Wave vs Gusto Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
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Reviews

Lawrence Druga

Great when it works, terrible when you need help

2019-01-05

Pros

We've been using Wave for about a year now for invoicing customers. Their payments system is simple, looks great, and allows both credit card and ACH payments, as well as manually recording check or cash payments. It was reliable.

Cons

Now, after still no response, we decided to use Gusto. We had to print and hand deliver checks to each employee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Wave Reviews
Wave
All-in-one accounting, invoicing, payroll, payments & receipt management
Read more
John Pinkerton

Beautiful Easy To Use Payroll

2018-04-23

I've used ADP, Wave, and a local company to do payroll.

Pros

SO EASY! SO SMART! SO FRIENDLY! Handles all the Tax Man stuff making my life less hectic and easier to manage.

Cons

If I had to pick at it and make a con it'd be the lack of an app to make approving payroll even faster. Their mobile site works well enough that it isn't a huge deal, but I bet a mobile app would be able to streamline it even further, caching some assets, making it feel faster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Gusto Reviews
Gusto
Gusto makes payroll, benefits, and HR refreshingly easy.
Read more
Misty Russell

Reasonable product for reasonable price

2019-03-19

Helpful customer services

Pros

Easy to add employees and contractors Services workers comp Reminder email for payroll Scalable, pay according to number for people paid that month. Not a 0-10 etc set plan Add SIMPLE IRA accounts Does expedited payroll

Cons

Doesn't integrate with all accounting software (Wave) Uses a different company to handle workers comp payments No way to add payroll due date to calendar When payroll hits my bank account it does not add descriptions specifying salary/wages and various taxes to distinguish payments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Gusto Reviews
Gusto
Gusto makes payroll, benefits, and HR refreshingly easy.
Read more
Erica Wiley

Verified Reviewer

Most Simple, Cost Effective Payroll System Available

2015-05-18

We trialed Wave Payroll which was an improvement but still not as streamlined as we were looking for and the payroll functions were a bit clunky.

Pros

Simple interface with easy functionality

Cons

Missing total payroll cost before processing.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Gusto Reviews
Gusto
Gusto makes payroll, benefits, and HR refreshingly easy.
Read more