TaxJar Features

TaxJar

Sales tax calculation, reporting & filing automation

4.52/5 (69 reviews)

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API
Accounting
Address Validation
Administrative Reporting
Audit Management
Audit Trail
Compliance Management
Data Import/Export
Data Synchronization
Exemption Management
Prioritization
Projections
Real Time Notifications
Reporting & Statistics
Sales Reports
Sales Tax Management
Tax Calculation
Tax Filing
Taxability Verification
Third Party Integrations
Transaction Tracking
User Management
eCommerce Management
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API
Accounting
Address Validation
Administrative Reporting
Audit Management
Audit Trail
Compliance Management
Data Import/Export
Data Synchronization
Exemption Management
Prioritization
Projections
Real Time Notifications
Reporting & Statistics
Sales Reports
Sales Tax Management
Tax Calculation
Tax Filing
Taxability Verification
Third Party Integrations
Transaction Tracking
User Management
eCommerce Management
Visit WebsiteCompare App
API
Accounting
Address Validation
Administrative Reporting
Audit Management
Audit Trail
Compliance Management
Data Import/Export
Data Synchronization
Exemption Management
Prioritization
Projections
Real Time Notifications
Reporting & Statistics
Sales Reports
Sales Tax Management
Tax Calculation
Tax Filing
Taxability Verification
Third Party Integrations
Transaction Tracking
User Management
eCommerce Management
Visit WebsiteCompare App

TaxJar Feature Reviews

25 reviewers had the following to say about TaxJar's features:

Cherri N.

Solves multi-state tax collection issues with clear and easy to understand soltuion.

2019-01-18

Pros

Their solution is easy to use, no real accounting background needed.

Cons

No issues yet. The dashboard is clear and easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carmen R.

Taxjar is very easy to use taxes can be complicated but it is easy with this application

2018-04-07

I like this application because it is easy for our clients to make sales tax payments and to integrate accounting software, it is easy and convenient

Pros

I like this application because it is easy for our clients to make sales tax payments and to integrate accounting software, it is easy and convenient

Cons

It may be more profitable to hire someone to do it for you at that time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Luke W.

Classic bait and switch by sales. Non-existent support. Massive over-payment of sales taxes.

2021-05-21

No communication automated or otherwise when serious issues happen that result in large transactions drafting from your bank accounts. No remorse or support when serious issues happen to recover funds drafted in overpayments.

Pros

Initially what was pitched as a robust flexible API, auto-file service to take the burden of multi-state sales tax nexus off our finance team, and "great support" in the event of integration support needs or post purchase assistance.

Cons

more than you collect and not send any kind of alert or make any kind of contact informing you of this atrocity. 4) When you discover a major issue (like overpayment), they remind you the service is not managed, the onus is on you to check everything, and offer fee based services to refile returns once you've corrected data they used to over remit sales taxes to states with a wait time of *6 to 8* weeks. 5) Poor to nonexistent support (phone support goes to voicemail 99% of the time and callbacks never occur, emails take 3-5 days for responses and often need engineering to answer further questions which take a further number of days or weeks for a response).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Elieser G.

Super Easy to use, and the most important part is the accuracy.

2018-04-11

time, accuracy, projected cash flow of my business

Pros

Time saver, We have full confidence and trust this product, Can have reports that shows how much we pay to each state and we can plan our cash flow based on the calculation in advance.

Cons

MAybe the can be integrated with a accounting software and will be a lot better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daven S.

Excellent product for most online sellers battling with interstate sales tax nexus

2019-12-05

It took some time to get set up because we have back sales we needed to import. But once everything was operational it saved us time each and every month.

Pros

For marketplaces like eEbay and Amazon, sales are imported automatically and you are able to set up auto-file for the states which you have Nexus and need to file.

Cons

If you sell items through an online marketplace which is a qualified "marketplace facilitator" you will currently not be able to upload items in a straightforward way with the basic account. At this point in time, they make you upgrade to the plus version before you have the features to upload items via CSV to have them report as a marketplace facilitator.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sandy G.

TaxJar helps compile sales tax info

2021-02-09

This software serves a very useful purpose of collecting sales tax data from multiple places and compiling it in one place.

Pros

I love the fact that it pulls all the sales tax info from shopping carts and gives a dashboard of sales tax by State.

Cons

The detail reporting doesn't readily give all the info needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael O.

I am so grateful for this service!

2019-01-30

Pros

I love just about everything about Taxjar - the interface takes a little getting used to but they have tutorials for everything; the reports are spot-on and they have APIs for everything that I need for my business.

Cons

I wish the pricing for this feature could be changed based on how may filings you have per month, maybe?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon L.

Tax Jar helps my Amazon business track quarterly sales tax.

2018-06-22

Makes it very easy to stay on top of our state sales tax reports.

Pros

Easy to use. Works with every state.

Cons

I really don't have a negative thing to say about the software. No one likes paying taxes, and TaxJar makes the process painless

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve S.

Great product for collecting and reporting sales tax for any ecommerce site.

2017-12-05

Pros

Ready connections to popular shopping carts, CMS and accounting systems.

Cons

When there are no transactions to report to any nexus state it seems a little bit costly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 1-10 employees)

Invaluable Tool for Amazon Sellers

2019-11-19

It is an invaluable tool that saves many hours and makes it possible to confidently files sales tax reports.

Pros

Amazon's reporting is not really sufficient, but thankfully, TaxJar fills in the blanks.

Cons

If you autofile in a lot of states, the cost can add up quickly. It may not be an issue for bigger sellers, but small sellers may find it difficult to justify the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick L.

TaxJar Makes doing business online very easy with Shopify

2018-09-12

It's simple to install and does work for me that would take a lot of time to complete.

Pros

After setting up the account on their website and configuring it is ready to go.

Cons

It's great, I have no complaints. I am not a chartered accountant so I can't see any detailed extras it doesn't do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Super-simple API integration to add tax handling to a web application

2017-12-13

Easy addition of tax handling to our web application.

Pros

It's a great comfort knowing we don't have to worry about the tax implications of transactions -- we just submit the data to TaxJar and they tell us how much to charge.

Cons

The API does not yet have a way to automate creation of new accounts (if you are building a framework using TaxJar for multiple clients this does add the additional step of having to require the client to create their own account).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Asher J.

Taxjar will save you hours

2021-06-07

TaxJar is a fantastic solution for tracking sales tax.

Pros

It pulls sales data from multiple platforms (in our case, 9 platforms) provides a consolidated report for each state that one can use to file your sales tax return.

Cons

Honestly, I do not have anything bad to say about TaxJar. I feel their filing fee is slightly high, but I'm really nitpicking there....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Goods company, myself only employees)

Take the stress of overload out of your business

2018-09-26

They are always quickly available, friendly, helpful, supportive, and really listen to what your question or issue is. I really appreciate that...great business support and customer service!

Pros

Compiles all of your sales from various platforms for ease of reporting

Cons

It missed one of my products I'm selling, but they are fixing the issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Trevor F.

At our firm we suggest all of our clients use TaxJar for their sales tax.

2018-03-20

Pros

I like how easy TaxJar makes it for our clients to make sales tax payments and that they have interegrations to accounting software like Xero.

Cons

Even though I like that they have made an integration for Xero, I think that the integration could be cleaned up to avoid duplicate transactions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Greg B.

Great customer service and execution

2018-04-11

Pros

They are making calculating sales simple and efficient for my website - whereas this could be a nightmare to do manually and not a good use of my time. Their customer service has been outstanding.

Cons

I've had no issues to date with the software - we launched in August and I have had not had any challenges to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Geri C.

Takes the pain out of paying my salestax

2018-03-14

Worry free tax filing and tracking.

Pros

Saves me time and frees me to do things that will help me grow my business.

Cons

There is no real con for me so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

Nice for State Taxes

2018-12-12

It's great to use Taxjar if you're selling online, makes managing state sales taxes for shipments easy. State sales tax is a huge pain for most businesses just because taxes are so different across states, but Taxjar makes it simple.

Pros

The integration is fast and sends data automatically.

Cons

They could always add more channels, but Taxjar has the big channels covered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley M.

Easy to Understand Reports Make Filing Sales Taxes so much Easier!

2018-10-19

Pros

I have utilized AutoFile services on the 3 largest states to save myself time, and surprisingly I have been able to handle the workload of the remaining states on my own due to the simplicity of the reports provided by TaxJar.

Cons

Occasionally there is a discrepancy in the total amount of tax collected versus the expected taxes due, but I would suspect in my case that it is due to errors in Amazon's tax collecting formulas. I do wish Amazon and TaxJar could work together to get those numbers to match.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris W.

Verified Reviewer

It's become a life-saver for our small business

2018-04-30

Pros

It integrates with our Squarespace website and saves hours of time and confusion to automate the sales tax payments to our state.

Cons

Their SmartCalcs portion of the app seems great, but have yet to figure out how to integrate that with our Squarespace site.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Maggie M.

Super Useful, But Overpriced

2017-06-07

Pros

It helps me stay in compliance, which I was previously struggling to keep up with.

Cons

If I had to do it once a year, I'd do it without TaxJar - but since I have to do it every 30 days, it helps to have the data in one place in spite of the cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brianna R.

Taxjar Review

2021-04-08

Solid service to integrate with if you have tax rate purposes, but be wary they try to get a cut of all your transactions by telling you can't cache tax rates lol yeah right.

Pros

The documentation this company has for developers to pretty straightforward if you get past the tax jargon. The have language different implementation which is really nice.

Cons

Some APIs seem redundant and do not seem to make sense on the difference in my opinion.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

Best accounting software for Amazon Sellers

2021-08-19

Pros

I can connect it to my Amazon store check for all the sales taxes that needs to be submitted. Big time saver

Cons

I think that the customer service and the UI could be improved

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Good product for managing sales tax for SAAS businesses

2021-04-15

If it weren't for the one con described above, I'd say it's a perfect solution for automating sales tax (which is a very complicated issue).

Pros

We switched to TaxJar after using a competitor product that was awful. TaxJar was very responsive/helpful with support and implementation. The software does what it is supposed to for the most part - it automates our sales tax collection and filing processes.

Cons

There is a key component missing with the Stripe integration for SAAS businesses - until this is resolved the software does not work 100% perfectly for SAAS businesses using Stripe for payment processing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joel R.

Removes some of the headache of business taxes

2018-05-17

Pros

Everyone who deals with sales tax, nexus, etc at a business knows it can be a bear to deal with. TaxJar solves that and removes some of that stress and burden.

Cons

It's integrations are getting better but a few more direct integration and it will be perfect for us.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more