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ACE vs Horizon Software Comparison

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Overview

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

Horizon is a web-based, customizable home inspection solution with tools for reporting, scheduling, marketing, field data collection, and more

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$975.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$79.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

84

37

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.8

(55)

5

4

3

2

1

46

8

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Friendly from day one and always available. Great software which does everything you need and more at a great price.
Furthermore, it's the finest system of any agency that I had to audit for the bank. The automation capacity is amazing.
Reliable product, great selling point with prospects, keeps current clients happy and makes them self sufficient. Would recommend to others in the business.

Pros

Horizon has been great to work with and the support team is a great help whenever you need him.
Its easy to set up and start using. Very impressed with the ability to customize using my logos.
The customer service is excellent - an important feature for a one-man operation such as mine.

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.
Finally a product that is straight forward and user friendly. No hassle, no down time, no worries.
He never makes me feel like an idiot when I make a mistake.

Cons

The inability to format text (bold, italic, colour, etc.) is frustrating at times and terrible page breaks which make some reports look a bit odd.
Blank spaces on report between sections looks unprofessional. Glichy host possibly causes application to freeze on occasion.
Reports were much too long and it scared off agents. Also instead of integrated a form required by Texas, it tacked it to the end, making the report even longer.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features24
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Archiving & Retention
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Calendar Management
  • Campaign Planning
  • Campaign Scheduling
  • Check Processing
  • Client Portal
  • Collections Management
  • Contact Database
  • Contract Management
  • Credit Card Processing
  • Custom Forms
  • Custom Landing Pages
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Estimating
  • Geographic Maps
  • Inspection Management
  • Interactive Content
  • Invoice Processing
  • Job Scheduling
  • Multi-Channel Marketing
  • Online Booking Integration
  • Partial Payments
  • Permission Management
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Search Functionality
  • Self Service Portal
  • Summary Reports
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Work Order Management
  • Total features33
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Archiving & Retention
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Calendar Management
  • Campaign Planning
  • Campaign Scheduling
  • Check Processing
  • Client Portal
  • Collections Management
  • Contact Database
  • Contract Management
  • Credit Card Processing
  • Custom Forms
  • Custom Landing Pages
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Estimating
  • Geographic Maps
  • Inspection Management
  • Interactive Content
  • Invoice Processing
  • Job Scheduling
  • Multi-Channel Marketing
  • Online Booking Integration
  • Partial Payments
  • Permission Management
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Search Functionality
  • Self Service Portal
  • Summary Reports
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Work Order Management

Integrations

  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ACE vs. Horizon Software

See how ACE and Horizon Software stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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