Utilitybilling Features List

Utilitybilling Reviews

Utilitybilling

Utility billing platform for service providers

4.83/5 (72 reviews)
21

Utilitybilling Feature Summary

  • Account management
  • Customer management
  • Meter management
  • Metered billing
  • Rate management
  • Non-metered billing
  • Penalty / cut-off processing
  • Alerts / notifications
  • Service call management
  • Move in / move out
  • Reports
  • Bill run wizard
  • Rate plans
  • Customizable templates
  • Import data
  • Group manager
  • Reminders
  • User manager
  • Bill run cycles
  • Prepaid tokens
  • Workflow management
  • Bulk invoice generation
  • Customer portal
  • Recurring charges
  • Prepaid meters
  • Payments
  • One-off charges
  • SMTP Set-up
  • History tracking
  • CRM
  • Email integration

Finance & Accounting Feature Comparison

Most popular features of all Finance & Accounting apps

API (162 other apps)
Accounting Integration (96 other apps)
Accounting Management (95 other apps)
Activity Dashboard (105 other apps)
Auditing (79 other apps)
Automatic Notifications (98 other apps)
Automatic Reminders (71 other apps)
Billing & Invoicing (106 other apps)
Customizable Reporting (78 other apps)
Data Import/Export (81 other apps)
Electronic Payments (91 other apps)
Expense Tracking (101 other apps)
Invoice Management (153 other apps)
Invoice Processing (93 other apps)
Multi-Currency (86 other apps)
Real Time Data (83 other apps)
Receiving (87 other apps)
Recurring Billing (74 other apps)
Reporting & Statistics (90 other apps)
Third Party Integration (88 other apps)

Utilitybilling Feature Reviews

25 reviewers had the following to say about Utilitybilling's features:

Michael Wright

Waterworks software is significantly more user friendly than our pervious utility billing software

2015-03-23

We decided to adapt Quickbooks to our accounting needs, and we needed a utility billing software package that would interface with Quickbooks.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Joyner

Recommendation by Terri to export infomation into speadsheet and customize saved me alot of work!

2015-03-30

Terri explained a couple of options and helped walk me through the process of exporting information from Water Works.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth Hudson

Fantastic prgram

2011-08-25

I would definately recommend this company and their products to any company. We have approximately 2500 customers in six different locations (companies) and we have never had any major issues with the service, software, or programming.

Pros

I had never used a billing system before coming to TCRSD and John Brown and Terri Lawrence could not have been nicer and more helpful in helping learn the system.

Cons

I have had instances when the customer status is inactive and I'll go back and find a credit balance on the account of this penalty.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from LMS


Penalty issue has been fixed, and are no longer removed from final bills. If the penalty was on the bill at the time of the final calculation, it remains there.

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Stephen DeHart

WaterWorks

2013-10-16

I used the program in billing for the Village for close to seven years.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sharon Layne

Excellent Water Billing Program

2013-10-16

By the way, email notifications are always sent out if there is an upgrade.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
odelia tijerina

great software

2015-03-30

I like working overall with this software it's user friendly, reports are fast and easy, and working with great friendly people to help when we need help.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Andy Anderson

Great Product Great Service

2015-03-21

We use WaterWorks for billing our regional Public Water Authority customers.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lanee' Carlile

Couldn't ask for a better program.

2014-07-23

There are several safety screens included in the program to help with making sure that payments and reading are correct.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cheryl Freeman

This software is awesome.

2015-04-08

I like that there are so many reports with this product.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
JoAnne Christian

Awesome Customer Service

2015-04-01

WaterWorks allows our City to seamlessly bill our patrons monthly, and typically if there is a problem with the billing it is on our side, and not based on the product.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brenda Owens

LMS WaterWorks

2013-10-18

LMS Waterworks is an awesome software to use for your utility billing. The customer service is phenomenal, Terri and John are very knowledgeable they will help you in any way, taking all the time needed for YOU to understand everything and every question you have will be answered.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Becky & Sissy Watergirls

My Experience

2011-08-25

LOVE it, LOVE It, LOVE it

Pros

Love this program. I know if I can't remember or can't figure something out my trusted buddy (Terry) can. She is a phone call away & is always so nice - no matter how many times a day I may call her.

Cons

Wish their could be another way of dealing with accounts other than adjustments

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Noni Bonney

WATER WORKS SOFTWARE

2013-10-23

This is a great software program we have used it since 2006 It is very user friendly and Terri and John are always there if you have a problem I would highly recommend this program to any utility that is looking to improve their billing software

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Tate

Review of waterworks software and customer support

2014-07-17

The waterworks software integrates well with the Meterphone software offered by LMS.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Vonda Galles

I am new to billing utilities and I am so glad I chose WaterWorks.

2015-03-23

I knew nothing about billing for a rural water system and chose this software because of good reviews.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sheila Chaney

Waterworks review

2010-08-26

Since this is my first time working as city clerk, this is the only software that i am somewhat familiar with, it appears to be great.

Pros

easy access

Cons

not for sure how to bring things over into excel

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Karen Edgmon

Mt. Sherman

2011-08-29

Highly recommend

Pros

Good company, good customer support.

Cons

I do not have any cons, Software is easy to understand

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cindy Morris

WaterWorks

2013-10-28

John and Terrie are very helpful any time you call them.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Candice Rogers

Artesia Rural Water

2013-10-16

A very friendly easy but accurate program.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Watkins

Captera review

2014-02-10

love your software. everything is easy to work, and easy to find, and understand.

Source: Capterra
Helpful?   Yes   No
Read more
Melissa Birchfield

Best software EVER!

2015-03-31

Very easy to use!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Wendy Heywood

Great Program

2014-07-17

The program is very easy to navigate.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Candy Smith

This is a great product.

2015-03-30

It is easy to use and the customer service is great

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Debbie Schweighauser

Transfer from my old dos program was made easy with waterworks

2015-03-31

The customer service is great , and the program is easy to use.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Betty Bly

WaterWorks

2013-10-17

Easy to set up and use.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more