Xero vs Peek PRO Tour Operator Software Comparison

There are more than enough features for most small businesses. Xero integrates with more 3rd party software and applications than any other I've used and the reporting feature is now standard for so many business that investors are used to the format.

Although the list of features is decent if your business grows and you need the more specific and complicated features of pro accounting software then there are a few limitations.

I previously used quickbooks pro, but found their product too expensive and the support was also not very good. I switched to Xero, because of the price and the quality of the software

Support is only via email. They initially respond within the promised time frame, but 9/10 times the answer is not relevant to the question asked. It's like they don't read the question, or the initial techs are inexperienced. So after wait on average 4 hours for a response, you have to wait long for a reply to any subsequent answer, which is 9/10 times not relevant to the question. So, in my experience...

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Super easy to use, the Business owner of the Company gave me a quick '2 minute tour' of the basics of Xero & by the end of the day i felt confident in using it, I love the convert Purchase Orders to Bill capability.

Added the Projects add on & not sure it's all we'll need to be able to get reports that we want, may have to purchase a Reporting add on too.

Cannot register so I've no idea what the pros would be. Xero promises a lot. Is that a 'pro'? It promises a lot?

No telephone contact. Cannot migrate our accounts even using their 'movemybooks'. Dreadfully painful process

Xero is an accounting software that can be used by small business owners and accountants. The greatest pro of this software is its portability. It has an app which is available in android and iOS. Its app availability enabled me to bring work whenever I want as it can also be connected online. Xero’s features include finance management, expense tracking and many more. Xero is simple if you are familiar with the software. Input and output of data is clear. It is highly recommendable for any starting business.

I have found that complicated inputs are not applicable for Xero, but as far as for minor inputs, Xero is great. It is, although, advisable that hiring an accountant already familiar with the software can greatly increase the usage or lessen the probability of error whilst using Xero

Ease of use--made for the everyday business owner in mind. Integrates with a great deal of accounting tools out there.

Although it is a pro about the software, its also somewhat a con--Xero is made for the everday business owner in mind. Not made for bookkeepers or accountants. Doesn't have the capability to JE to bank accounts, credit card accounts, A/R, A/P etc. Would like to see the ability to make report formatting to become more customized.

Provided it's set up properly, Xero is probably the most friendly accounting software - to non-accountants that is - of any I've ever come across. Back in the 90's, MYOB revolutionised accounting software for small business, but Xero takes it to a whole new level, by removing so much of the data entry work that takes time, leaves room for errors and is in general a pain, when you'd rather be - you know, running your business. With Xero, it's up to the individual operator how much they want to automate their accounting transactions; if you want to, you can use the really powerful, but still simple tools to do a lot of the legwork for you. If you prefer to do it more manually, that's OK too - it's still simple and very quick and easy to use.

Xero is constantly adding and refining its software. Inventory control is an area I'd like to see strengthened, but that's already way ahead of where it was a couple of years ago. Similarly processing payments in advance. But these are relatively small niggles which for the majority of small businesses don't present any issue.

Relatively cheap for the quality of user interface. Integrates with a lot of Fin Tech and payment gateways. Attractive user interface

Lack of correct pro-forma invoicing Lack of email notifications when invoice is paid Lack of supplier reporting Poor inventory and stock handling No picking list/delivery note available Poor foreign currency handling Poor customer service and response to problems

I've tried a few accounting products, and I've always come short somewhere along the workflow. So far Xero checks all the boxes. One major pro for me is the integration with payment gateways from my country, and tailored customer support from agents in my hometown.

I haven't run into anything yet. But I don't foresee it happening.

Cloud based; Always available. Has most of the features I need. Mobile app is O.K but not brilliant.

Really frustrating when it goes down (not that often, but when it's not working you just have to sit, wait and hope... Doesn't fall back to any backup system). Seem to follow their own road map for features rather than pro-actively addressing user requirements.

Xero has great training and customer service. The ease of use and the ability to get trained and work quickly is a big advantage. Xero can be a great option over QBO and pricing is good.

I had a client who lives in Missouri and had employees, I could not just use Xero because that state was not available at the time. Of course, there was an app I could use. The client did not like that he had to pay for an additional service. If you have food industry clients there is not a good app for food inventory for restaurants.

The software is easy to access to any other apps to use for tracking income expenses, and other finance aspects.

I just need to open the software to use instead of a manual spreadsheet. It doesn't consume your time because it's easy to use!

This software helps you to maintain all your financial transaction and maintain your balance for high level companies and send computrize invoices to the easily.

It should be free to all the customer. Because some of the customers is unable to purchase it.

This software is cheaper than other higher quality software.

The quality of the software is not great. It is very easy to have errors and mistakes. There aren't many safeguards to stop this from happening. It also does not have very good reports.

Easy to maneuver and find what you are looking for. Ability to have multiple entities linked to the one account, for example a subsidiary or management company.

Customer service or lack thereof. Reporting functionality is not great, you can get some add ons to Google Sheets that work but you also need to pay for those in addition.

Product is easy to use when it works. It's constantly not working though,

When you need help they only way to get ahold of customer service is thru their online portal. Expect to wait hours, days and even weeks to get a response. Don't hold your breath that the response will resolve your issues.

One of the best accounting software including basic Inventory management, automated bill and receipt capturing. Nice functionality in reconciling bank accounts.

No live phone support, limited processing on bills and invoicing.

Ease of use and plentiful features make this a well balanced software package.

Deployment was difficult and took a few days and tries to get it off the ground

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Has been an intuitive experience. Able to reconcile transactions quickly and bank feeds are reliable (no need to reconnect type issues). Quick rules to auto-classify recurring transactions are nice time saver.

Not many concerns. Wish there was an annual discount. But overall serves our needs without problems.

Xero is easy to use and is widely adopted. It has a nice UI and quite a few different integrations that make keeping it updated easier.

Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.

Much easier to use than Quickbooks but still provides powerful accounting and bookkeeping features. Also offers more integrations than Quickbooks, which tends to wall off their software for the most part to keep you in their ecosystem. Provides a good balance of invoicing, expense tracking and accounting capabilities.

For some reason they still lack recurring payments on invoices, which keeps me using Freshbooks for invoicing. While it's easy to use, if you have never used accounting software, there is still a learning curve involved.

1) It supports multiple tax rates & currencies. 2) Always updated. 3) Ability to talk to other cloud application (integrated). 4) Enable Anywhere access feature.

1) Less support from other countries like ireland. 2) Less usefull for lots of transaction 3) Tradition desktop software is cheaper than this software

Xero overs over 500+ integrations that make any business owner's life easier, while allowing their business to run much more smoothly. The ease of use and learning curve are far superior to most of the competitors. If you are big on customer support, Xero will not disappoint.

While Xero does offer a mobile app, it could definitely use some work. Also, software updates seem to be few and far between.

An easy to use software that provides good basic features. Software is usually trouble free.

Customer support is virtually non existent. You need to navigate to an online form and once submitted you wait with no acknowledgement that your request has even been received. Wait time is measured in days - 3 days it took before our last support request was answered and then it was obvious the support case worker had very little understanding to the issue raised which. A relatively support