Vertex Cloud vs TaxACT Comparison

Overview

Vertex Cloud Indirect Tax integrates with an ERP, billing system, or e-commerce platform to deliver accurate tax determination...

TaxACT specializes in tax preparation software and Web-based services. The flagship product, TaxACT, provides its users the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(14)

5

4

3

2

1

6

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(21)

5

4

3

2

1

16

3

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Vertex Cloud has a very easy to use and comprehensive user interface, a robust product mapping capability, and the ability to user test within the interface.
Wonderful customer support for helping me to get through how to use this software.
Vertex Cloud granted the ability to automate the tax function with a graphic user interface that is both comprehensive and easy to learn.

Pros

Does a good job of walking through each step and helping users understand what is required or relevant to them.
Overall, I had a good experience with tax Act, and I was able to successfully file my taxes.
I love the ease of use of Tax Act business, and the way it intuitively helps tax prepares with the whole income tax prep process.

Cons

The only thing that we don't like is being charged a minimum fee if we do not use the software in any given month.
Heavy users of this application will find this very frustrating.
Customer service is all by e-mail and it's poor.

Cons

The lack of a W-2 import is disappointing. Being able to upload your income information saves time and prevents errors from manual entry.
Some things are listed only by their "technical title" and I would have to figure out which is which myself. Minor inconvenience for those not familiar with tax forms.
Had problem electronically submitting to IRS. In fact, the TaxAct indicated that it was submitted, but later I got the request from IRS to submit it by paper.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features1
  • Auditing
  • Receiving
  • Sales Tax Management
  • Total features2
  • Auditing
  • Receiving
  • Sales Tax Management

Integrations

  • Total integrations4
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Vertex Cloud vs. TaxACT

See how Vertex Cloud and TaxACT stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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