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Worldpay Logo

Worldpay

3.7
(21)

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Online global payment gateway

(11)

Worldpay Pricing, Features, Reviews and Alternatives

Worldpay FAQs

Q. What type of pricing plans does Worldpay offer?

Worldpay has the following pricing plans:
Starting from: £19.00/month
Pricing model: Subscription

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Q. Who are the typical users of Worldpay?

Worldpay has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Worldpay support?

Worldpay supports the following languages:
English

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Q. Does Worldpay offer an API?

No, Worldpay does not have an API available.

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Q. What level of support does Worldpay offer?

Worldpay offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk

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Worldpay product overview

Price starts from

19

Per month

Flat Rate

What is Worldpay?

Worldpay offers global payment processing solutions to both SMBs, as well as enterprise organizations. At the basic level, the solution offers an online pay page which can be linked to your online shopping basket, sending shoppers to a secure Worldpay page where their cards are processed and authorized before being sent back to your website.

Key benefits of using Worldpay

  • For online merchants, WorldPay lets you link you shopping basket to a Worldpay payment page to process & authorize card payments through a secure gateway.

  • Use the Alternative Payments feature to offer your customers their preferred payment method, such as global card schemes, e-wallets, bank transfers, direct debits, mobile, pre-pay, post-pay and local card schemes.

  • Worldpay offers specific industry solutions for airlines, digital content, travel, gambling, video games, and global retail.

  • Use Worldpay's data & analytics features to monitor performance across the payment lifecycle and benchmark against competitors.

  • Use the Treasury feature to offer global customers the choice of over 128 currencies, taking advantage of Worldpay's fixed exchange rates and global bank account network.

  • Use the fraud & risk management solution and the RiskGuardian tool to ensure comprehensive fraud protection.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk

    Training options

    Documentation
    In Person

    Not sure about Worldpay? Compare it with a popular alternative

    Starting from

    19

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    25

    Per month

    Usage Based

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
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    Worldpay pricing information

    Value for money

    2.8

    /5

    21

    Starting from

    19

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Worldpay features

    Functionality

    3.3

    /5

    21

    Total features

    6

    5 categories

    Most valued features by users

    ACH Payment Processing
    Debit/Credit Card Processing
    In-Person Payments
    Mobile Payments
    Online Payments
    Recurring/Subscription Billing

    Worldpay users reviews

    Overall Rating

    3.7

    /5

    21

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6.18/10
    Rating distribution

    5

    4

    3

    2

    1

    9

    5

    1

    3

    3

    Pros
    Worldpay is most helpful to collect info we need to balance our reports each day. It allows for daily reports that are super user friendly.
    Worldpay does make our job easier which is a great tool to have and I would recommend this if someone was in the market for this software.
    The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment.
    Cons
    The Chapter was charged a fee every month regardless if WorldPay payments were processed. They also charged a fee for canceling before 2 years.
    Often fails to connect the wireless card reader. Embarrassing when customer waiting to pay.
    I disliked the customer support experience when trying to track down a large reserve account balance that was missing for several months.
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    Kavindu Githsara K.

    Education Management, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Effortlessly Accept Payments with Worldpay

    Reviewed 9 months ago

    Overall, Worldpay is a reliable payment processing software that offers a wide range of options for businesses looking to accept payments from customers. Its advanced security measures and customizable options make it a valuable tool for businesses of all sizes. However, its cost and limited support may be drawbacks for some users.

    Pros

    Worldpay supports a variety of payment options, making it easy for businesses to accept payments from customers no matter how they prefer to pay. Worldpay uses advanced security measures to ensure that all transactions are safe and secure. This helps businesses protect themselves and their customers from fraud and other security threats. Their use interface is very friendly. That makes it easy for businesses to set up and manage their payment processing system. So far we didn't face any configuration issues. Not only that but also Worldpay offers customizable options that allow us to tailor the payment processing system to our specific needs.

    Cons

    Nothing to complain but they have some limited customer support. They may not always be available when we needed.

    TG
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    Tyler G.

    Media Production, 51-200 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Worldpay User Experience

    Reviewed 3 years ago

    My experience has been overwhelmingly positive. Worldpay does exactly what I want it to do, and it's NEVER a hassle to use. The reporting is easy to navigate. The thing I like the most about Worldpay is that, whenever you are feeling lost and confused, you can always click on the question mark on the top right. This will pull up some documentation explaining the functions and features of the page you're attempting to view. Extremely helpful.

    Pros

    The layout for Worldpay's IQ Portal is very user friendly. The 4-5 main dropdown options on the top left make navigating the portal very easy. I also find the resources that Worldpay posts on the homepage of the IQ Portal very helpful. You have 4-5 main navigation boxes on the top left, resources in the middle, and useful information/support information on the bottom - it's not cluttered at all, it just works.

    Cons

    I use the chat function often if I need help from Worldpay support, however sometimes the chat icon is red instead of green. i understand that that means chat support is unavailable, however oftentimes the icon is red during normal business hours. With this in mind, it might be nice to add some text as you hover over the red icon that gives a reason for chat support being unavailable in that moment. Additionally, I usually receive pretty good support, however there have been times when my support experience has been less than satisfactory. Sometimes the agent that I'm chatting with doesn't really know the answer. It can sometimes feel like I'm speaking with somebody who is as familiar with the portal as I am, when I'm actually looking for an expert to answer my questions confidently.

    RC
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    Ryan C.

    Computer Software, 51-200 employees

    Used monthly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Great option for a payment processor for our mid-tier client

    Reviewed a month ago
    Pros

    Ease of integration and clear and concise documentation for set up has made this one of our go to recommendations for clients if they need a payment processor.

    Cons

    Sometimes the responses from their support team can be a bit slow. But that is rare. Otherwise there are not many issues we have had.

    GT
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    Glenn T.

    Retail, 11-50 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Lousy Customer Service

    Reviewed 2 months ago
    Pros

    NOTHING! They make it extremely hard to work with them.

    Cons

    Extremely poor customer service. Shortly after starting with them, they changed their method of downloading monthly statements. They supplied no training or information about the change and treated us very poorly when they finally called us to help us thru the process. Now they notify us of a potential chargeback. We actually refunded the charge the day before we were notified. While attempting to...

    DB
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    David B.

    Computer & Network Security, 1-10 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Worldpay App

    Reviewed 3 months ago

    Good

    Pros

    The Ease of Use. I was testing it out for a client

    Cons

    Cost, Some have a little better price for the software

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