Most popular features of all Finance & Accounting apps
25 reviewers had the following to say about Utilitybilling's features:
We decided to adapt Quickbooks to our accounting needs, and we needed a utility billing software package that would interface with Quickbooks.
Terri explained a couple of options and helped walk me through the process of exporting information from Water Works.
I would definately recommend this company and their products to any company. We have approximately 2500 customers in six different locations (companies) and we have never had any major issues with the service, software, or programming.
I had never used a billing system before coming to TCRSD and John Brown and Terri Lawrence could not have been nicer and more helpful in helping learn the system.
I have had instances when the customer status is inactive and I'll go back and find a credit balance on the account of this penalty.
Penalty issue has been fixed, and are no longer removed from final bills. If the penalty was on the bill at the time of the final calculation, it remains there.
I like working overall with this software it's user friendly, reports are fast and easy, and working with great friendly people to help when we need help.
There are several safety screens included in the program to help with making sure that payments and reading are correct.
WaterWorks allows our City to seamlessly bill our patrons monthly, and typically if there is a problem with the billing it is on our side, and not based on the product.
LMS Waterworks is an awesome software to use for your utility billing. The customer service is phenomenal, Terri and John are very knowledgeable they will help you in any way, taking all the time needed for YOU to understand everything and every question you have will be answered.
LOVE it, LOVE It, LOVE it
Love this program. I know if I can't remember or can't figure something out my trusted buddy (Terry) can. She is a phone call away & is always so nice - no matter how many times a day I may call her.
Wish their could be another way of dealing with accounts other than adjustments
This is a great software program we have used it since 2006 It is very user friendly and Terri and John are always there if you have a problem I would highly recommend this program to any utility that is looking to improve their billing software
I knew nothing about billing for a rural water system and chose this software because of good reviews.
Since this is my first time working as city clerk, this is the only software that i am somewhat familiar with, it appears to be great.