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ACE vs Employment Hero Comparison

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Overview

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning, recognition...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$975.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
A$6.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

84

37

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

93

30

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Friendly from day one and always available. Great software which does everything you need and more at a great price.
Furthermore, it's the finest system of any agency that I had to audit for the bank. The automation capacity is amazing.
Reliable product, great selling point with prospects, keeps current clients happy and makes them self sufficient. Would recommend to others in the business.

Pros

The phone app is good and will become even better. Benefits secured by Employment Hero are great and will be rolled out through several different programs in our business.
Easy to use, staff can have app on their phone which is brilliant. Great technical support service upon implementation, prompt responses and very helpful.
Hero shop gives us as small employers the same advantage as big business we can entice top employees to stay because they have the same benefits and discounts from the platform.

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.
Finally a product that is straight forward and user friendly. No hassle, no down time, no worries.
He never makes me feel like an idiot when I make a mistake.

Cons

There is no proper instructions on how to use it so there is no way you will be able to figure it out. Half the instructions they do have are wrong or outdated.
This has cost our company hugely in money and time to trouble shoot the constant issues and glitches, it would have been far easier and cheaper to do it manually.
Integration with payroll is still a little clunky - Admin/owner have duplicate file, ended employees show as errors. Payslips do not show annual leave balances.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features24
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Benefits Management
  • Certification Management
  • Certification Tracking
  • Check Processing
  • Client Portal
  • Collections Management
  • Compensation Management
  • Compliance Management
  • Contract Drafting
  • Contract Management
  • Credit Card Processing
  • Customizable Reporting
  • Data Import/Export
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature Capture
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Goal Setting / Tracking
  • Incident Management
  • Invoice Processing
  • Knowledge Base Management
  • Leave Tracking
  • Mobile Integration
  • Office Directory
  • Organizational Charting
  • Partial Payments
  • Payroll Integration
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Permission Management
  • Policy Management
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recruitment Management
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Secure Data Storage
  • Self Service Portal
  • Sick Leave Tracking
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Time Off Requests
  • Timesheets
  • Training Management
  • Travel Management
  • Vacation Tracking
  • Workflow Management
  • Total features65
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Benefits Management
  • Certification Management
  • Certification Tracking
  • Check Processing
  • Client Portal
  • Collections Management
  • Compensation Management
  • Compliance Management
  • Contract Drafting
  • Contract Management
  • Credit Card Processing
  • Customizable Reporting
  • Data Import/Export
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature Capture
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Goal Setting / Tracking
  • Incident Management
  • Invoice Processing
  • Knowledge Base Management
  • Leave Tracking
  • Mobile Integration
  • Office Directory
  • Organizational Charting
  • Partial Payments
  • Payroll Integration
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Permission Management
  • Policy Management
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recruitment Management
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Secure Data Storage
  • Self Service Portal
  • Sick Leave Tracking
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Time Off Requests
  • Timesheets
  • Training Management
  • Travel Management
  • Vacation Tracking
  • Workflow Management

Integrations

  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations8
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ACE vs. Employment Hero

See how ACE and Employment Hero stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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