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ACE vs Cadence Comparison

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Overview

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

Cadence is a cloud-based communications software designed to help educational institutions interact with students and alumni...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$975.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

84

37

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.8

(47)

5

4

3

2

1

40

6

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Friendly from day one and always available. Great software which does everything you need and more at a great price.
Furthermore, it's the finest system of any agency that I had to audit for the bank. The automation capacity is amazing.
Reliable product, great selling point with prospects, keeps current clients happy and makes them self sufficient. Would recommend to others in the business.

Pros

My overall experience has been very positive with cadence. Their customer service is fantastic and they want to make sure you are getting the best out of the product that you can.
Using Cadence has really been transformative for us as a program. Our ability to help students is so much greater now that we have this enhanced ability to connect with them.
Overall, I have loved being a partner with cadence. Their customer service is fantastic and has genuinely made an incredible impact on communicating with our students.

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.
Finally a product that is straight forward and user friendly. No hassle, no down time, no worries.
He never makes me feel like an idiot when I make a mistake.

Cons

The one downside that we have experienced would be that we are unable to send video messages.
It does restrict the number of students that we can bring in.
I think the way the software is organized is extremely confusing.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features24
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Analytics
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Check Processing
  • Client Portal
  • Collections Management
  • Communication Management
  • Communications Diagnostics
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Processing
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • ERP Integration
  • Electronic Payments
  • Engagement Analytics
  • Full Text Search
  • Invoice Processing
  • Mobile Alerts
  • Mobile Integration
  • Multi-Campaign
  • Partial Payments
  • Permission Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Scheduling
  • Search Functionality
  • Template Management
  • Text Editing
  • Third Party Integration
  • Total features37
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Analytics
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Check Processing
  • Client Portal
  • Collections Management
  • Communication Management
  • Communications Diagnostics
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Processing
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • ERP Integration
  • Electronic Payments
  • Engagement Analytics
  • Full Text Search
  • Invoice Processing
  • Mobile Alerts
  • Mobile Integration
  • Multi-Campaign
  • Partial Payments
  • Permission Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • SMS Integration
  • Scheduling
  • Search Functionality
  • Template Management
  • Text Editing
  • Third Party Integration

Integrations

  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations4
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ACE vs. Cadence

See how ACE and Cadence stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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