SURE! vs Stripe Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
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Social presence
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Reviews

Katricia Kelly

I love Stripe

2019-01-24

I will continue to use Stripe, they are a little more professional than Squareup and easier to get hold of.

Pros

Friendly customer service, easy to use and very thorough. They are very quick with detecting when something is wrong and they take care of it immediately.

Cons

They could be a little faster with depositing the money into my bank account. I'm sure there is a reason for this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
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Anonymous
(Food & Beverages company, 201-500 employees)

User-Friendly

2018-10-22

Pros

I like that it's user friendly and easy to navigate

Cons

I'm not sure how secure it is--I always am hesitant when doing payments that way

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
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Anonymous
(Law Practice company, 11-50 employees)

Easy to Use

2018-10-09

Pros

Stripe was easy to setup and the rates are competitive for credit cards. Great for small businesses.

Cons

Credit card rejections seem higher than I would like to see. Not sure this can be tailored to improve approvals.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Alli Springett

Setup a recurring subscription app with very little effort

2018-10-18

Pros

Super developer friendly and easy to read API documentation

Cons

The UI can be somewhat confusing at times, not sure what or where some apps/tools are (e.g.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Joseph Kent

Good payment gateway

2018-08-02

Pros

Fairly easy registration and set up. Easy to use. Reasonable fees. Good reports and good dashboard.

Cons

And I m not sure what they don't have a phone number!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Anonymous
(Design company, 11-50 employees)

It integrates with everything I use

2018-11-15

I can keep everything for the business connected just the way I need and coupled with Baremetrics, Stripe is a great asset for a purely digital service!

Pros

If I ever consider a tool to use I check to make sure Stripe is on the list.

Cons

It's very developer oriented which can be a con at times since I'm not quite pro enough to do some of the things I'd like. The GUI is solid but it takes some getting used to when you're checking logs in JSON.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Ida Thomas

Get it now!

2019-04-15

Our overall experience with Stripe has been a seamless integration with ease of use. It's simple to install and simple to use!

Pros

Stripe is an easy platform to embed into your website. It's secure and safe for both the customer and the vendor. With Stripe everything is clear to see - making it simple for everyone to use.

Cons

They are through to make sure that you are the owner of the account and they make sure that you're satisfied if you have a problem that needs to be resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Jane Fox

Stripe is the payment gateway I use for my business with Paywhirl interface

2017-12-20

Pros

Even though I use Paywhirl as my interface with Stripe, I do have to use their software to determine when payments will be transferred to my bank. I have found the interface very easy to use.

Cons

I'm not sure I could have set up a payment gateway from Stripe to my business so I used Paywhirl.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Jesse Jaeger

Stripe is the most dev-friendly payment gateway I've ever worked with

2018-11-02

Pros

Stripe is ridiculously easy to use as a developer, their API calls are very straightforward, and their ability to make sure you don't have a huge PCI compliance ordeal on your own servers is outstanding.

Cons

I don't really have any cons to list about Stripe, it's my go-to payment processor if I've got the choice to make.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Justin Angelson, Digital and AI Solution Expert

Stripe gets you paid fast & has awesome tech

2018-08-17

Stripe straight up lets your business get paid in a modern way in a cost-effective manner. They provide payment processing solutions for credit and debit cards and EFTs, at a fair rate. This has allowed us to not to have to add in the surcharge for our clients when we process payments through Stripe.

Pros

Whatever solution you need Stripe's platform will let you bring their technology to bear to make sure your business gets paid fast and efficiently.

Cons

Regarding the software, I really have no complaints. I suppose a more robust set of reporting features would be useful because as is the reporting is pretty basic. That's really the only complaint I have, if you can even it call it one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Melissa Lunsford

Stripe: A great way to accept payments from your website!

2018-10-31

I am absolutely satisfied with this program. I can easily see the amount of revenue I have collected for any time frame I choose, be it a week, month, or year. There is no extra equipment needed. If someone submits a payment to me in person, I log into Stripe and enter the payment information and I'm done. Yay for Stripe!

Pros

Stripe was very easy to setup and link to my booking calendar. I can easily track who has paid and who I still need to send a bill to. I know exactly when funds will be transferred to my bank.`I can accept almost any type of electronic payment you can think of, even Diner's Club! Who takes that anymore? If someone sends a check, I simply enter the transaction into Stripe as an ACH transfer.

Cons

I'm not sure if that is an issue with Stripe or my bank, though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Shelby Howard

Great way to accept payments on my website.

2018-03-28

Pros

Stripe allows me to accept payments from my small lawn care business customers directly from my website. I am able to email them an invoice and they can pay me directly from the invoice.

Cons

Not really sure if it was on my bank end or not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Angela Kiminas

Great for non-profit world.

2018-09-06

Pros

Allows us to take donations without any fuss or security issues (that I know of lol).

Cons

We were actually kind of forced into using stripe when using other apps/software for raffle donations, but we do have the option of a back-up like PayPal (not sure exactly how that works yet).

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Andrew Zockoll

Highly Recommend

2018-03-21

Pros

One of the reasons that we switched to stripe is their reasonable fees and their newish ACH option. We have so many failed cards happening monthly. We are not going to start offer discounts to people that log in to their bank and start paying via ACH. We are hoping that our customer take the offer as this will make us lots more money as cards expire in the future.

Cons

I am not part of the technical team that is implementing it into our site so I am sure they would have something to complain about like they always do but from an Admin perspective I have no complaints so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Sloane Lamkin

Super Easy to use!

2018-07-10

Pros

We had stripe as our original payment system for our storage, it still works great for doing things more easily than our current software does.

Cons

I can see the email associated with the payment but I'm not always sure who that is and when I search it I get the last payment information instead of the customer information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Berny Pereira

Integrates well with ClickFunnels

2019-03-27

I found it easy to setup, add new products and integrate with ClickFunnels. I also downloaded the app to monitor purchases on my mobile.

Pros

Simple to set up billing for one-time or subscription based purchases.

Cons

Also mot sure what else this software is capable off as I still use PayPal and Payoneer based on Client requirements.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Anonymous
A verified reviewer

Easy initial setup and get's me paid!

2018-05-20

Get's me paid!

Pros

This was a quick setup process and makes it easy to accept payments through Billy App for accounting.

Cons

Searching these things take you to pages filled with codes and talks about how you can code these into your platform. Not sure why it's not just a plugin option or seamless integration!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Kevin Williams

Verified Reviewer

Stripe is Waaaaaay Better than Paypal

2018-09-11

Pros

Stripe is on the rise for sure they are now my go to option whenever I build a clients website or even on my own e-commerce store.

Cons

I would like it if they had a local option like something where you could swipe the card like if you set up a pop up shop or something.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Nick Murray

As good and easy as Paypal without the confusing interfacing

2018-07-30

Pros

The go to gateway for Ecom sites these days. With offsite payment gateways, Paypal has long been a standard, however it's cumbersome and aggressive sales techniques can cause confusion for end users. Having an online store and staying compliant is a lot easier with Stripe

Cons

It now adds an extra confusing step for the end user at checkout so has basically become unusable and I'm sure with be deprecated soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Michael Skoglund

Stripe for small businesses

2019-02-01

Stripe is an alternative to PayPal or Square (or many other processing places). They have typical fees (the 2.9% + 30cents) which I've experienced with most processing places. They integrate nicely with Weebly (which is the website designing platform I use). I haven't really had any negative experiences with them at all.

Pros

I've had good experiences with Stripe. I've used them for a few of my clients' e-commerce solutions. It's easy to set up and integrates nicely with several platforms. The few times I've had an issue I've been able to contact them and have received a timely response.

Cons

I'm not sure of the security implications of this though, so I'd understand if it wasn't feasible or wise to implement that.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Anonymous
(Marketing and Advertising company, myself only employees)

Great alternative to Paypal

2019-03-21

I wanted to see what else was out there beside PayPal and some of my clients don't want to business wit PayPal anymore. Overall, I like stripe and will continue to use them because their customer service blew me away.

Pros

The same rep called me back 4 times to make sure it was the best time for me to talk.

Cons

As someone who has been in the banking industry for 15 years in various operational, corporate and consumer levels, I found their website and product explanations extremely confusing. I had no idea which product I should choose nor any real guiding process when you sign up. They should really segment their site so that freelancers and small business owners are looking a the products that large agencies or enterprise companies would need. I had to call in to find out answers to my simple questions that should be bright as day on the site. Cons: The number products Poor site user-ability Products not explained well or properly online (this is coming from a finance industry person)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more
Bethany Siu

It's Fine

2018-09-25

Pros

We use Stripe to accept online bookings through certain platforms. I appreciate that, once set up, Stripe seems to do most of the work, and integrates with other platforms easily so that it just kind of does its thing without anyone having to pay attention to it. I'm not deeply familiar with all of the features of Stripe, but it seems to do its job well.

Cons

That's fine as long as you have someone who can actually take a little time to understand the software and maybe check on it from time to time to make sure there are no issues with payments, cancellations, refunds, etc.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Stripe Reviews
Stripe
Online payment processing for internet businesses
Read more