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Xero vs NetSuite OpenAir Comparison

Overview

Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory,...

NetSuite OpenAir is the world’s #1 cloud solution for Professional Services Automation. Maximize your services business performance...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$12.50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$399/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,116

522

174

54

72

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.1

(31)

5

4

3

2

1

13

13

2

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

The ease of creating a quote, changing it to an invoice once the client has accepted it, is a great add on. The ability to add inventory items on the fly is very welcoming.
Finances are easier to keep up to date and more frequently, the software updates are seamless, the reports are great, the integrations are outstanding, and the service is super.
On the dashboard you can see clearly, outstanding invoices and overdue invoices. This is essential for our team to access these numbers quickly and clearly.

Pros

Overall, we have been pleased with the performance and functionality, as well as the support response when needed has been great.
NetSuite OpenAir is an excellent solution that combines a comprehensive approach with convenience.
Easy to operate, searching for a transaction is improved based on the other softwares and great ERP product.

Cons

Remember clear that when there was some technical problem the take no accountability. First It made me angry but then everything arranged.
Constant problems with integrated software for synching with bank & transactions. EXTREMELY poor customer service and it's ALWAYS the other software regardless of the problem.
There is no simple customer sales reports available. Quite ridiculous for a financial platform.

Cons

Lack of integration to the project financials. We struggled with integrating the contract data into the project so we could track profitability real time.
This software is cumbersome and rigid, and there are so many simple functions that it can't do that it's hard to understand why wasted their time making everything else so complex.
Just a terribly put together application, I think it has potential but someone fell short of development.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features78
  • "What If" Scenarios
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Assignment Management
  • Auto-Matching
  • Automated Scheduling
  • Automatic Backup
  • Balance Sheet
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Cash Flow Management
  • Charting
  • Check Printing
  • Collaboration Tools
  • Contact History
  • Contact Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Critical Path
  • Currency Conversion
  • Custom Fields
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Depreciation Calculation
  • Depreciation Tracking
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Templates
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Forecasting
  • Gantt Charts
  • General Ledger
  • Goal Setting / Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Issue Tracking
  • Mobile Integration
  • Monitoring
  • Multi-Currency
  • Multiple Projects
  • Order Confirmation
  • Order Management
  • Order Tracking
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Physical Asset Tracking
  • Planning Tools
  • Price Management
  • Prioritizing
  • Profit / Loss Statement
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Reimbursement Management
  • Resource Allocation
  • Resource Management
  • Retail Inventory Management
  • Revenue Recognition
  • Risk Assessment
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Skills Tracking
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • Transaction History
  • Workflow Management
  • Total features49
  • "What If" Scenarios
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Assignment Management
  • Auto-Matching
  • Automated Scheduling
  • Automatic Backup
  • Balance Sheet
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Cash Flow Management
  • Charting
  • Check Printing
  • Collaboration Tools
  • Contact History
  • Contact Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Critical Path
  • Currency Conversion
  • Custom Fields
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Depreciation Calculation
  • Depreciation Tracking
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Templates
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Forecasting
  • Gantt Charts
  • General Ledger
  • Goal Setting / Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Issue Tracking
  • Mobile Integration
  • Monitoring
  • Multi-Currency
  • Multiple Projects
  • Order Confirmation
  • Order Management
  • Order Tracking
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Physical Asset Tracking
  • Planning Tools
  • Price Management
  • Prioritizing
  • Profit / Loss Statement
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Purchase Order Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Reimbursement Management
  • Resource Allocation
  • Resource Management
  • Retail Inventory Management
  • Revenue Recognition
  • Risk Assessment
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Skills Tracking
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • Transaction History
  • Workflow Management

Integrations

  • Total integrations886
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Xero vs. NetSuite OpenAir

See how Xero and NetSuite OpenAir stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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