TurboTax Pricing, Features, Reviews & Comparison of Alternatives

TurboTax

Tax preparation for federal & state income tax returns

4.72/5 (115 reviews)

TurboTax overview

What is TurboTax?

TurboTax is a tax preparation solution that helps users get their maximum tax refund for federal and state income tax returns. The platform guides users step-by-step to to identify business purchases, and automatically scans bank and credit card transactions. Users can track expenses in real time, track miles automatically, and capture receipts via mobile device.

TurboTax Online includes federal and state e-filing, with over 350 automated tax deductions to help identify every deduction, perfect for independent contractors and small businesses. Users can snap a photo of their W-2 form via mobile phone or tablet, verify their data, and watch as information is securely placed into all the right tax forms.

Basic life questions help users find new tax deductions and credits they may be eligible for, with detailed explanations for any changes in tax refunds, including tips on how to earn the biggest refund possible. Credentialed CPAs and EAs provide users with one-on-one answers to tough tax questions, and guide users by drawing and circling fields on-screen. Personalized reports allow users to understand what impacts their tax refund, including information on ESPPs, stocks, bonds, and other investment income.

The platform also covers rental property income and tax deductions, and helps maximize on business deductions for phone, vehicle, supplies, home office and more. Users receive an email confirmation once the IRS receives their efiled tax return, with alerts for when it lands into the bank account. TurboTax studies IRS and state tax laws on a regular basis, making sure the software is always up to date.
www.intuit.com

Pricing

Starting from
$34.99
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
TurboTax screenshot: View a summary of returns and print, save or preview the year's returnHow TurboTax Online Works - TurboTax Video DemoTurboTax screenshot: Preview 1040 formsTurboTax screenshot: Track expenses in real time and categorize them throughout the yearTurboTax screenshot: Keep every trip logged with  on-the-go mileage trackingTurboTax screenshot: Point, snap, and store receipts and never lose proof of an expenseTurboTax screenshot: The platform also covers rental property income, tax deductions, and moreTurboTax screenshot: TurboTax asks questions in order to help users fill in all the right tax formsTurboTax screenshot: TurboTax helps find every deduction and credit that applies TurboTax screenshot: Jumpstart the refund process by automatically importing W-2 tax formsTurboTax screenshot: TurboTax works like an interview, asking questions that could affect tax situationsNew TurboTax Mobile App - Do Your Taxes Anytime, Anywhere, On the Device You Love - Video Demo

TurboTax reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.6
  4.6
  4.3
Nathaniel Lemke

Great Small Business Tax Option

Used weekly for 2+ years
Reviewed 2019-07-16
Review Source: Capterra

Pros
The software is user friendly and allows the user to get help whenever they need it. Which is important

Cons
The software doesn't have any cons that come to mind.

Response from Intuit


Thanks for making our day with this rave review, Nathaniel! One of our goals when designing this software was to make it as user friendly and easy to use as possible, so we're thrilled that you found that to be the case. No matter where your small business journey takes you, count on QuickBooks to back you each step of the way. By the way, if you're ever looking for tips on how to get the most of the software, our free webinars would be worth checking out in your spare time: https://intuit.me/2rDBlWL

Wishing you continued success!
-Kristian, The QuickBooks Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Virginia Brooks

You Plug it Chugs

Used occasionally for 2+ years
Reviewed 2018-07-26
Review Source: GetApp

Pros
I’ve used TurboTax, electronic tax preparation software, for three consecutive years to file my state and federal taxes. TurboTax provides e-filing taxes services and assistance for those filing as self-employed, small business, military, and retirement tax purposes. TurboTax will make filing less of a hassle; all you have to do is plug, and it will take care of the chugging for you. Overall, I have been pretty pleased with the services but keep in mind it is always good to have a second pair of eyes to examine your taxes before filing. Pros We all know filing taxes can rack up quite a hefty bill, especially when hiring someone to do them for you. TurboTax provides the same services as a real person, for a reasonable cost. One of my favorite perks to using Turbo is that it saves all my previous year’s returns so I can easily access and refer to at any time; you can easily switch between the online platform and the mobile app without having to worry about your data or updates being lost. For those who don’t have a lot of sit-down time you can file on the go, directly from Turbo’s mobile app; which supports both iPhone and Android phone as well as an iPad and Android tablet. For beginners, this application is the step-by-step guide that walks you through the complete filing process from start to finish. If you still find you need assistance there is on-demand support and live-phone support (including CPA or EA assistance that can look over/double check your work before sending your return off) readily available to you 24-hours a day. If you are anything like me… a tax amendment or an extension of some sort is often in the equation; TurboTax contains all the forms you can easily access to complete any of these actions and will let you know exactly where to mail it to. After filing, the IRS should receive your return in as little as 1-2 business days and are generally approved within 1-2 business days as well (deposits and refunds take a bit longer, est. 19 business days).

Cons
Although TurboTax does have a free plan, keep in mind you will still have to pay when e-filing (technically speaking… it’s not exactly free). As an experienced Turbo user for three years now, I have only encountered one experience where Turbo did not catch a mistake; for this reason, I would highly recommend you have one of the CPA/EA’s available to you via TurboTax look over your taxes before filing to help you catch any potential errors. While I have confidence in the applications security of my data and personal information I would not put 100% confidence in the results it provides as automated software can make mistakes too. In the future I hope TurboTax provides documentation on all of the calculations so that it is easier for people to work backwards and find mistakes when needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Works for the vast majority of small businesses

Used occasionally for 2+ years
Reviewed 2020-03-31
Review Source: Capterra

Pros
It handles a huge amount of unique tax situations and does a decent job "growing" with your needs. The way it can automatically import tax forms and w2s is also wonderful. Our house hold has a w2 employee and two self-employed people and it handles all of our revenue, expenses, schedule Ks, schedule 1099s, and more with ease

Cons
If you want to stop and come back it makes you go back over SSOOOOO many things again and again. To ensure an easy filing, have everything ready to go. Sometimes we like to enter in as much as we can and then finish up a few weeks later when all the forms come in (schedule Ks can take a while). To go back in to enter new information, it forces us to answer the same questions again that we've already answered. Annoying, but not a deal-breaker.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Joseph Zuccaro

File your business taxes in an hour

Used occasionally for 2+ years
Reviewed 2020-01-26
Review Source: Capterra

I did not need a CPA; I paid a fraction of what I would have paid a CPA firm

Pros
I couldn't believe how comprehensive yet easy it was to be walked through the process for answering questions and providing data that would calculate my Federal and state taxes.

Cons
It was so thorough that there were a lot of questions that were not relevant to my business so I felt like I was spending too much time on moot things.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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BRANDON MCKENZIE

Gets worse every year that goes by

Used occasionally for 2+ years
Reviewed 2020-03-14
Review Source: Capterra

TurboTax is a one-stop-shop for the two certainties in life, Death and Taxes, because by the time you're halfway through using their product, you'll be sure to want to blow your brains out.

Pros
The only thing I used to like is that it would sync with other free Intuit products like Mint, but the new version is so buggy that even syncing doesn't work

Cons
1. Suprise charges. Anything you do will sneak attack you with an upcharge for a necessary feature when you're halfway through. For example, the business version will charge you about $175 just for the software, then another $60 or so for your state, and if you're in NYC, it'll try to charge you even more for the city. Even their phone support team didn't know if NYC and NY State were necessary concurrently. The free version of the personal version hits you about halfway through with a surprise, "if you want to add a 1099, you have to pay us." 2. Bugs galore. The software logs you out, won't accept your password when you try to log back in, and won't let you reset your password. More wasted time. 3. Phone support is near non-existent, and the few staff members who do man the phones appear to lack information and authority to necessary to provide effective assistance. Also, you have to go through a phone tree where you may as well have to answer three riddles and sacrifice your firstborn to get to a human, and by the time you get that poor bastard on the other end of the line, you're seeing red and using every ounce of willpower not to take out your rage on the poor soul who is no doubt underpaid by a corporation that singlehandedly lobbied (successfully) to ensure that your taxes could not be done for you automatically by states for free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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TurboTax pricing

Starting from
$34.99
Pricing options
Free
View Pricing Plans

Federal Free Edition: $0 Federal, $0 State

Deluxe: $34.99

Premier: $54.99

Self-Employed: $99.99

TurboTax features

Customizable Reporting
Expense Tracking
Reporting & Statistics

API (243 other apps)
Accounting Integration (155 other apps)
Accounting Management (165 other apps)
Activity Dashboard (188 other apps)
Audit Trail (119 other apps)
Automatic Notifications (153 other apps)
Billing & Invoicing (169 other apps)
Compliance Management (162 other apps)
Data Import/Export (155 other apps)
Electronic Payments (148 other apps)
Invoice Management (213 other apps)
Invoice Processing (138 other apps)
Multi-Currency (144 other apps)
Real Time Data (140 other apps)
Real Time Reporting (117 other apps)
Third Party Integration (173 other apps)
Workflow Management (131 other apps)

Videos and tutorials

Additional information for TurboTax

Key features of TurboTax

  • Automatically import W-2 tax forms
  • Self-help tools & support
  • Live, on-screen advice from credentialed CPAs and EAs
  • 350+ tax deductions and credits
  • Mortgage/property tax deductions
  • Turn charitable donations into deductions (ItsDeductible)
  • Personalized reports
  • Stocks, bonds, ESPPs and other investment income
  • Anytime access and protection
  • Automatically import investment income and cost basis
  • Rental property income management
  • Business deductions for vehicle, phone, supplies, and more
  • Business expenses management
  • Expense tracking
  • Tax calculators
  • Documents checklist
  • iOS and Android app
  • Step-by-step guidance
  • Mileage tracking
  • Tax deductions
  • Login and device history
  • Auto email notifications
  • SSL data encryption
  • Data import
  • Expenses categorization
View All Features

Benefits

The platform's ExpenseFinder feature automatically gathers and scans the user's bank and credit card transactions to help identify business purchases.

Users can store all important tax documents on TurboTax's secure servers for around-the-clock access and protection.

With TurboTax's SmartLook feature, users can connect with live, credentialed experts who specialize in self-employment taxes, enabling users to file with confidence.

The solution's CompleteCheck feature runs a comprehensive review of the entire tax return before filing, and walks users through any changes to ensure nothing gets missed.

TurboTax Online offers the convenience of preparing and e-filing tax returns from virtually any connected computer or mobile device.