

An accounting tool with a lot of potential

Reviewed 6 years ago
Pros

First and foremost, I really appreciate that the development team are working so hard to make their users happy and constantly improve this tool. I purchased this tool last summer during an Appsumo sale knowing that I would probably need to wait a little while to implement Billy into my business. At the time, it didn't offer features that I required for invoicing, tax management and bookkeeping. I...

Cons

I really, really need the ability to add and track multiple tax lines. I'm in the process of figuring out a workaround, but it will likely mean tracking some of my income through a separate tool. I also wish that the weekly office hour meetings (or a summary) could be made available in an archive for those that can't attend.

JM
AvatarImg

Johnathan M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Simple, But Powerful

Reviewed 7 years ago

I'm extremely satisfied with my decision to switch to Billy. I've been using the software for a little over two months. I've developed some pros that I thought set Billy apart from some its competitors. Additionally, I've provided some cons to make people aware. PROS: - Ridiculously easy to use. - The ability to reconcile -- most invoicing and billing softwares do not have this, and if they...

Pros

No pros were added to this review

Cons

No cons were added to this review

AvatarImg
AvatarImg

Jan B.

Writing and Editing, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and reliable

Reviewed 6 years ago

I'm a solo freelancer who does all my own billing. I'm happy to have such a simple solution because it saves me time and headaches.

Pros

I've been using Billy for more than a year now. It's very easy to use and reliable. It meshes seamlessly with Stripe (and other payment processors, but I don't use them). When I've had occasion to contact customer service (once or twice), they've been quick to answer my question. Note: There are online accounting features to the software that I don't use, because I prefer to use my own spreadsheets. Nothing against Billy, but I choose not to use them.

Cons

I'm really reaching here, but it can be difficult to find where to go to change the wording of their default emails. I've had to drop a note in the customer service chat to be reminded how to do that. And the answer came back quickly.

AR
AvatarImg

Verified reviewer

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Better than quickbooks, but still not the best

Reviewed 6 years ago

I've used quickbooks, freshbooks, xero. Billyapp does fill in the gap, but some extra features (mentioned in the cons) will make it #1

Pros

Simple and fully functional accounting & billing system that has multi-currency invoicing

Cons

Doesn't have recurring expenses, unable to generate customer statements, unable to apply a discount % or amount in an invoice. Website is not mobile responsive. app name "billyapp" sounds 'Naff', when i tell clients to check their email for our invoicing system sent from "billapp"... Could I use my own custom domain or you use another domain to send emails?

Vendor response

You are able to create customer statements and apply discounts to invoices. Please contact our support for help.

JS
AvatarImg

John S.

Entertainment, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Efficient and Easy to Use

Reviewed 4 years ago

Overall, I like this product and have stayed with it even when other companies have offered their products for less money.

Pros

I can create a quote for a client in minutes with good details and add a deadline to it if I need to. I can convert the quote to an invoice if the client approves the quote. It is easy to see what invoices are open and easy to update payments for open invoices.

Cons

Changes to invoice permenant wording can be a pain because the access to this section is not obvious. Since it is something you only change once in a great while that means you have to keep great notes on how to do it or contact support every time.

Vendor response

Hi John, thank you for taking the time to share your review of Sunrise. Our goal is to help small business owners, so you have more time to focus on growing your business. We are thrilled you find the tool, especially invoicing, to be quick, user-friendly, and stress-free. Additionally, we've made a note of your invoice suggestion. The selection should be made apparent and obvious. Again, we appreciate you leaving us a review.

JC
AvatarImg

Jason C.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good software

Reviewed 4 years ago
Pros

Good softwareEasy to use easy to understand does not take much time to learn the ins and outs of the software to be proficient in the sport is top notch when you have a question

Cons

Not really a lot not to like about the software somethings are repetitive but you can change it in settings.

Vendor response

Jason, we're glad you had a pleasant experience with Sunrise. You should not be jumping over hurdles when it comes to bookkeeping. We strive to simplify bookkeeping and will continue to improve our product for our small business owners. Thank you for the glowing review.

PD
AvatarImg

Peter D.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Customer Services and friendly use

Reviewed 4 years ago

I am very happy with the Services

Pros

I do appreciate my accountant follow up and keeping my books very updated, she is available all time to respond to any question and updates

Cons

friendly use, but more changes are need to adjust different accounts in running the Invoices

Vendor response

Hi Peter, thank you for your wonderful feedback. We strive to assist business owners in the best way possible. This means making our tool intuitive and easy to use. Our goal is to simplify bookkeeping, so anyone can understand the health of their business. We are thrilled to hear that your bookkeeper has earned your trust to efficiently and effectively manage your books. Thank you for being a member of Sunrise, we appreciate your review.

AvatarImg
AvatarImg

Fredy P.

Architecture & Planning, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great accounting software

Reviewed 4 years ago

I've been using Sunrise for sometime now, haven't had major issues with it and when I had it turned out to be a user issue :p rather than software issue and support help me clear it. Overall really happy with it.

Pros

Is easy to use, I'm not an accountant nor have many experience in that field so being easy to use was a big advantage for us. It has the core functionalities we need and many others that I certainly don't know how to use so It should have the required features for advanced users. The invoicing system is great, easy and customizable. Has a quoting and estimating system that's easy to convert to an invoice, also has an easy way to send reminders about our invoices and has some automation once you get paid. It has a bookkeeping system and loans offering but we haven't used those so no comment there.

Cons

Would be great if we could use our own domain to send the invoices, reminders etc instead of the @sunriseapp.com I haven't found a way to automate the invoicing process, using a csv file or something like Zapier or similar to avoid the need to create each item of the invoice . That certainly would save us a lot of time. Not sure if these will be offered later or if there's already a way to do it at this time, just haven't found them.

Vendor response

Thank you, Fredy! We appreciate the kind and thorough review. Like you mentioned not everyone is an accountant. At Sunrise we strive to take the power of bookkeeping and put it into an intuitive and easy to use platform. We've taken note of your feature suggestion and we will make sure it gets in the hands of our product development team. Stay tuned for our Zapier integration going live this June. We'll make sure you are notified once is launches. Again, we appreciate you taking the time to leave a review.

AR
AvatarImg

Verified reviewer

Information Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Feature Set for Small Business Owners Ready to Move Beyond Spreadsheets

Reviewed 4 years ago

It helped me get organized and serious about my business accounting, which helped my business grow. And it's a great free alternative to Quickbooks Online.

Pros

This is the tool I recommend for any business owner/startup for double-entry accounting. It's the tool I used to get serious about my business accounting (moving out of spreadsheets). Getting organized with a chart of accounts, an real Profit/Loss statement, invoice processing/tracking/payments, and more helped me focus and grow. I purchased it when it was known as Billy, but now it's free and improving.

Cons

There is a bit of a learning curve, but it's not too bad. Lendio is improving Sunrise since acquiring Billy, but there are still some areas that can be improved. There is no account dashboard, meaning you have to go into each account individually to see if there are transactions to be reconciled or to check balances (this should be visible on a single page). Also, there is no way to save report settings, so if I want to see my P/L report by months for the current year, I have to make multiple selections each and every time I run it.

Vendor response

Our customer feedback is essential to how we improve the product. Thank you for providing us with your detailed review. As you mentioned, we plan to keep improving and making the tool better for our users. We have some exciting new product launches coming in June. Thank you again for your valuable input.

AvatarImg
AvatarImg

Ben B.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

It’s an excellent app for startups & entrepreneurs!

Reviewed 4 years ago

Overall it’s been good. The support seems lacking as I’ve had to complain about stuff to get anywhere and usually don’t. So if I could have them improve anything it’s customer service, Zapier integrations and embedded payment forms for our websites.

Pros

I love setting my invoicing on autopilot - every month it bills my customers and manages the transactions. I can see who isn’t paying their bills, it’s great.

Cons

They still don’t have a Zapier integration yet, they recently reached out to me to be apart of their beta which is great as I want to integrate it with my all-in-one digital marketing platform Automate CRM. Doing so will streamline my signups / billing for done-for-you clients. I also think they need embeddable payment forms. Currently have to use stripe, but that bypasses their system so that won’t work for the long term. They need to get up to speed like waveapps, I’ve been checking their software out because of the limitations I’m running into.

Vendor response

Hi Ben, thank you for your great feedback! As you mentioned, we are excited to start testing the integration of Zapier in Sunrise. We take user feedback very seriously and we are always looking for way to improve our product. We've relayed you support concerns to our Customer Experience (CX) team and we will do everything in our power to do better by you. Additionally, we've taken your embeddable payment forms suggestion to our Product Manager lead. If there is any update whatsoever, you will be the first to know. Thank you again for your review.

AR
AvatarImg

Verified reviewer

Marketing and Advertising, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Billy vs Freshbooks

Reviewed 5 years ago

Overall, I am using Billy because of the lifetime deal I have for it. It provides a substantial savings over the monthly cost for Freshbooks. However, without the features, workflow, and integrations that I have come to rely on for my business, I make up for the cost with my time (or a less efficient business). For the cost, I can't complain and even then, Billy really is a nice piece of software for managing quotes, invoicing, and payments.

Pros

I purchased a lifetime deal of Billy through AppSumo, which is really the only reason I am using it. Admittedly, my experience with Billy is colored by me being a longtime user of Freshbooks (which I was very happy with!), so perhaps I had a set of expectations coming into Billy. That being said, Billy is a nice software that gets the job done. They've recently implemented Paypal payments, which I couldn't believe was missing, but so glad it's here, as I have many clients who prefer to pay that way. It shows that they listen to feedback and are actively working on their roadmap. Another plus I appreciate is that you can collect signatures for quote approvals, which is nice.

Cons

However, the two pros mentioned above, Paypal and the quotes functionality, have a flip side. The downside to Paypal is that I can't offer the option on an invoice for clients to pay via Paypal or credit card, I can only offer one or the other -- which completely defeats the purpose! Ideally, I would offer clients as many options as possible, since I don't know in advance which way they would prefer...

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Limited features, but excellent for those features

Reviewed 6 years ago

Prior to using Billy, I was using Freshbooks. Their prices skyrocketed recently, with no real improvement in features or other details which warranted the price hike. That's the reason I came to Billy, but then I was happy to see that something else was the happy result -- I get paid faster. Freshbooks invoices and the system for logging in, paying, viewing, printing, etc., must have been tedious for my clients, because the same clients getting Billy invoices, click and pay MUCH more rapidly, with FEW hiccups in the process. Simply put, with the same business, and the same clients, I get paid more often, more quickly, and with less administrative time. That's a huge win.

Pros

The ease of use, the simplicity of getting started, the clean and minimal look of the invoice templates.

Cons

There are not many bells and whistles, and that's what makes this program so simple and easy to use, but this also means some very useful features are absent -- features which are NOT complicated and should be the norm. For instance, there are two (2) features which are not overly complicated, and yet, would be very useful, if we had them: 1) Let us hyperlink a term, with a URL. I am invoicing...

AvatarImg
AvatarImg

matt a.

Motion Pictures and Film, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

It gets me paid without a hassle

Reviewed 5 years ago

Overall, this has been a remarkable software, and the support is outstanding.

Pros

I've used several invoicing platforms and so far, Sunrise is the easiest. It's organized well, with the expense reports and other things I don't need to see frequently pushed to the side. The main thing is to see an overview and then see my invoices. It delivers this flawlessly. The overview shows an immediate comparison of the current year with your last year, and shows a pie chart for which clients have paid the most. It's always encouraging to see this clear info.

Cons

I would like it to integrate with TurboTax more easily. I often consider using Quickbooks invoicing just for this purpose. I'd also like a receipt snapshot feature like Quickbooks Self-Employed has, where I can just take a picture of a receipt and immediately import it into my expenses.

BD
AvatarImg

Bridgette D.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Overall a Great Product

Reviewed 4 years ago

Overall, this is a great product. With exception of the two items listed above, we have been very pleased with Sunrise.

Pros

Sunrise is extremely easy to set up and simplifies most accounting processes. We love how easy it is to upload receipts, even via mobile, and connect them to their relevant expense.

Cons

Still waiting for a recurring bills feature to be added. Like most companies, we have bills that must be paid on a monthly basis. As of yet, there is not a way to set up a recurring expense, so these same bills have to be input manually each month. Another, more recent downside is that the connection to one of my bank accounts stopped working 30 days ago which means I am unable to reconcile transactions without completing a manual download/upload. Thus far, we have been waiting for a reconciliation from Sunrise support for over 3 weeks and each time we've requested an update we are informed they are still trying to get the 3rd Party provider to assist on this.

AvatarImg
AvatarImg

Nate R.

Graphic Design, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Simple Invoicing

Reviewed 6 years ago

5/10. It works, it's simple, but it doesn't give me all the option and tools that I would like when it comes to integrating and designing invoices. They just don't match up with the design scheme of my company and because of that, we have switched services, although it should be said, it's been a lot higher of a learning curve with more the complex platforms we've switched to.

Pros

A basic, fairly easy to use platform for creating and managing invoices. It's utility is fine, it does allow my clients to pay us through their invoices. It's because of this, that I give it a mediocre rating. However, I think there is room for improvement.

Cons

This app lacks the design and integration capabilities of its competitors and they seem to have been experiencing some growing pains lately. The templates are basic and allow for minimal changes in font, some color, and logo changes; that is about it though. Our company uses sales decks to issue quotes for projects and it would be great if I could integrate billy invoices into that, however design compatibility aside, billy invoices can only be structured vertically, not horizontally, which is how our deck are orientated. We've also experienced some glitches in notifications and connections to stripe, which is the processor they use.

Vendor response

Hi Nate, Thanks for your honest review. You are right that we are simpler than some of our competitors (though not any less powerful!). This is how we keep our costs low and our prices low for new entrepreneurs. It also helps small businesses who don't have accountants keep their books organized on a budget. I am sorry that our invoice designs didn't work out for you. It sounds like you have a design focused business and I can understand the need to have even more control over how your invoices look. Our invoice templates are clean and elegant and very customizable for most small businesses with levers for font type, color and style as well as logo placement and even background colors. Thanks again for giving us a try and best of luck with your business! -The Billy Team

MR
AvatarImg

Matthew R.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Customer service was terrible. Very frustrating. Tried hard to make it work for several days

Reviewed 7 years ago
Pros

Looks pretty. Wish I could have used it. Looks amazing from the surface. Customer support was terrible.

Cons

I don't know WHEN I have more frustrated with a companies 'service'. VERY frustrated. I was excited about this deal and jumped right on it. I tried syncing with my Cap One Spark business account (from my phone) and it didn't work so I emailed asking if this really wasn't an option. I got a list of 9501 banks emailed to me NOT in alphabetical order. What am I supposed to do with that? I tried the...

DG
AvatarImg

DARON G.

Design, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Sunrise ok but can be great

Reviewed 4 years ago

My overall experience has been great except for customer service. They are great when they respond but their response time leaves something to be desired.

Pros

The price of the software is what I find the most beneficial.

Cons

They are missing a lot of features that you would normally find in this type of software such as integration.

Vendor response

Daron, thank you for taking the time to provide us with feedback. We strive to do better for our customers and aim to improve our product for our small business owners. We are excited to share some amazing new functionality coming to Sunrise in 2020. Keep an eye out for these improvements. Wishing you success and growth with your business.

sv
AvatarImg

shawn v.

Ranching, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great System

Reviewed 4 years ago

The system always works. I have yet to have a fatal crash or bug therefore have lost no data or time in using it. I have other things to worry about so I appreciate reliable software.

Pros

After being a long time QB user, I appreciate being able to get in quickly, do what I need and get out. I use it primarily for invoicing.

Cons

Nothing. Everything works great for my needs

Vendor response

Thanks for the glowing review, Shawn. We are ecstatic that you enjoy the invoicing feature. We have some new functionality coming that will improve it even further. Again, thank you for your kind review!

CB
AvatarImg

Carrie B.

Graphic Design, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

It suits my current needs.

Reviewed 3 years ago

I purchased a lifetime subscription to Billy via AppSumo in 2017. In 2019, Billy was acquired by Sunrise by Lendio. The transition wasn't as smooth as I would have preferred, but I'm perfectly content now.

Pros

I like keeping track of my invoices, i.e. which ones were sent, which ones are late, etc. The fact that I have customer portals now is a real bonus.

Cons

I'd love to see some of this functionality carried over to a mobile app.

Vendor response

Hi Carrie, thank you for providing your feedback of Sunrise by Lendio. We are thrilled to see you are pleased with our invoicing capabilities. I'll make sure to get your feedback to our mobile team! Please feel free to reach out to support@sunriseapp.com if you have any additional comments. Thank you. :)