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Turnkey Lender Logo
Turnkey Lender
4.6
(28)

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Award-Winning Unified Lending Management Software

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(24)

Turnkey Lender Features

Features Summary

Functionality

4.5

/5

28

Total features

157

7 categories

Turnkey Lender features

ACH Payment Processing
API
ATM Management
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation

Common features of Loan Origination software

API
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Audit Trail
Automated Decisioning/Underwriting

Screenshots

Contenders comparison

Functionality

4.5

/5

28

Price starts from

ic-pricetag

No pricing info

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Total Features

157

Unique features

  • In-House Collections

  • Auto-Dialer

  • Invoice Management

  • Template Management

Functionality

4.8

/5

244

Price starts from

595

Per month

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Total Features

78

Features in Common

74

Unique features

  • Access Controls/Permissions

  • Email Marketing

  • Commercial Mortgages

  • Residential Mortgages

Functionality

4.7

/5

176

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

31

Features in Common

28

Unique features

  • Contract/License Management

  • Residential Mortgages

  • File Sharing

Common Turnkey Lender comparisons

Reviewers who mentioned features said:

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Bryan T.

Financial Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Improved Workflows and Decreased Manual Processes

Reviewed a year ago

Prior to using Turnkey Lender, we managed our loan program through Google Forms and spreadsheets. Our processes were quite manual and our growing business needs could not catch up with this. We needed a way to automate some workflows, consolidate all data into one system, and have a one-stop-shop where we can manage the program effectively. Turnkey Lender has proved to be a good solution to that problem. As with other software and products, our initial launch did not come without any issues but the Turnkey team was quick to help out and provide timely resolution. After two months of using the platform, I must say that things are quite easier now for me and my team, and using Turnkey Lender was a welcome update from having to do things manually.

Pros

Turnkey Lender allowed us to improve our processes and workflows after having to manage our loan program manually for months. They were able to capture all the basic things and features we needed to get some automation started, and we are able to request further customization as needed. It was easy to use and, if we needed assistance, support was immediately available. Our project manager was also very helpful and we have continued to have a good relationship.

Cons

The price for automation and organization is not cheap. And this holds true for Turnkey Lender. Their existing platform already offers a wide range of functionality, but further improvements to the product may come at a steeper price. Additionally, the platform can sometimes be a bit slow which can affect one's productivity and efficiency. Getting any custom changes in the application form out of the system via standard reporting requires additional development.

CO
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Christer O.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I do not recommend

Reviewed 3 years ago

The worst system/platform I have ever worked with. Even if we stated everything in the original documents, they still managed to take 1,5 years to get things starting, and when they started it all went down every day. All things have two sides, but in this matter, I will blame everything over on Turnkey. They have cost us so much money and we have had problems from day one. Nothing has worked, we...

Pros

There was NO pros with this software at all

Cons

Slow system, not flexible, server crashed, no understanding

JM
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Janielle M.

Financial Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time saving automation

Reviewed 3 years ago

Overall the functionality has been a big positive. The initial set up fees were a bit steep but the ongoing rate is comparable.

Pros

I like the automation, it saves a lot of time moving the loan from origination to servicing and prepopulating the necessary documents. I also like that it has a customer portal where customers can see their balance, update payment methods, and upload documents to us, like proof of insurance. There are a lot of automated emails that help customers stay on top of getting us the required documents, which saves time.

Cons

Some of the set up was awkward. In one area it would have you use one code and then on the help page it would be a different code for the same item. The help team set up some of my codes because I didn't know which one I was supposed to be using.

MB
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Megan B.

Medical Practice, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Turnkey has all the options!

Reviewed 10 months ago

I recommend to not take short cuts with initial onboarding and training of the software. We've had a bit of a rocky start, but likely due to admin and employee transitions on our end. Difficult to get help from the service desk. But I found it helpful to make the ticket and then also reach out to other contacts within the company. It's generally user friendly for someone with little-to-no background...

Pros

After a bit of research for lending software - Turnkey Lender was the one for us because it starts with Origination of loans and takes you through the Underwriting/Servicing/Collection. It has all our desired features. Collateral/

Cons

Integration has been a little rocky. The Customer Support has been difficult to work with, specifically to get the attentive help and solutions we have requested. But onboarding team has been eased that challenge. We have looked into switching companies since starting with Turnkey because of its lack of customer support, but ultimately couldn't find an alternative that fiscally made sense. This issue was resolved with onboarding training.

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Tarek R.

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent experience since project inception with super-fast responses every step of the way.

Reviewed 5 years ago

Cost effective software, good support and ease of transaction for users.

Pros

Its very simple to use and very easy to follow the screen prompts. In our case, we are offering investors the possibilty to invest in consumer loans in Africa. The system splits the users into 3 user categories and does not confuse each user with tons of functionality which in the end confuses them and does not necessarily add much . We wanted a simple and straight forward system and that is what...

Cons

The software does not have a lot of reporting functionality or at least does not come with it as a menu item but must be paid for additionally. That was our only issue which we will address with asking for that as an extra. However given the overall cost effectiveness of the product, this is more than compensated.

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Nelson N.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great fully automated loan management system

Reviewed a year ago

Great experience implementing the system and excellent experience with support.

Pros

The automation is great. From notifications to contracts being able to be emailed to customers. All can be done online without any problems.

Cons

Decision levels could be object driven. Authorizations have been implemented lately to address this, but a little bit more automation and customization on this area would be great.

TP
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Thomas P.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very User Friendly Software to Grow Your Business

Reviewed 3 years ago

Software Capability wise is unquestionably great but for any new potential customer who are interested in this solution, these would be my advise to you. 1) Trial the software as much as you can in order to understand how the entire system works. Best is if you form a team dedicated in testing the software and all the nitty gritty details, documenting how the behaviors works. If you are not sure about...

Pros

When you trial the software, you can know that they know their stuffs well. If your current solution can only gives you a 10 million portfolio monthly max and you would like to grow it to 100 million portfolio and above, this is the one that can give you the power to achieve it 1) Ease of Use. From Customer's Origination status to Bad Debt Status, the borrower will move into the relevant status automatically 2)...

Cons

1) Stock version is mostly based on US requirements. For organizations not based in US which would like to use it, some customization will be needed in order to meet their needs. I would hope for more regional requirements will be appearing in the solutions 2) Many Processes are automated. Not exactly a con but more like a mental preparation for Organization that wants to grow from 10 million to 100...

cb
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cesar b.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A fairly simple but powerful software in finance

Reviewed 5 years ago

practicality, effectiveness and performance to administer loans in a faster and more versatile fashion

Pros

It is a very versatile tool, easy and practical to use, our clients have inclined to make it a fundamental part in their administrative environment in view of the fact that the flow processes of origin, loan and payment can be monitored in a well-disaggregated manner. its relation of cost by investment is quite low compared to other applications since it does not generate large impacts of application...

Cons

It only needs an improvement to be able to carry out credit lines online, which would make the client-supplier personal time and interaction more manageable.

RI
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Rama I.

Financial Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best of Breed

Reviewed a year ago

I have had the absolutely Pleasure dealing with both the Technical ( Project Management ) and Account Management Teams. They have the highest standard of customer service, communication level, availability and the understanding of our product. When faced into challenges, they were able to help stimulating ideas and together with them we were able to achieve what we required in the first place

Pros

The Ease of use, Customizations that we can achieve with the help of the TKL's Project Management and Accounts team and Suitability to our Business Requirements

Cons

the ability to change the logo at the bottom of the redirected Browser. But this isnt a show stopper as we can still provide our company logo at the top and customize that page

CR
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Clarke R.

Financial Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product and helpful friendly support

Reviewed 5 years ago

Very fast time to market and established a market leading business very quickly thanks to Turnkey Lender.

Pros

Turnkey Lender is extremely flexible and you can launch new credit products very quickly and easily. You have the ability to credit very detailed credit products that are you can really fine tune to target particular borrowers.

Cons

The reporting can get messy if you do any live testing and you can't remove the entries due to very strict audit controls. I know it's not really a con, more a feature.

EC
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Enoc C.

Financial Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Invaluable Tool for any Loan Business

Reviewed 6 months ago

Turnkey Lender has enabled us to save time managing our loan portfolio so we could focus on scaling our business. The experience migrating from our previous software was easy. The support we have had from Turnkey's team to facilitate our transition and answer any questions has been incredible.

Pros

How easy it is to automate processes and the consistently great support from Turnkey Lender when you have questions or issues.

Cons

We had no cons to note since any issues that come up are quickly resolved by Turnkey's team

RF
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Robert F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Thanks Turnkey Lender for improvement of my workflow.

Reviewed 9 years ago

Thanks Turnkey Lender for helping to improve the automation of my workflows. For me, as the owner of a start-up lending company, it was a little unusual to use this type of product for my business. But, as they say, "Time is money!" And, time is of the utmost importance in this business. That's why it is important for me to use a solution like Turnkey Lender. It greatly increased my number of customers and turnover as well. All this, and it decreased the processing times for each new application. It certainly works as advertised!

Pros

No pros were added to this review

Cons

No cons were added to this review