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ACE vs Chaser Comparison

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Overview

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

Market-leading accounts receivable automation software and credit control services. Chaser users: - Get invoices paid 16+...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

975

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

40

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

89

38

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.9

5

4

3

2

1

41

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have been in the industry for 30+ years and am impressed with the simplicity of this product. With a few keystrokes and a click of a button, payment is secured and an account resolved.

JH

Joe H.

We have been very happy with this company and the services provided. They have great customer service, and it is simple to use.

HK

Heidi K.

Secure, stable, feature rich collection software with excellent support and reasonable pricing.

DM

David M.

Pros

Very happy from the start. Helpful onboarding team, easy to implement and very happy with the results, reducing our debtor days from 60 to approx 24 in a matter of months.

RK

Ravi K.

Fantastic programme with great customer support. The team at Chaser are always ready to listen to suggestions or improvements too.

KE

Kerri E.

Overall the system is super easy to use and allows me to save over 15 hours of manual chasing a week.

RV

Rossana V.

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.

SM

Sandy M.

Lack of examples that you can learn from and training on their analytics reporting tool.

Matt K.

For instance, build a query the wrong way hooking multiple tables together can be a guessing game at times because the query will timeout or break.

Matt K.

Cons

Clients may email the 'chaser' email about non chase related queries, which can be frustrating at times.

SR

Simon R.

Many folks on my team are familiar with that process and it is a pain to re-train them, but that is not a huge problem.

AR

Anonymous Reviewer

The only downside is clients email me to respond and the email address is the chaser one which confuses them.

DW

Debbie W.

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features27
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Notices
  • Automated Scheduling
  • Bank Reconciliation
  • Billing & Invoicing
  • Borrower Management
  • Business Process Automation
  • Callback Scheduling
  • Cash Flow Management
  • Cash Management
  • Client Management
  • Collection Agencies
  • Collections Management
  • Commission Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Reporting
  • Customer Statements
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Financial Management
  • Historical Reporting
  • In-House Collections
  • Invoice Management
  • Multi-Currency
  • Online Payments
  • Partial Payments
  • Payment Plans
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receivables Ledger
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Template Management
  • Third Party Integrations
  • Transaction Management
  • User Management
  • Total features37
  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Notices
  • Automated Scheduling
  • Bank Reconciliation
  • Billing & Invoicing
  • Borrower Management
  • Business Process Automation
  • Callback Scheduling
  • Cash Flow Management
  • Cash Management
  • Client Management
  • Collection Agencies
  • Collections Management
  • Commission Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Reporting
  • Customer Statements
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Financial Management
  • Historical Reporting
  • In-House Collections
  • Invoice Management
  • Multi-Currency
  • Online Payments
  • Partial Payments
  • Payment Plans
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receivables Ledger
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Template Management
  • Third Party Integrations
  • Transaction Management
  • User Management

Integrations

  • Total integrations1
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations12
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier