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Worldpay Pricing, Features, Reviews and Alternatives

Worldpay product overview

Price starts from

19

Per month

Flat Rate

What is Worldpay?

Worldpay offers global payment processing solutions to both SMBs, as well as enterprise organizations. At the basic level, the solution offers an online pay page which can be linked to your online shopping basket, sending shoppers to a secure Worldpay page where their cards are processed and authorized before being sent back to your website.

Key benefits of using Worldpay

  • For online merchants, WorldPay lets you link you shopping basket to a Worldpay payment page to process & authorize card payments through a secure gateway.

  • Use the Alternative Payments feature to offer your customers their preferred payment method, such as global card schemes, e-wallets, bank transfers, direct debits, mobile, pre-pay, post-pay and local card schemes.

  • Worldpay offers specific industry solutions for airlines, digital content, travel, gambling, video games, and global retail.

  • Use Worldpay's data & analytics features to monitor performance across the payment lifecycle and benchmark against competitors.

  • Use the Treasury feature to offer global customers the choice of over 128 currencies, taking advantage of Worldpay's fixed exchange rates and global bank account network.

  • Use the fraud & risk management solution and the RiskGuardian tool to ensure comprehensive fraud protection.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk

    Training options

    Documentation
    In Person

    Worldpay pricing information

    Value for money

    2.8

    /5

    16

    Starting from

    19

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Worldpay features

    Functionality

    3.4

    /5

    16

    Total features

    6

    5 categories

    Most valued features by users

    Debit/Credit Card Processing
    Recurring/Subscription Billing
    Mobile Payments
    Online Payments
    ACH Payment Processing
    In-Person Payments

    Worldpay users reviews

    Overall Rating

    3.6

    /5

    16

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10
    Rating distribution

    5

    4

    3

    2

    1

    6

    5

    1

    1

    3

    Pros
    Worldpay is most helpful to collect info we need to balance our reports each day. It allows for daily reports that are super user friendly.
    Worldpay does make our job easier which is a great tool to have and I would recommend this if someone was in the market for this software.
    The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment.
    Cons
    The Chapter was charged a fee every month regardless if WorldPay payments were processed. They also charged a fee for canceling before 2 years.
    Often fails to connect the wireless card reader. Embarrassing when customer waiting to pay.
    Terrible customer service and took money after I cancelled.
    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Professional and helpful

    Reviewed 4 years ago
    Pros

    Ease of use and up to date information both payments and statements easy to read.

    Cons

    Not matching up with bank statement, so it takes a while to reconcile

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Worldpay User Experience

    Reviewed 2 years ago

    My experience has been overwhelmingly positive. Worldpay does exactly what I want it to do, and it's NEVER a hassle to use. The reporting is easy to navigate. The thing I like the most about Worldpay is that, whenever you are feeling lost and confused, you can always click on the question mark on the top right. This will pull up some documentation explaining the functions and features of the page you're attempting to view. Extremely helpful.

    Pros

    The layout for Worldpay's IQ Portal is very user friendly. The 4-5 main dropdown options on the top left make navigating the portal very easy. I also find the resources that Worldpay posts on the homepage of the IQ Portal very helpful. You have 4-5 main navigation boxes on the top left, resources in the middle, and useful information/support information on the bottom - it's not cluttered at all, it just works.

    Cons

    I use the chat function often if I need help from Worldpay support, however sometimes the chat icon is red instead of green. i understand that that means chat support is unavailable, however oftentimes the icon is red during normal business hours. With this in mind, it might be nice to add some text as you hover over the red icon that gives a reason for chat support being unavailable in that moment. Additionally, I usually receive pretty good support, however there have been times when my support experience has been less than satisfactory. Sometimes the agent that I'm chatting with doesn't really know the answer. It can sometimes feel like I'm speaking with somebody who is as familiar with the portal as I am, when I'm actually looking for an expert to answer my questions confidently.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Great, Easy Service, Lack of Support on Chargebacks

    Reviewed 4 years ago
    Pros

    Worldpay is an easy to use terminal credit card processor.

    Cons

    WorldPay does not contact merchants on chargebacks and offers little support on chargebacks that are pure fraud and customers looking to get something for nothing.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Great system to integrate with EHR systems

    Reviewed 3 years ago

    World pay was something that we used in the office for several years. The only issues that we had was that it did not integrate with our EHR system so it took more steps to enter things into the ledger. This also opened up room for error and forgetting to manually enter a transaction.

    Pros

    World pay was easy to use with a high volume office. It made processing payments very easy. It took a few clicks to process a payment. The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment.

    Cons

    The software did not integrate with Platinum, so you had to open it in a web browser to use it. Then you could process the payment. You did have to manually enter the payment into the EHR ledger after you took the payment.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Helpful Syster

    Reviewed 3 years ago

    Worldpay does make our job easier which is a great tool to have and I would recommend this if someone was in the market for this software.

    Pros

    Worldpay is most helpful to collect info we need to balance our reports each day. It allows for daily reports that are super user friendly.

    Cons

    What we liked least about Worldpay is having to call to speak to someone. This can be very time consuming but necessary at times. Although whenever we have had to call the service has been helpful.

    Worldpay FAQs and common questions

    Q. What type of pricing plans does Worldpay offer?

    Worldpay has the following pricing plans:
    Starting from: £19.00/month
    Pricing model: Subscription


    Q. Who are the typical users of Worldpay?

    Worldpay has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Worldpay support?

    Worldpay supports the following languages:
    English


    Q. Does Worldpay offer an API?

    No, Worldpay does not have an API available.


    Q. What level of support does Worldpay offer?

    Worldpay offers the following support options:
    Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk

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