SURE! vs PayPal Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
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Reviews

Lane McFarland

Perfect for online sellers and buyers

2019-02-27

Pros

Easiest way to make sure your transactions are protected online is to purchase through PayPal

Cons

You tend to receive quite a bit of phishing email if you have a PayPal account

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Harold Martin

PayPal Security:)

2019-03-20

When purchasing something that is out of state or I am not totally secure about, I know I can got through pay through pay pal, which is another level of security.

Pros

Pay pall is really secure and reliable!

Cons

Not quite sure when funds came out of my account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Alice Mantell

Had it for years! Won’t be going back!

2019-02-06

Pros

Ease of use, compatibility with other websites, and great the customer service was when I wasn’t sure.

Cons

The app is great, but I sometimes find things hard to find.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Anonymous
(Health, Wellness and Fitness company, 11-50 employees)

My Pal for Life!

2018-08-08

This is a great reliable resource to take advantage of- try it for yourself!!!

Pros

The operators are very patient and the make sure all your needs are met.

Cons

Sometimes there may be a long wait when you call in, but you get better results after 9 PM.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Anonymous
(Events Services company, myself only employees)

PayPal is not optionnal

2019-04-17

Pros

I know I can send money overseas and be sure it will arrived there

Cons

Nothing jump in my my mind right now, perhaps later.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Heather Saluan

PayPal Here is tremendous for small business

2018-11-10

Pros

I'm not sure what I'd do without it!

Cons

The fee you receive. It is nice you don't receive it unless you make sales, but there is a fee when you do sell.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Anonymous
(Civil Engineering company, 51-200 employees)

Good product went bad.

2019-04-17

I am not quiet sure about recommending this product since its declined service quality.

Pros

I am using PayPal account for my e-purchases more than 8 years. In many platforms paypal is a standard method of payment. In the initial days it was working excellently, customer support was brilliant.but recent days paypal has become reluctant in satisfying the customers. In few buyer site we don't even have any options other than paypal and we must choose it.

Cons

I have purchased few mobile phones for my friends and made the payment via paypal. But the bitter truth is even after my payment was successful I didn't receive the product. After that when I contacted the support team they answered very ignorantly saying the case is closed and then my account was blocked for 4 months. This is very distressing for a loyal customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Anonymous
(Design company, myself only employees)

Secure easy way to transfer money or make payments online

2019-04-16

I have never had a problem using PayPal and I've been using it for a very long time.

Pros

I mostly used it for transactions on Ebay to make sure it was a backup safety measure to make sure I wouldn't get ripped off.

Cons

You do get charged a small fee if you transfer money out without giving your bank routing and account number, which some people may not want to do. I don't personally have a problem with it.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Joyce Agsaway

“Great to know that there is PayPal”

2018-11-08

Really recommended to Know more about this software and sure you will love using it.

Pros

PayPal has its variety of contribution and it is really helpful for each individual such example for this is the people who loves to buy and sell online. Many options to choose and convenient to use.

Cons

Sometimes having a little problem with the payment because it will bounce back but it’s not really a big issue for me as all software may encounter such an error.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Morgan Hamler

Pay pal

2019-04-14

Pros

It was a great easy way to pay for things online.

Cons

wasn’t sure about the overall safety of the website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Deanna Leibig

paypal is awesome

2019-01-14

keep using it for sure.. best iv come by this far been using it since 2009

Pros

What i like most is that my card account numbers are safe, i have next to never had any problems however the one time that i did i got on the phone and they certainly and kindly fixed it as soon as they possibly could. Anything i buy or sell is protected if anything goes wrong.

Cons

the thing i like least about paypal is trying to send money from one card through pay pal to another card both under my account basically transferring from one card to another both in my name through paypal, i personally don't think it is possible or that there is a way to do it but maybe next year paypal :-}

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Janeen Keene

Gret to use and very secure.

2019-03-05

Great product to use when you are not sure of the person you are purchasing from.

Pros

Very secure. Easy to use. Available everywhere.

Cons

Have not had any problems with this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Edward Trigueros

Fast

2019-01-24

Time saver for sure

Pros

This makes things alot easier. I just recent start using this , a friend of mine told me tp use it because we we're spending some money. I set it up and I'm glad I did.

Cons

It would be nice if you had the option to send friends and family and also business. Overall I love it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Anonymous
A verified reviewer

Good Company

2018-02-26

Pros

Don't have to worry about your Credit Card information out there. Safe and Secure. Add multiple cards

Cons

It needs to be on more websites. I'm sure they are trying but there is a few sites I want to order from but not sure if safe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Jeremy Holden

PayPal rocks

2019-03-19

Pros

Being able to make payments quickly to anybody for free.

Cons

Sometimes processing times can me long and not sure why.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Kari Cullen

PayPal is Great

2019-04-18

I have had nothing but positive experience with PayPal and I have used it for many years.

Pros

I love that I don't have to put in my credit or debit information into websites that take PayPal as payment. I think its safer and you can set up extra safeguards in your PayPal account. You can also use PayPal for business and it makes it so easy to accept payment and keep business transactions in one account. PayPal is accepted by many places that shop so that's another great thing.

Cons

It's not accepted everywhere yet but I am sure that's coming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Abinet Alemu

great way to pay internationally

2018-04-23

If you are a frequent user of online payment for sure you know PayPal and know it worths to try.

Pros

- easy to pay online no need to type ur visa or MasterCard number and address everywhere once you connect your card with PayPal easy to go. - have an app to manage on your mobile - easily manage your income and expanse reports - easily cancel monthly subscriptions which deduct every month

Cons

- sometimes the price you pay may be more, your card provider will deduct some and PayPal too - you have to really on there security, so far they are good with security and refund even someone brock on logged on your account and pay on your behalf but who knows what the future holds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Anonymous
(Internet company, 51-200 employees)

Need an additional layer of security? This is it.

2019-04-24

Pros

No need to share sensitive data with third-parties you are not so sure of.

Cons

Accounts are mated to a country for life. If I created my account in Argentina, I cannot migrate it or register a new one in Mexico.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Florian Mautendorfer

The easy way to send money

2018-12-17

Pros

Its quick to send money to firends and companies and you can be sure it will arrive

Cons

Some more advanced features are hard to find and use. Fees for private transcations are too high to send small ammounts. Some feature never leave certain regions (e.g. Second factor auth)

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Stergios Charmpis

Everyone should have a PayPal account

2019-04-20

I am completely delighted with Paypal and i recommend it.

Pros

You are sure about your payments on online sites, you can get a refund almost in every occasion so it is must-have app everyone should have.

Cons

Nothing really, Paypal is perfect for me.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Lindsey Bond

Easy to use and everyone has it!

2019-03-13

A secure way to handle business financials!

Pros

It is so easy to use and everyone has it! It is also nice to have a trustworthy site when it comes to money.

Cons

To many extra emails at times. I am sure their is a way to unsubscribe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Scot Zolkoske

Simple and Easy to Use

2018-09-25

This app has been perfect for my small business. I offer a wide variety of services and some variations of each. The app allows me to set up the basics and have optional variations of each (such as a photoshoot is the basic service, but there are variations to deliver the photos such as digitally or on a flash drive which will cost more). It is very easy to use and gives me the flexibility to process payments in an office or outside using my cell phone. Would definitely recommend for a small business.

Pros

This app is very easy to use and is quite intuitive. I am able to set it up on a tablet and a phone, so I can use it whether I'm on WiFi in the office or if I'm outdoors and need to use my cell photo data. Either way, I'm covered. It's great to have that flexibility.

Cons

Given its simplicity, I'm not sure you'd want to use it for an intensive retail situation.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Paula Akino

Easy to use

2019-03-05

Pros

Fast and easy way to send money and transfer when needed.

Cons

The fees are pretty hefty. Not sure if the cost out weighs the speed of transactions.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
Megan Feichtinger

PayPal

2019-02-26

I use this service both in my full time design job for payment, as well as for my personal freelancing and fine art business.

Pros

I like that it is a secure and safe place to complete transactions and charge clients. It's fast, and I can use it to purchase things online, or transfer to my bank.

Cons

The fees (business vs. friends and family) can be confusing, and I'm not sure how they work.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more
JJ Solfronk

PayPal

2019-03-12

Pros

- It allows people to easily transfer funds from their account to the desired destination - It allows peace of mind knowing that your money is making it to the desired destination

Cons

- I'm not sure if people ever feel totally secure about transferring money online due to identity theft

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
PayPal Reviews
PayPal
Global eCommerce platform for businesses of all sizes
Read more