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Worldpay Pricing, Features, Reviews and Alternatives
Worldpay product overview
What is Worldpay?
Worldpay offers global payment processing solutions to both SMBs, as well as enterprise organizations. At the basic level, the solution offers an online pay page which can be linked to your online shopping basket, sending shoppers to a secure Worldpay page where their cards are processed and authorized before being sent back to your website.
Key benefits of using Worldpay
Typical customers
Platforms supported
Support options
Training options
Worldpay pricing information
Value for money
2.8
/5
16
Starting from
19
Per month
Flat Rate
Pricing options
Value for money contenders
Worldpay features
Functionality
3.4
/5
16
Total features
6
5 categories
Most valued features by users
Functionality contenders
Worldpay users reviews
Overall Rating
3.6
/5
16
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6/10
6
5
1
1
3
Christine E.
Overall rating contenders
Michelle H.
Hospitality, self-employed
Used daily for 2+ years
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Ease of use and up to date information both payments and statements easy to read.
Not matching up with bank statement, so it takes a while to reconcile
Tyler G.
Media Production, 51-200 employees
Used weekly for 2+ years
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My experience has been overwhelmingly positive. Worldpay does exactly what I want it to do, and it's NEVER a hassle to use. The reporting is easy to navigate. The thing I like the most about Worldpay is that, whenever you are feeling lost and confused, you can always click on the question mark on the top right. This will pull up some documentation explaining the functions and features of the page you're attempting to view. Extremely helpful.
The layout for Worldpay's IQ Portal is very user friendly. The 4-5 main dropdown options on the top left make navigating the portal very easy. I also find the resources that Worldpay posts on the homepage of the IQ Portal very helpful. You have 4-5 main navigation boxes on the top left, resources in the middle, and useful information/support information on the bottom - it's not cluttered at all, it just works.
I use the chat function often if I need help from Worldpay support, however sometimes the chat icon is red instead of green. i understand that that means chat support is unavailable, however oftentimes the icon is red during normal business hours. With this in mind, it might be nice to add some text as you hover over the red icon that gives a reason for chat support being unavailable in that moment. Additionally, I usually receive pretty good support, however there have been times when my support experience has been less than satisfactory. Sometimes the agent that I'm chatting with doesn't really know the answer. It can sometimes feel like I'm speaking with somebody who is as familiar with the portal as I am, when I'm actually looking for an expert to answer my questions confidently.
BJ P.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Worldpay is an easy to use terminal credit card processor.
WorldPay does not contact merchants on chargebacks and offers little support on chargebacks that are pure fraud and customers looking to get something for nothing.
Felicia H.
Alternative Medicine, 1-10 employees
Used daily for 1-2 years
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World pay was something that we used in the office for several years. The only issues that we had was that it did not integrate with our EHR system so it took more steps to enter things into the ledger. This also opened up room for error and forgetting to manually enter a transaction.
World pay was easy to use with a high volume office. It made processing payments very easy. It took a few clicks to process a payment. The system has the ability to save information in a safe and compliant manner so that patients wouldn't have to continuously get out a credit card for us to run a payment.
The software did not integrate with Platinum, so you had to open it in a web browser to use it. Then you could process the payment. You did have to manually enter the payment into the EHR ledger after you took the payment.
Mandi S.
Medical Practice, 11-50 employees
Used daily for 1-2 years
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Worldpay does make our job easier which is a great tool to have and I would recommend this if someone was in the market for this software.
Worldpay is most helpful to collect info we need to balance our reports each day. It allows for daily reports that are super user friendly.
What we liked least about Worldpay is having to call to speak to someone. This can be very time consuming but necessary at times. Although whenever we have had to call the service has been helpful.
Worldpay FAQs and common questions
Q. What type of pricing plans does Worldpay offer?
Worldpay has the following pricing plans:
Starting from: £19.00/month
Pricing model: Subscription
Q. Who are the typical users of Worldpay?
Worldpay has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Worldpay support?
Worldpay supports the following languages:
English
Q. Does Worldpay offer an API?
No, Worldpay does not have an API available.
Q. What level of support does Worldpay offer?
Worldpay offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk
Common Worldpay comparisons
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