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Worldpay
Online global payment gateway
(11)
Worldpay Pricing, Features, Reviews and Alternatives
Worldpay FAQs
Worldpay product overview
What is Worldpay?
Worldpay offers global payment processing solutions to both SMBs, as well as enterprise organizations. At the basic level, the solution offers an online pay page which can be linked to your online shopping basket, sending shoppers to a secure Worldpay page where their cards are processed and authorized before being sent back to your website.
Key benefits of using Worldpay
Typical customers
Platforms supported
Support options
Training options
Not sure about Worldpay? Compare it with a popular alternative
Worldpay
Starting from
19
Per month
Flat Rate
Starting from
25
Per month
Usage Based
Worldpay pricing information
Value for money
2.8
/5
21
Starting from
19
Per month
Flat Rate
Pricing options
Value for money contenders
Worldpay features
Functionality
3.3
/5
21
Total features
6
5 categories
Most valued features by users
Functionality contenders
Worldpay users reviews
Overall Rating
3.7
/5
21
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.18/10
9
5
1
3
3
Christine E.
Overall rating contenders
Kavindu Githsara K.
Education Management, 11-50 employees
Used daily for 2+ years
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Overall, Worldpay is a reliable payment processing software that offers a wide range of options for businesses looking to accept payments from customers. Its advanced security measures and customizable options make it a valuable tool for businesses of all sizes. However, its cost and limited support may be drawbacks for some users.
Worldpay supports a variety of payment options, making it easy for businesses to accept payments from customers no matter how they prefer to pay. Worldpay uses advanced security measures to ensure that all transactions are safe and secure. This helps businesses protect themselves and their customers from fraud and other security threats. Their use interface is very friendly. That makes it easy for businesses to set up and manage their payment processing system. So far we didn't face any configuration issues. Not only that but also Worldpay offers customizable options that allow us to tailor the payment processing system to our specific needs.
Nothing to complain but they have some limited customer support. They may not always be available when we needed.
Tyler G.
Media Production, 51-200 employees
Used weekly for 2+ years
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My experience has been overwhelmingly positive. Worldpay does exactly what I want it to do, and it's NEVER a hassle to use. The reporting is easy to navigate. The thing I like the most about Worldpay is that, whenever you are feeling lost and confused, you can always click on the question mark on the top right. This will pull up some documentation explaining the functions and features of the page you're attempting to view. Extremely helpful.
The layout for Worldpay's IQ Portal is very user friendly. The 4-5 main dropdown options on the top left make navigating the portal very easy. I also find the resources that Worldpay posts on the homepage of the IQ Portal very helpful. You have 4-5 main navigation boxes on the top left, resources in the middle, and useful information/support information on the bottom - it's not cluttered at all, it just works.
I use the chat function often if I need help from Worldpay support, however sometimes the chat icon is red instead of green. i understand that that means chat support is unavailable, however oftentimes the icon is red during normal business hours. With this in mind, it might be nice to add some text as you hover over the red icon that gives a reason for chat support being unavailable in that moment. Additionally, I usually receive pretty good support, however there have been times when my support experience has been less than satisfactory. Sometimes the agent that I'm chatting with doesn't really know the answer. It can sometimes feel like I'm speaking with somebody who is as familiar with the portal as I am, when I'm actually looking for an expert to answer my questions confidently.
Ryan C.
Computer Software, 51-200 employees
Used monthly for 6-12 months
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Ease of integration and clear and concise documentation for set up has made this one of our go to recommendations for clients if they need a payment processor.
Sometimes the responses from their support team can be a bit slow. But that is rare. Otherwise there are not many issues we have had.
Glenn T.
Retail, 11-50 employees
Used weekly for 1-2 years
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NOTHING! They make it extremely hard to work with them.
Extremely poor customer service. Shortly after starting with them, they changed their method of downloading monthly statements. They supplied no training or information about the change and treated us very poorly when they finally called us to help us thru the process. Now they notify us of a potential chargeback. We actually refunded the charge the day before we were notified. While attempting to...
David B.
Computer & Network Security, 1-10 employees
Used weekly for less than 6 months
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Good
The Ease of Use. I was testing it out for a client
Cost, Some have a little better price for the software
Common Worldpay comparisons
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