Teampay Features

Teampay is super easy to use and has cut our monthly spend by more than 50%. Expense reports are turned in on time, its easy to upload receipts. It directly integrates with our ERP. The cash back on all purchases is amazing. Implementation was easy and the spend management control is beyond anything I have seen.

I wish the expenses wouldn't transfer over to our ERP unless the backup has been uploaded.

Hi Amanda, thank you for the kind words! We are so glad that you're finding Teampay to be super easy to use and that we've been able to help you reduce your monthly spend! We appreciate your support as we continue to grow.

TeamPay is an intuitive software that is quick to get up and running. I'm able to approve and modify purchase orders coming through in moments through the Slack integration. It's simple.

Although it's quick to get up and running, TeamPay is not a long-term solution. Reporting and PO management is unstructured, creating extra work for AP teams. As an example, because nearly all of the system is open text, employees will make multiple vendors, POs that AP has to manually reconcile (ex: TeamPay, Team-Pay, TeamPay.com would all be different vendors).

Hi Jack, thank you for sharing your feedback. Our product team is actively working to optimize much of the functionality you described in your review and would love to speak with you to learn more about your experience and use cases. If this is of interest, please reach out to support@teampay.co. Thanks again for your feedback; we couldn't grow without it!

I love that I get to see all of our credit card spend in real-time through slack notifications. It gives me great visibility into who is spending what and when.

I wish the expense reimbursement module was completely. This is a huge gap in my current processes that I would like to use Teampay to solve. Also, things that need to be paid with a physical card (ex. hotels, taxis, dinner) is somewhat difficult through Teampay.

Hi Brian, thank you for taking the time to share your experience. We're so glad to hear you're enjoying our Slack integration and have greater visibility into spend with Teampay. Regarding reimbursements, we recently announced direct reimbursement syncing with NetSuite, Sage Intacct, and QBO. Your Customer Success Manager would love to help you get that set up if you haven't already. They can also help you work through physical card transactions. Thank you again for your feedback!

The request process and approvals are a breeze. And the TeampayGo cards allow management to approve spend before the card has been charged!

Some of the features were over-sold in the demo, so I walked into features in beta or not yet released that were made to seem as if they were the base product, which caused a bumpier start than I expected. The ACH turnaround is also very slow, so we cannot use that feature yet, even though I has factored that into cost offset.

The Slack integration is a very cool and user friendly way for users to request additional recurring billing software. Customer support team is good and trying to grow the product as they are a small company.

They do not provide credit unlike competitiors Divvy and Brex which really impacts the value. Also our Slack integration broke and it was very difficult to get it back up and running

- Easy to use- Slack Integration for requests/notifications- Accounting Software Integrations- Adjustments/Changes Are Simple To Manage- Workflow features - Approval Processes/Uploading Receipts/Historical Data- Newly Added Reimbursements For Team- Easy to view card status etc

- Setting up large approval workflows can be time consuming- Expensive- Support can sometimes be hit or miss

Hi Gregory, Thank you for sharing your experience! We're so happy to hear that you find Teampay easy to use and that you're taking advantage of a variety of our features. Regarding large approval workflows, our product team is currently working through a solution to that and would love to hear from customers about their experiences. If this is of interest, please reach out to support@teampay.co. Thanks again for taking the time to share your experience and for your support as we continue to grow!

I have found that TeamPay has been a useful tool to help with those smaller purchases that do not require contracts. It makes it easier for employees to purchase without going through PO process.

The export and reporting is not as useful. I find that I must manipulate the data to get it into a useable form.

The easy of routing payment requests to department heads, and the ability to monitor expenses.

Occasionally, there are timing issues between when purchases sync to Teampay, which can be a nuisance during monthly close

Hi Connor, Thanks so much for taking the time to share your experience We're thrilled that Teampay is giving you more visibility into company spend and helping you issue credit cards to employees. In terms of your syncing issues, our product team would love to connect to learn more about your experience. If this is of interest, please reach out to support@teampay.co. Thank you for your support as we continue to grow.

The approval process is quite important, the software was able to fully automate this process via work messaging system. This help reduce the work on the finance team. Auto alert notification for missing document also help to reduce the manual tracking.

User management process was challenging if large users count, and the HRIS system does not support user management.

Hi Esther, thank you for the kind words! We're so glad you're finding our automated approval processes to be so helpful for your team. We appreciate your support as we continue to grow.

The ease of use and dynamic feel of the product makes it more inviting

The casual change to reporting styles without alerting customers

Hi Alexander, Thank you for this review! We're thrilled that you find our product easy to use and inviting. We are always looking for ways to improve the user experience. You can find the latest product updates in our monthly release notes, located in Zendesk. If you have any questions about specific changes to the product, please reach out to support@teampay.co. Thank you again for sharing your experience!

Easy setup of new cards with rules. Makes categorizing spend easy.

Slack app can be a little clunky at times.

Hi Ben, thanks for taking the time to review Teampay! We're so glad you're finding our product easy and intuitive to use. We are always looking for ways to improve our users' experiences, so we would love to connect you with our product team to discuss your experience with our Slack app. If this is of interest, please reach out to support@teampay.co so that we can get you connected. Thanks again for sharing your experience!

I first started using this app as an Office Manager you may be several purchases in one day. I'd spend a full day once a month going back and finding my receipts in my inbox or dig through my wallet. Now, I get my purchases approved and have accountability to load my receipt directly after the purchase. It's such a time saver!

I wish there was a physical card we could use for in-person transactions or places that require a card.

Easy approval routing and integration to the accounting software

The reporting could be better. Expensive compared to similar products

Hi Rachel, Thanks for sharing your experience! We're happy about your positive experience with approval routing and accounting software integration. We appreciate your feedback about our reporting. Our product team is currently actively exploring ways to optimize that functionality. Thank you again for this review.

As an AP Manager, here at The Bouqs Company, this tool has saves us plenty of time and money. Amazing speedy way of giving employees credit cards through an approval process.

The lack of monthly statements makes it a bit difficult to reconcile the account during our month end close.

Friendly user for admin and employees. Workflow for manager approval is easier to fix and to update

We have some synced issues with our AP system Netsuite. Sometimes some transactions didnt sync over.

Confidential virtual cardsApproval audit trailReceipt collectionSync to accounting softwareControl spending

Lack of options/controls for setting up user interface/experienceIntegration with Xero needs improvementInvoice process requires manual input into accounting system after requestRequestors have too much access in the webappBudget setups are visually difficult to readBudget edits often require re-doing the budget to make a change

Streamlined process in approving purchase requests

The only challenge teampay has been for my accounting team is to be able to filter transactions by current status and whether or not transaction has been synced to our accounting system forcing us to continually sort through hundreds of transactions during month-end close. Until reporting features allow us to filter by transaction pending and or whether or not it has been synced, I cannot recommend this product to my colleagues.

Having centralized data and being able to search for things

Controls, makes you log in too much, receipts should be required

The ease of use, and the time I got back from implementing the solution.

I think it has nothing to do with the software, but at time I forge to close unused cards.

I just started using this software. I am still learning about it.

I wish it was a little easier to understand. It is difficult to find sone of the features. I guess it will take some time to get used to it.