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WHMCS vs Auvik Comparison

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Overview

WHMCS is a web hosting automation platform which can manage signups, provisioning, billing and support for web hosting service providers

Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

15.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

150

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

5

4

3

2

1

30

19

8

1

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.7

5

4

3

2

1

46

18

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The support forums are a fantastic resource as well. There are quite a few people who generously offer their time to help each other.

Amber L.

Very efficient, easy to use, easy accounting and great support. Perfect for domains and hosting.

Jimmi N.

It is great that you can resell tons of different servers all from one WHMCS platform, although they definitely do have their favourites.

Dave W.

Pros

It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff.

MG

Matthew G.

Excellent for Root Cause Analysis and network tracing. Fantastic, knowledgeable, friendly support.

MK

Matt K.

The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.

AR

Anonymous Reviewer

Cons

Software's become so bloated less tech savvy customers have a hard time using it. Invoicing system is terrible and requires research to even see what you're paying for.

CJ

Clayton J.

It is a real challenge to deal with WHMCS on everything. It is also hard to trust such a morally bankrupt company.

AR

Anonymous Reviewer

Very bad customer support - 13 days wasted - 2 months management team don't reply.

AM

Anand M.

Cons

In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors.

CK

Corey K.

Too many knobs to turn can get into trouble is you over tweak and not understand what you are doing.

Corey K.

The fact that you have a minimum required characters for this "Cons" section is much more annoying than anything about the software.

JH

Jeff H.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features18
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Bandwidth Monitoring
  • Bandwidth Troubleshooting
  • Baseline Manager
  • Billing & Invoicing
  • Billing Portal
  • Change Management
  • Chat/Messaging
  • Color Codes/Icons
  • Configurable Workflow
  • Configuration Management
  • Connectivity Management
  • Contact Database
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Device Auto Discovery
  • Email Alerts
  • Event Logs
  • Event Tracking
  • For MSPs
  • Hierarchical Mapping
  • Historical Audit
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Asset Management
  • IT Reporting
  • Internet Usage Monitoring
  • Inventory Management
  • Invoice History
  • Issue Management
  • Knowledge Management
  • Location-Based Mapping
  • Map Exporting
  • Mobile Access
  • Monitoring
  • Multi-Currency
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • On-Demand Mapping
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Project Billing
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Alerts
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Self-Updating Maps
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Summary Reports
  • Third Party Integrations
  • Threshold Alerts
  • Uptime Reporting
  • Visual Analytics
  • Web Traffic Reporting
  • Total features65
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Bandwidth Monitoring
  • Bandwidth Troubleshooting
  • Baseline Manager
  • Billing & Invoicing
  • Billing Portal
  • Change Management
  • Chat/Messaging
  • Color Codes/Icons
  • Configurable Workflow
  • Configuration Management
  • Connectivity Management
  • Contact Database
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Device Auto Discovery
  • Email Alerts
  • Event Logs
  • Event Tracking
  • For MSPs
  • Hierarchical Mapping
  • Historical Audit
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Asset Management
  • IT Reporting
  • Internet Usage Monitoring
  • Inventory Management
  • Invoice History
  • Issue Management
  • Knowledge Management
  • Location-Based Mapping
  • Map Exporting
  • Mobile Access
  • Monitoring
  • Multi-Currency
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • On-Demand Mapping
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Project Billing
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Alerts
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Self-Updating Maps
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Summary Reports
  • Third Party Integrations
  • Threshold Alerts
  • Uptime Reporting
  • Visual Analytics
  • Web Traffic Reporting

Integrations

  • Total integrations33
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations19
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier