Worldpay Pricing, Features, Reviews & Alternatives

Worldpay

Online global payment gateway

3.58/5 (12 reviews)

Worldpay overview

What is Worldpay?

Worldpay offers global payment processing solutions to both SMBs, as well as enterprise organizations. At the basic level, the solution offers an online pay page which can be linked to your online shopping basket, sending shoppers to a secure Worldpay page where their cards are processed and authorized before being sent back to your website.

You can also choose to integrate Worldpay into your existing website. This way card details are submitted on your own payment page and then sent to Worldpay for authorization, meaning your customers never need to leave your site.

Worldpay offers a virtual terminal that lets you take payments from customers over the phone, or from computers or tablets. Real-time reporting helps to keep track of all payments made. You can also set up a merchant account to store all payments in a secure password protected account.

The enterprise features of Worldpay include fraud & risk management, subscription & recurring payments, alternative payment methods such as e-wallets and bank transfer, currency conversion & language translation, and data & analytics.
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Pricing

Starting from
$9.95/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Worldpay screenshot: Worldpay's secure payment page

Worldpay user reviews

Value for money
Features
Ease of use
Customer support
  2.7
  3.4
  3.4
  2.9
Michelle H.

Professional and helpful

Used daily for 2+ years
Reviewed 2018-11-27
Review Source: Capterra

Pros
Ease of use and up to date information both payments and statements easy to read.

Cons
Not matching up with bank statement, so it takes a while to reconcile

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Tyler G.

Worldpay User Experience

Used weekly for 2+ years
Reviewed 2020-07-06
Review Source: Capterra

My experience has been overwhelmingly positive. Worldpay does exactly what I want it to do, and it's NEVER a hassle to use. The reporting is easy to navigate. The thing I like the most about Worldpay is that, whenever you are feeling lost and confused, you can always click on the question mark on the top right. This will pull up some documentation explaining the functions and features of the page you're attempting to view. Extremely helpful.

Pros
The layout for Worldpay's IQ Portal is very user friendly. The 4-5 main dropdown options on the top left make navigating the portal very easy. I also find the resources that Worldpay posts on the homepage of the IQ Portal very helpful. You have 4-5 main navigation boxes on the top left, resources in the middle, and useful information/support information on the bottom - it's not cluttered at all, it just works.

Cons
I use the chat function often if I need help from Worldpay support, however sometimes the chat icon is red instead of green. i understand that that means chat support is unavailable, however oftentimes the icon is red during normal business hours. With this in mind, it might be nice to add some text as you hover over the red icon that gives a reason for chat support being unavailable in that moment. Additionally, I usually receive pretty good support, however there have been times when my support experience has been less than satisfactory. Sometimes the agent that I'm chatting with doesn't really know the answer. It can sometimes feel like I'm speaking with somebody who is as familiar with the portal as I am, when I'm actually looking for an expert to answer my questions confidently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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BJ P.

Great, Easy Service, Lack of Support on Chargebacks

Used daily for 2+ years
Reviewed 2019-01-24
Review Source: Capterra

Pros
Worldpay is an easy to use terminal credit card processor.

Cons
WorldPay does not contact merchants on chargebacks and offers little support on chargebacks that are pure fraud and customers looking to get something for nothing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Felicia H.

Great system to integrate with EHR systems

Used daily for 1-2 years
Reviewed 2020-01-03
Review Source: Capterra

World pay was something that we used in the office for several years. The only issues that we had was that it did not integrate with our EHR system so it took more steps to enter things into the ledger. This also opened up room for error and forgetting to manually enter a transaction.

Pros
World pay was easy to use with a high volume office. It made processing payments very easy. It took a few clicks to process a payment. The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment.

Cons
The software did not integrate with Platinum, so you had to open it in a web browser to use it. Then you could process the payment. You did have to manually enter the payment into the EHR ledger after you took the payment.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Mandi S.

Helpful Syster

Used daily for 1-2 years
Reviewed 2019-12-05
Review Source: Capterra

Worldpay does make our job easier which is a great tool to have and I would recommend this if someone was in the market for this software.

Pros
Worldpay is most helpful to collect info we need to balance our reports each day. It allows for daily reports that are super user friendly.

Cons
What we liked least about Worldpay is having to call to speak to someone. This can be very time consuming but necessary at times. Although whenever we have had to call the service has been helpful.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Worldpay pricing

Starting from
$9.95/month
Pricing options
Subscription
View Pricing Plans

Contact Worldpay for pricing.

Worldpay features

Recurring/Subscription Billing

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Accounting (284 other apps)
Accounting Integration (232 other apps)
Activity Dashboard (375 other apps)
Alerts/Notifications (320 other apps)
Audit Trail (269 other apps)
Billing & Invoicing (355 other apps)
Compliance Management (359 other apps)
Customizable Reports (242 other apps)
Data Import/Export (348 other apps)
Electronic Payments (232 other apps)
Expense Tracking (260 other apps)
Invoice Management (302 other apps)
Invoice Processing (230 other apps)
Multi-Currency (313 other apps)
Reporting & Statistics (411 other apps)
Reporting/Analytics (360 other apps)
Third Party Integrations (333 other apps)
Workflow Management (266 other apps)

Additional information for Worldpay

Key features of Worldpay

  • Online payment gateway
  • Online merchant account
  • Integrated website payment page
  • Virtual payment terminal
  • Accept credit & debit cards
  • Fraud & risk management
  • Recurring payments
  • Multi-currency payments
  • Alternative payments
  • Industry solutions
  • Transaction cost optimization
  • Global market optimization
  • Data & analytics
  • Mobile payments
View All Features

Benefits

For online merchants, WorldPay lets you link you shopping basket to a Worldpay payment page to process & authorize card payments through a secure gateway.

Use the Alternative Payments feature to offer your customers their preferred payment method, such as global card schemes, e-wallets, bank transfers, direct debits, mobile, pre-pay, post-pay and local card schemes.

Worldpay offers specific industry solutions for airlines, digital content, travel, gambling, video games, and global retail.

Use Worldpay's data & analytics features to monitor performance across the payment lifecycle and benchmark against competitors.

Use the Treasury feature to offer global customers the choice of over 128 currencies, taking advantage of Worldpay's fixed exchange rates and global bank account network.

Use the fraud & risk management solution and the RiskGuardian tool to ensure comprehensive fraud protection.