Tandem Pricing, Features, Reviews & Comparison of Alternatives

Tandem

Security and compliance solution for financial institutions

4.75/5 (20 reviews)

Tandem overview

What is Tandem?

Tandem is a cloud-based security and compliance solution designed to help small to large financial institutions manage auditing, business continuity planning, risk assessment, social media, and vendors. The platform enables users to create role-based access and custom workflows using built-in programs.

Tandem includes an automated cybersecurity assessment tool that enables users to identify potential risks and evaluate security measures. Tandem’s optional peer analysis functionality allows organizations to anonymously compare results with other financial institutions and download reports for drawing comparisons.

Tandem’s identity theft prevention module allows users to create and implement customizable programs with a broad list of red flags and downloadable reports to help detect and prevent identity theft across the organization.

Tandem helps institutions train their employees to recognize and avoid phishing attacks with an integrated testing tool. It allows users to create custom templates and send automated phishing emails to employees from unfamiliar email addresses. Users can also create landing pages to educate employees, review analytics, and download reports.

Tandem also provides policy creation, internet banking security, and compliance management tools.
www.conetrix.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Tandem screenshot: Tandem by CoNetrix dashboardTandem Cybersecurity Assessment Tool | 2018 CUNA PresentationTandem screenshot: Tandem cybersecurity gap analysis viewTandem screenshot: Tandem audit managementTandem screenshot: Tandem business impact analysisTandem screenshot: Tandem by CoNetrix compliance management Tandem screenshot: Tandem identity theft prevention programTandem screenshot: Tandem risk assessment Tandem screenshot: Tandem phishing analysisTandem screenshot: Tandem policy managementTandem screenshot: Tandem by CoNetrix social media management

Tandem user reviews

Value for money
Features
Ease of use
Customer support
  5.0
  4.4
  4.6
  4.8
Jason Carroll

Excellent customer service, frequent and useful updates, easy to use.

Used daily for 2+ years
Reviewed 2018-06-14
Review Source: Capterra

Helped with policies, procedures, and monitoring. Helped get thru many exams.

Pros
Ease of use is a big factor. The software upgrades have been very useful. And with each upgrade, they issue detailed instructions on how the upgrade works and what steps to implement the upgrade. I also greatly appreciate the webinars. They are very responsive to the users.

Cons
Not really much that I can think of. We use all modules in the software. I have even had examiners brag on the software, which never happens.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jeff Stafford

Tandem is simply the Best of Breed Information Security Risk management software.

Used daily for 2+ years
Reviewed 2018-06-14
Review Source: Capterra

Pros
We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless. Very active user community with most new feature requested implemented for all to utilize. Support is nothing less than EXCEPTIONAL. The rare cases i have needed support, they are always quick to respond, very thorough and quick to resolution. Although i have only been to two KEYS conferences (as of yet), they are very beneficial and always learn new ways to utilize the software. Our CRM's have always been great as well. They check in regularly to make sure all is going good and anything needed. I would recommend CoNetrix to anyone looking for Enterprise class Risk Management platform.

Cons
The only modules that did not fit our needs was the initial Phishing and Training modules. They are well developed products, but we felt they needed some time to mature. We will revisit them again in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Craig Robinson

Software from a bank we acquired

Used weekly for less than 6 months
Reviewed 2017-09-12
Review Source: Capterra

Very little compared to the main software we use. It is cheaper in grand scheme things but not what a large bank would need for Vendor Management.

Pros
The ease of use, and the unlimited amount of entries into the respository that an user can upload into their database. Cost also

Cons
Very limited on reporting as well as not a thorough Risk Analysis dynamic To mean, just an online document holding bin.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Kerry Romine

Tandem has been a great addition to our organization. It keeps us ahead of the regulatory curve.

Used daily for 2+ years
Reviewed 2018-06-14
Review Source: Capterra

Regulatory compliance and vendor management.

Pros
It is constantly updated to incorporate new regulations and to improve the functionality of the program. Any changes to the regulations are reflected in the programming quickly so, as the end-user, you know where they need to be applied. And they listen to the users to improve the program to fit the needs of the "real world". New features are added quarterly to improve the user experience.

Cons
Both good and bad, there is a lot of interplay between the different modules. Since all of the modules are tied together making a change to one may require you to make corrections to several others. This is not always evident until you go into the other modules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lauren D'Italia

Best of the Best!

Used daily for 2+ years
Reviewed 2018-07-03
Review Source: Capterra

Pros
This software is incredible. So is the CoNetrix company. The Tandem suite of products pull from the same data set so Information is shared amongs modules and it is not necessary to re-enter data time and time again. They keep the software aligned with regulations and roll our changes when necessary. Their customer support and responsiveness is second to none. I love working with these products and this company.

Cons
The only thing I would change is to add the ability to put attachments, images or diagrams in some of the fields. Ex: In a policy I may want to have a flowchart...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tandem pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact CoNetrix for pricing details.

Tandem features

Activity Dashboard
Audit Trail
Compliance Management
Customizable Reporting
Reporting & Statistics
Workflow Management

API (333 other apps)
Accounting Integration (183 other apps)
Accounting Management (217 other apps)
Automatic Notifications (188 other apps)
Billing & Invoicing (217 other apps)
Data Import/Export (218 other apps)
Electronic Payments (193 other apps)
Expense Tracking (174 other apps)
Financial Analysis (160 other apps)
Invoice Management (260 other apps)
Invoice Processing (176 other apps)
Multi-Currency (183 other apps)
Real Time Data (168 other apps)
Third Party Integration (257 other apps)

Videos and tutorials

Additional information for Tandem

Key features of Tandem

  • Audit Trails
  • Automated Publishing
  • Automated Review & Approval
  • Best Practices Library
  • Brand Tracking
  • Collaboration
  • Compliance Tracking
  • Corrective Actions (CAPA)
  • Credit Union
  • Customer Engagement
  • ISO Compliance
  • IT Risk Management
  • Knowledge Capture
  • Multi-Account Management
  • Multi-User Collaboration
  • Offboarding
  • Policy Creation Wizard
  • Policy Training
  • Post Scheduling
  • Read & Acknowledge
  • Reporting/Analytics
  • Response Management
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Social Media Monitoring
  • Sourcing Management
  • Vendor Master Data Management
  • Vendor Payment
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