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ACE vs intelliHR Comparison

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Overview

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

A people management platform with HRIS, performance management and employee engagement built-in. Seamlessly onboard, run...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

975

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

3.90

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

89

38

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.9

5

4

3

2

1

25

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have been in the industry for 30+ years and am impressed with the simplicity of this product. With a few keystrokes and a click of a button, payment is secured and an account resolved.
We have been very happy with this company and the services provided. They have great customer service, and it is simple to use.
Secure, stable, feature rich collection software with excellent support and reasonable pricing.

Pros

Overall Experience with IntelliHR has been great, super easy to use as a beginner, customer service has been wonderful, they often reply really quickly.
He is very upbeat and his energy is catchy. He knows the system back to front and is wonderful at training and in suggesting best ways to plan and to get the best use from the system.
The support she has given us has been amazing and extremely positive and rewarding. They have helped us get where we needed to and more.

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.
Lack of examples that you can learn from and training on their analytics reporting tool.
For instance, build a query the wrong way hooking multiple tables together can be a guessing game at times because the query will timeout or break.

Cons

That there isn't an option to show leave balances and apply for leave through the software (that isn't a manual process), linked through to our Payroll system.
The only downside I have found is the time it takes to input old data into the system.
No Recruitment module and or LMS module and was something I was wanting.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features38
  • 360 Degree Feedback
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agency Management
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Notices
  • Automatic Backup
  • Bank Reconciliation
  • Benchmarking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Callback Scheduling
  • Certification Tracking
  • Charting
  • Chat/Messaging
  • Check Processing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contractor Management
  • Credit Card Processing
  • Credit Reporting
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Discovery
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Document Storage
  • Electronic Forms
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Self Service
  • Engagement Tracking
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • HR Management
  • HR Metrics Library
  • In-House Collections
  • Individual Development Plans
  • Invoice Processing
  • Issue Management
  • Job Description Management
  • KPI Monitoring
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Lifecycle Management
  • Mentorship
  • Mobile Survey
  • Negative Feedback Management
  • On-going Performance Tracking
  • Onboarding
  • Organizational Charting
  • Orientation Workflow Management
  • Partial Payments
  • Payment Plans
  • Payroll Management
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Policy Management
  • Predictive Analytics
  • Predictive Modeling
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Skills Assessment
  • Skills Tracking
  • Strategic Planning
  • Succession Planning
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Talent Management
  • Task Management
  • Third Party Integrations
  • To-Do List
  • Training Management
  • Transaction Management
  • Trend Analysis
  • Turnover Tracking
  • Visual Analytics
  • Visual Discovery
  • Weighted Performance Measures
  • Workflow Management
  • Total features114
  • 360 Degree Feedback
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agency Management
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Notices
  • Automatic Backup
  • Bank Reconciliation
  • Benchmarking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Callback Scheduling
  • Certification Tracking
  • Charting
  • Chat/Messaging
  • Check Processing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contractor Management
  • Credit Card Processing
  • Credit Reporting
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Discovery
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Document Storage
  • Electronic Forms
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Templates
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Self Service
  • Engagement Tracking
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • HR Management
  • HR Metrics Library
  • In-House Collections
  • Individual Development Plans
  • Invoice Processing
  • Issue Management
  • Job Description Management
  • KPI Monitoring
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Lifecycle Management
  • Mentorship
  • Mobile Survey
  • Negative Feedback Management
  • On-going Performance Tracking
  • Onboarding
  • Organizational Charting
  • Orientation Workflow Management
  • Partial Payments
  • Payment Plans
  • Payroll Management
  • Peer Appraisals
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Policy Management
  • Predictive Analytics
  • Predictive Modeling
  • Progress Reports
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Review Cycle Tracking
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Skills Assessment
  • Skills Tracking
  • Strategic Planning
  • Succession Planning
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Talent Management
  • Task Management
  • Third Party Integrations
  • To-Do List
  • Training Management
  • Transaction Management
  • Trend Analysis
  • Turnover Tracking
  • Visual Analytics
  • Visual Discovery
  • Weighted Performance Measures
  • Workflow Management

Integrations

  • Total integrations1
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations28
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ACE vs. intelliHR

See how ACE and intelliHR stack up against each other by comparing features, pricing, ratings, integrations, security & more.