Xero vs MYOB Essentials Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
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Reviews

DAN FROST

Easy to use Accounting Softeware for SMB

2018-09-19

If the company was to expand then we would consider Xero instead.

Pros

I think MYOB is a good product and it does mostly what I need. It's very easy to do most accounting tasks. I do prefer the software versions rather than the Live/Cloud versions. though.

Cons

The customer service can take some time to get through to. and limited use of 3rd party payment gateways.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
MYOB Essentials Reviews
MYOB Essentials
Online accounting & payroll for every business
Read more
Adam Collet

A very easy to use and follow accounting software, the flow of information is easy to follow

2017-08-16

This software is easy to use and organize. This software allows me to track and update information easily and in a timely manner

Pros

I like the dashboards that show the flow of information from beginning to end. Reconciling the bank is very easy to do as well as enter in new sales and purchases. It's also very easy to export data into excel if additional analysis is needed outside of MYOB.

Cons

It would also be nice if it had a 'dashoboard' feature, like xero, that shows all the relevant information on one page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
MYOB Essentials Reviews
MYOB Essentials
Online accounting & payroll for every business
Read more
Harinder Singh

Call center people don't know what they are doing or how to setup licence properly

2019-03-03

Horrible experience so far with MYOB, time I have waste every day to get my MYOB going is beyond limit as I have other things to do.

Pros

Overall software is not bad but support team is not trained enough to sort out all the issues customer might have. I know my licence issue not been resolved from last two months!!!

Cons

I'm very much pissed off with support people as it seems like they don't know shit and I'm thinking to change to xero instead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
MYOB Essentials Reviews
MYOB Essentials
Online accounting & payroll for every business
Read more