Tandem Software Pricing

Tandem is kept current with changing regs and best practices. The support team is responsive and pays attention to customer suggestions, often integrating them in to future versions. The integration across modules is a big time saver and keeps resulting reports coordinated across the system.

As an early user of the system, there were a few things that would have made initial setup easier. I made suggestions and all were added into future versions.

Very thoughrough coverage of what most regulators are looking for at a reasonable cost. Customer support actually listens to (and implements) suggestions and constructive criticism of the software.

Sometimes it can be difficult to find the exact section of information you are looking for if you don't use it often. That may not be the fault of the software, but of the overlapping nature of different types of data and regulations.

I think the best feature of the tool are the standard templates and checklists that are within the software. These "Best Practices" tools are a huge plus. It is a tremendous "ADD" to the software and creates a very positive relationship knowing that CoNetrix is plugged in and responding to the ever-changing regulatory environment.

My least favorite aspect of the software is the INABILITY to unlink the modules. When using the Business Continuity module, I often run into a few conflicts with the listed vendors that are linked to the Vendor Management module. I understand why they are linked and it is a very good feature. But, I would like the ability to UNLINK the two modules to provide some flexibility in they way the software is deployed within my organization.

The basic functionality of many different risk management needs are addressed and for the price, it cannot be beat and the interoperability between the modules is excellent.

There are some things that could be approved to make it more user-friendly and useful to the banking community.

I like the integration between the modules that provides you with a comprehensive snapshot of what the examiners are concerned about the most.

They desperately need an onboarding component into vendor management platform. Onboarding component would allow you to evaluate various vendors for purchase, and then route for management approval before being added as a "company vendor" to vendor management module.