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Xero vs Crunch Comparison
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Overview
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory,...
Crunch is a groundbreaking online accountancy firm for freelancers, contractors and small businesses. By combining accredited,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$12.50/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
£29.50/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.3
5
4
3
2
1
1,116
522
174
54
72
- Value for money
- Ease of use
- Features
- Customer support
92%
would recommend this appPros
The ease of creating a quote, changing it to an invoice once the client has accepted it, is a great add on. The ability to add inventory items on the fly is very welcoming.
Finances are easier to keep up to date and more frequently, the software updates are seamless, the reports are great, the integrations are outstanding, and the service is super.
On the dashboard you can see clearly, outstanding invoices and overdue invoices. This is essential for our team to access these numbers quickly and clearly.
Pros
Super helpful, easy to use, love the system. Hassle free accounting - I feel like they actually 'get' me and understand what I'm doing.
Ability to discuss accounts over the phone while looking at the same numbers. A repository of all paperwork / ability to generate paperwork / ability to generate preliminary accounts.
Good clear presentation. It does a very job for what is a complex subject area and helps me track my accounting activities.
Cons
Remember clear that when there was some technical problem the take no accountability. First It made me angry but then everything arranged.
Constant problems with integrated software for synching with bank & transactions. EXTREMELY poor customer service and it's ALWAYS the other software regardless of the problem.
There is no simple customer sales reports available. Quite ridiculous for a financial platform.
Cons
I am shocked of their very poor ethics and consideration against freelancers and small businesses.
I am now dealing with the worst customer experience, with late fee payments and been forced to pay a full year of subscription despite my wish to leave.
I have been a customer since 2012 and noticed the services getting poorer every year.
Key features
- Total features78
- API
- Access Control
- Account Reconciliation
- Accounting Management
- Activity Dashboard
- Ad hoc Reporting
- Assignment Management
- Auto-Matching
- Automated Scheduling
- Automatic Backup
- Balance Sheet
- Bank Reconciliation
- Billing & Invoicing
- Budgeting
- Business Analysis
- Cash Flow Management
- Charting
- Check Printing
- Client Management
- Compliance Management
- Contact Database
- Contact History
- Contact Management
- Credit Card Processing
- Currency Conversion
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Reporting
- Customizable Templates
- Data Import
- Data Import/Export
- Deadline Management
- Depreciation Calculation
- Depreciation Tracking
- Document Management
- Document Storage
- Document Templates
- Drag & Drop Interface
- Electronic Payments
- Email Integration
- Email Templates
- Expense Claims
- Expense Tracking
- File Management
- Financial Analysis
- Financial Management
- Fixed Asset Management
- Forecasting
- General Ledger
- Goal Setting / Tracking
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Mobile Integration
- Monitoring
- Multi-Currency
- Order Confirmation
- Order Management
- Order Tracking
- Payroll Integration
- Payroll Management
- Performance Reports
- Permission Management
- Physical Asset Tracking
- Price Management
- Profit / Loss Statement
- Progress Tracking
- Purchase Order Management
- Quote Management
- Real Time Data
- Real Time Reporting
- Real Time Updates
- Receipt Management
- Recurring Billing
- Registration Management
- Reimbursement Management
- Reminders
- Retail Inventory Management
- Returns Management
- Sales Tax Management
- Sales Tracking
- Search Functionality
- Status Tracking
- Stock Management
- Template Management
- Third Party Integration
- Timeline Management
- Transaction History
- Total features30
- API
- Access Control
- Account Reconciliation
- Accounting Management
- Activity Dashboard
- Ad hoc Reporting
- Assignment Management
- Auto-Matching
- Automated Scheduling
- Automatic Backup
- Balance Sheet
- Bank Reconciliation
- Billing & Invoicing
- Budgeting
- Business Analysis
- Cash Flow Management
- Charting
- Check Printing
- Client Management
- Compliance Management
- Contact Database
- Contact History
- Contact Management
- Credit Card Processing
- Currency Conversion
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Reporting
- Customizable Templates
- Data Import
- Data Import/Export
- Deadline Management
- Depreciation Calculation
- Depreciation Tracking
- Document Management
- Document Storage
- Document Templates
- Drag & Drop Interface
- Electronic Payments
- Email Integration
- Email Templates
- Expense Claims
- Expense Tracking
- File Management
- Financial Analysis
- Financial Management
- Fixed Asset Management
- Forecasting
- General Ledger
- Goal Setting / Tracking
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Mobile Integration
- Monitoring
- Multi-Currency
- Order Confirmation
- Order Management
- Order Tracking
- Payroll Integration
- Payroll Management
- Performance Reports
- Permission Management
- Physical Asset Tracking
- Price Management
- Profit / Loss Statement
- Progress Tracking
- Purchase Order Management
- Quote Management
- Real Time Data
- Real Time Reporting
- Real Time Updates
- Receipt Management
- Recurring Billing
- Registration Management
- Reimbursement Management
- Reminders
- Retail Inventory Management
- Returns Management
- Sales Tax Management
- Sales Tracking
- Search Functionality
- Status Tracking
- Stock Management
- Template Management
- Third Party Integration
- Timeline Management
- Transaction History
Integrations
- Total integrations886
- Authorize.net
- Dropbox Business
- FreshBooks
- Magento Commerce
- Microsoft Dynamics GP
- Microsoft Excel
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Workato
- Xero
- Zapier
- Total integrations1
- Authorize.net
- Dropbox Business
- FreshBooks
- Magento Commerce
- Microsoft Dynamics GP
- Microsoft Excel
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Workato
- Xero
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
Explore similar apps
User reviews that mention these apps
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Anonymous Reviewer
Verified reviewer
Internet, 1-10 employees
Used daily for 4+ years
Review source
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Pros
Fairly easy to use once you get the hang of it and great for anyone who loves number crunching and looking in to reports. Automated invoicing makes recurring invoices an absolute breeze.
Cons
Our bank feed fairly consistently fails in Xero recently. This seems to be due to our bank changing their systems, but Xero don't seem to have updated anything on their end to accommodate this. Also, international payments can be a bit of a pain to reconcile sometimes.
Xero vs. Crunch
See how Xero and Crunch stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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