WHMCS vs Auvik Comparison

Overview

WHMCS is a web hosting automation platform which can manage signups, provisioning, billing and support for web hosting service providers

Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$150.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(55)

5

4

3

2

1

26

17

6

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.7

(63)

5

4

3

2

1

45

17

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The support forums are a fantastic resource as well. There are quite a few people who generously offer their time to help each other.
Overall, I am happy using this software and would recommend it as automation is always a good thing. And with that, I must add that reliable automation is what WHMCS has to offer.
With a growing company, the small, important tasks can take up your entire day. It's important to trust a reputable software with those tasks so you can focus on your customers.

Pros

The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.
Dives pretty deep and can do some amazing monitoring and scanning into networks. Definitely can help with looking into networks for basics and the intricacies for almost everything you're looking for.
I had it running in about 20 minutes. I really love the searching capabilities they have you can find anything with a simple name or part of a name to help you navigate to any device or link quickly.

Cons

Software's become so bloated less tech savvy customers have a hard time using it. Invoicing system is terrible and requires research to even see what you're paying for.
It's difficult to find a negative when considering WHMCS.
Not every interaction has been negative, but not a lot have been great experiences. One simple example from a little while ago that exemplifies the problem: a WHMCS update broke catastrophically.

Cons

In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors.
Found out after the fact that we were being charged for every switch discovered at the moment of discovery, but only wanted to manage core devices. The issue was worked out, but it took time.
Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features20
  • API
  • Activity Dashboard
  • Auditing
  • Authentication
  • Automated Billing
  • Automatic Notifications
  • Billing & Invoicing
  • Chat
  • Client Management
  • Commenting
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Email Notifications
  • Forecasting
  • Historical Analysis
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multiple User Accounts
  • Progress Reports
  • Real Time Monitoring
  • Real Time Notifications
  • Recurring Billing
  • Reminders
  • Remote Access
  • Sales Reporting
  • Server Monitoring
  • Social Media Integration
  • Summary Reports
  • Third Party Integration
  • Two-Factor Authentication
  • Visual Analytics
  • Total features24
  • API
  • Activity Dashboard
  • Auditing
  • Authentication
  • Automated Billing
  • Automatic Notifications
  • Billing & Invoicing
  • Chat
  • Client Management
  • Commenting
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Email Notifications
  • Forecasting
  • Historical Analysis
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multiple User Accounts
  • Progress Reports
  • Real Time Monitoring
  • Real Time Notifications
  • Recurring Billing
  • Reminders
  • Remote Access
  • Sales Reporting
  • Server Monitoring
  • Social Media Integration
  • Summary Reports
  • Third Party Integration
  • Two-Factor Authentication
  • Visual Analytics

Integrations

  • Total integrations28
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations14
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

WHMCS vs. Auvik

See how WHMCS and Auvik stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.