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TaxCloud vs ICANotes Comparison

Overview

TaxCloud is a Cloud-based sales tax management & compliance service designed for online retailers. We serve over 28,000 merchants!

ICANotes is the most clinically robust behavioral health EHR software for clinicians in both inpatient and inpatient settings.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$9.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$46.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

2.9

(34)

5

4

3

2

1

6

8

5

5

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
37%
would recommend this app

4.2

(85)

5

4

3

2

1

47

18

13

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

The concept is wonderful, your account is easy to understand, the map and sales tax information is great.
Supper easy integration and amazing product compared to other services.
TaxCloud seems to have been improved significantly with a better UI.

Pros

Support staff are very helpful and always available. ICAN Notes is affordable and has been a good investment for my practice.
The support and training that has been provided to our team has been fantastic. The ease of use had made transition for new hires to acclimate and provide quality documentation.
The ease and functionality of the electronic health system is helpful for new employees. Also, the availability to create customized areas that are suited to your company's needs is superb.

Cons

If your account is unfinished (not published) you will still be charged. If you enter your information in, you are unable to delete it.
You'll be charged up to 8% of your revenue for the service in addition to the fees advertised. These details are hidden on a non-secure website at http://dagobah.taxcloud.net.
Very poor to bad experience is all I can say about this software.

Cons

They seemed clueless of how to transfer data. They were unable to transfer records from a group practice without having to recreate the entire record.
I canceled SFAX due to poor customer service and excessive cost, and ongoing failed faxes. Approximately 6-10 in any given day.
The servers often go down, and on multiple occasions data has been lost due to this. The calendar is cumbersome, and SLOW.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features4
  • API
  • Access Control
  • Activity Dashboard
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Database
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Digital Signature
  • Document Storage
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Forms Management
  • HIPAA Compliance
  • Invoice Management
  • Mobile Integration
  • Productivity Reporting
  • Progress Tracking
  • Real Time Reporting
  • Receiving
  • Records Management
  • Reminders
  • SSL Security
  • Sales Tax Management
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • User Management
  • Workflow Management
  • eCommerce Management
  • Total features49
  • API
  • Access Control
  • Activity Dashboard
  • Application Integration
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customer Database
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Digital Signature
  • Document Storage
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Forms Management
  • HIPAA Compliance
  • Invoice Management
  • Mobile Integration
  • Productivity Reporting
  • Progress Tracking
  • Real Time Reporting
  • Receiving
  • Records Management
  • Reminders
  • SSL Security
  • Sales Tax Management
  • Status Reporting
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • User Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations16
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations3
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

TaxCloud vs. ICANotes

See how TaxCloud and ICANotes stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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