SURE! vs PaySimple Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Amy Oswalt

Verified Reviewer

Work with our accounting software?

2015-01-24

PaySimple would be exactly that if we could just figure out how to make it work seamlessly with our accounting software. We were told that it would work with Quickbooks back in August, but now we cannot get an answer about how to do this or when it will be available. If someone could advise us how to make this work with Quickbooks so that we did not have to enter invoices twice, that would make us very happy customers.

Pros

Easy to use

Cons

Not sure how to make it work with our accounting software

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No

Response from PaySimple


Thanks for the review! if you have quickbooks online, just give the customer care team a call at 800.466.0992, option 2, and they can get you enabled! The team can also walk through other ways to use PaySimple to streamline your processes, so definitely ask. Glad that the software is working well for you! Thanks, PaySimple

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Dunia Abu Asia

Verified Reviewer

Great Service!

2015-10-29

I also love how the staff always check in to make sure that if you need anything they are there for help anytime!

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No

Response from PaySimple


Thanks for the review and feedback Dunia! We are glad to hear our team is so helpful and that the price is right. As always, feel free to call if we can be of further assistance: 800.466.0992/

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Run a Business. Have a Life.
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Shelly Perkowski

Verified Reviewer

Great value!

2015-08-24

I am not sure why others are having such difficulty with their service.

Pros

Able to set up monthly auto-debits very easily since this is 99% of what our Chiropractic practice uses.

Cons

Each time you want to take a payment, you also have to have their address (set-up a "profile"). However, this doesn't take an incredibly long time either.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No

Response from PaySimple


Hi Shelly, Thank you for the review and feedback. We're happy to hear recurring payments work well for your business and that you found monthly billing easy to set up. Our customer service team is committed to helping your business thrive, so don't hesitate to call us for any additional help: 800.466.0992.

PaySimple Reviews
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Dillon Sweeten

Verified Reviewer

Horrible Customer Service and a Paperwork Nightmare

2015-05-29

There was no warning, just a shut down, and I am still not sure if I will get any of my customer data to continue pursuing payments.

Pros

Love the interface, it made everything look simple. I had a lot of customers and payments in the system at the time they terminated my service.

Cons

Terrible customer service. Unsure of mobile presence, they seem to have multiple apps for the same thing published. They also do not use their own card processing, but outsource it to a processor, who may or may not be compatible with your business industry. They didn't even try to tell me what was wrong when they terminated our contract.

Source: GetApp
Helpful?   Yes   No

Response from PaySimple


Thanks for your review. You are right, our software integrates with different processors who have different allowances for risk. We might be able to set you up with a more liberal processor to keep using the system, give our team a call at 800.466.0992 option 2 to speak with a rep who can see if there is an alternative or high-risk processor available. Thanks!

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Steven Sheasby

Excellent Service

2015-09-17

They have contacted me a few times to make sure my experience is good and to see if I need help with anything.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from PaySimple


Thanks for sharing your feedback Steven. We are happy to help and glad to hear your experience with PaySimple has been so smooth. We're here to help small and mid-sized businesses like yours thrive and are always here if you need a hand. Thanks again!

PaySimple Reviews
PaySimple
Run a Business. Have a Life.
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