WorkPlace Expense Reviews

WorkPlace Expense Reviews

WorkPlace Expense

Web-based & mobile travel & expense solution

4.0/5 (5 reviews)
210

Cheryl Anselmo

Review of WorkPlace Travel & Expense module

29/11/2016

I am the Controller for Quadax and the final Reviewer for Expense reimbursements. Our Company has a complex Organization chart, so we have a lot of Approval Lists and Routing Rules. But once these are set-up, WorkPlace is easy to maintain. It is also helpful that Travel requests can route differently and be based on different criteria than the expense sheets. I especially like the feature that creates the expense sheet from an Approved Travel request. My travelling account reps really like the WorkPlace Mobile App for taking pictures of meal receipts, etc., while on the road. My Sr. VP's like that they can filter the Travel requests and Expense sheets during approval. I like that the attachments show up in the side window for quicker review (not having to open an attachment). We process expense sheets weekly for payment and the synchronization with our ERP has been working effortlessly. WorkPlace Travel & Expense has been a huge factor in our effort to go paperless and has improved the timing of our employees expense reimbursement payments. This makes everybody happy!

Pros

Easy to learn and navigate for the end users. Because it is web-based, it can be used from almost anywhere. Makes processing expense reports quicker and more efficiently.

Cons

Initial set-up was time-consuming, but our Company has a complex Organization chart, with a lot of levels of approval.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Paramount WorkPlace


Cheryl, Thank you for taking the time to write a review. We appreciate your high rating of Paramount workplace Expense and remarks of the robust routing and approval capabilities, filters, and the ease in which users can create, submit, track, and approve expense reports. If there is anything we can do to exceed your expectations, please let us know via our Customer Account Managers, Sales, Marketing, or Customer Support.
We know you have many options and thank you for making Paramount WorkPlace your Expense solution of choice.
With appreciation!

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Scott Dimmick

Workplace Expense

10/11/2016

The automated routing rules and flexibility have allowed us to create a very flexible and dynamic approval process for our expense reports. We are a third party administrator for many different companies so the ability to successfully process under each companies unique guidelines is a major plus. We do appreciate that any customization requests that have been created and fulfilled have been turned into system configuration options in future releases thus making sure we are always using supported base code.

Pros

The system is extremely flexible in configuration and routing allowing us to adapt and change quickly to our business needs

Cons

The web interface is not as customer friendly as other software on the market, user adoption takes a little bit of time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering WorkPlace Expense

Continue to invest in the user interface and make the move away form the mobile app companion products and create a streamlined web interface that is compatible with all devices.

Source: Capterra
Helpful?   Yes   No

Response from Paramount WorkPlace


Scott, Thank you very much for taking the time to write a review. We appreciate your positive rating of Paramount WorkPlace Expense and your high remarks of its flexible and dynamic approval process. We also appreciate your positive review of the product development team. You made their day! Regarding your note about the web interface, you will love Paramount WorkPlace 3.0 which is in development with Oct. 2017 release date. It will be 1st to market in technology and innovation! Thank you very much for being your expense of choice, we know you have many options and choose Paramount WorkPlace as your Spend Management Solution. With gratitude!

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Betty Sue Isaacss

Generally good!

10/11/2016

I like the expense module for WorkPlace. If I had a wish list, it would include: 1) Being able to assign an "invoice number" to the expense report (currently is sent to SAGE with a system assigned voucher number) 2) Being able to attach documents to the expense reports after it has been processed and sent to SAGE. Often receipts come in late and it would be nice to attach it to the original document 3) Having a search capability that captured both the expense module and the check request module. Research on a GL requires searching both modules and combining them. Overall we are happy with the expense processing, but as noted there are a few improvements I would recommend.

Pros

Very user friendly in terms of navigation.

Cons

Having 2 separate modules for expense report processing and check request processing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering WorkPlace Expense

One of the biggest issues I have is not being able to attach documentation to a record once it has been processed. Sometime you get information after you think you are done and there is no way to electronically tie the additional information to the electronic record.

Source: Capterra
Helpful?   Yes   No

Response from Paramount WorkPlace


Isaacss, Thank you for taking the time to post a review. We appreciate your positive rating of Paramount WorkPlace Expense features and its ease of use. We value your insight and have forwarded your note to the development team to incorporate into new releases. Thank you for being your Spend Management software solution of choice and opportunity to serve you and your team!

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Dennis Yu

Gateway Casinos

10/11/2016

I am using an older version of Workplace. I rather make put in more comments after the upgrade of GP then Workplace.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Paramount WorkPlace


Dennis, Thank you for time posting a rating. We appreciate your positive review of Paramount WorkPlace Expense. We are excited that you will be upgrading Microsoft Dynamic GP - you will really enjoy Paramount WorkPlace Expense Features, including OCR, GoogleMaps, OFX, Mobile Entry, Direct Connect, Dynamic Rule Engine & Approval Workflow, Real-Time Cash Advances & On-Account Balance, Advanced Expense Split, Open Payment Capabilities ¿ (Sunshine Act), Powerful Tax Engine, to name a few.
Once again, Thank you for your positive Review and opportunity to serve you!



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Joseph Kunkiewicz

Time Entry Review

25/04/2011

I would highly recommend this product to any small/mid-sized company that is looking to track and bill employee time.

Pros

- Ease of use - Web based - Tight integration into ERP system - Willingness of development group to work on and implement our enhancement requests into the product

Cons

- Lack of reporting functionality

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Paramount WorkPlace


Thank you for taking the time to post review, Joseph. We appreciate your high rating of Paramount WorkPlace Expense solution and development team. We have released new reporting features. Please let us know if you have certain reporting requirements. Paramount WorkPlace development team welcomes your insight for the new releases. Thank you for being your Spend Management software solution and opportunity to serve you and your team!

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