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Xero vs SimplyBook.me Comparison
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SimplyBook.me
4.6
94pts
Overview
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory,...
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$12.50/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.3
5
4
3
2
1
1,120
523
174
54
72
- Value for money
- Ease of use
- Features
- Customer support
92%
would recommend this app4.6
5
4
3
2
1
588
225
35
10
8
- Value for money
- Ease of use
- Features
- Customer support
97%
would recommend this appPros
The ease of creating a quote, changing it to an invoice once the client has accepted it, is a great add on. The ability to add inventory items on the fly is very welcoming.
Finances are easier to keep up to date and more frequently, the software updates are seamless, the reports are great, the integrations are outstanding, and the service is super.
On the dashboard you can see clearly, outstanding invoices and overdue invoices. This is essential for our team to access these numbers quickly and clearly.
Pros
I like the ease of scheduling, the options for scheduling and the templates. I recently bought the paid subscription and having more features is great.
Solid foundamental design , great potential to be the best in this area. Competent customer service , easy to reach and always resolve problem efficiently.
None over competitors like Calendly or the like. Easy and reliable Outlook integration is better at competitors.
Cons
Remember clear that when there was some technical problem the take no accountability. First It made me angry but then everything arranged.
Constant problems with integrated software for synching with bank & transactions. EXTREMELY poor customer service and it's ALWAYS the other software regardless of the problem.
There is no simple customer sales reports available. Quite ridiculous for a financial platform.
Cons
Terrible Customer Service, terrible service, they turn your platform off without any prior warning because their staff made mistakes when you needed help. AT the end they do nothing at all to fix it.
At first, we had some trouble with our agents receiving notifications when the appointment was booked. Turned out to be user error.
The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere.
Key features
- Total features78
- ACH Payment Processing
- API
- Access Control
- Activity Dashboard
- Ad hoc Reporting
- Appointment Management
- Assignment Management
- Auto-Matching
- Automated Billing
- Automated Scheduling
- Automatic Backup
- Automatic Notifications
- Availability Indicator
- Availability Management
- Balance Sheet
- Bank Reconciliation
- Billing & Invoicing
- Booking Management
- Budgeting
- Business Analysis
- Calendar Management
- Calendar Sync with Google
- Cash Flow Management
- Charting
- Check Printing
- Class Scheduling
- Client Management
- Client Portal
- Contact History
- Contact Management
- Credit Card Processing
- Currency Conversion
- Custom Fields
- Custom Forms
- Customer Activity Reporting
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Questions
- Customizable Reporting
- Customizable Templates
- Data Import
- Data Import/Export
- Depreciation Calculation
- Depreciation Tracking
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Drag & Drop Interface
- Electronic Payments
- Email Integration
- Email Invitations & Reminders
- Email Marketing Management
- Email Notifications
- Email Templates
- Event Calendar
- Event Scheduling
- Expense Claims
- Expense Tracking
- Feedback Collection
- Feedback Management
- Financial Analysis
- Financial Management
- Fixed Asset Management
- Follow-up Scheduling
- Forecasting
- Forms Management
- General Ledger
- Gift Card System
- Goal Setting / Tracking
- HIPAA Compliance
- Image Library
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Microsoft Outlook Integration
- Mobile Alerts
- Mobile Integration
- Monitoring
- Multi-Currency
- Multi-Location
- Multiple User Accounts
- Online Booking Integration
- Order Confirmation
- Order Management
- Order Tracking
- POS
- POS Integration
- Payroll Management
- Performance Reports
- Permission Management
- Physical Asset Tracking
- Price Management
- Product Catalog
- Profit / Loss Statement
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Question Branching
- Quote Management
- Ratings & Reviews
- Real Time Data
- Real Time Reporting
- Real Time Updates
- Receipt Management
- Recurring Billing
- Recurring Tasks
- Reimbursement Management
- Reminders
- Reporting & Statistics
- Reservations Management
- Retail Inventory Management
- Revenue Management
- Role-Based Permissions
- SMS Integration
- SSL Security
- Sales Reporting
- Sales Tax Management
- Sales Tracking
- Search Functionality
- Social Media Integration
- Status Tracking
- Stock Management
- Subscription Management
- Team Calendars
- Template Management
- Third Party Integration
- Transaction History
- User Photos
- Web Forms
- Website Integration
- Website Management
- Widgets
- Total features74
- ACH Payment Processing
- API
- Access Control
- Activity Dashboard
- Ad hoc Reporting
- Appointment Management
- Assignment Management
- Auto-Matching
- Automated Billing
- Automated Scheduling
- Automatic Backup
- Automatic Notifications
- Availability Indicator
- Availability Management
- Balance Sheet
- Bank Reconciliation
- Billing & Invoicing
- Booking Management
- Budgeting
- Business Analysis
- Calendar Management
- Calendar Sync with Google
- Cash Flow Management
- Charting
- Check Printing
- Class Scheduling
- Client Management
- Client Portal
- Contact History
- Contact Management
- Credit Card Processing
- Currency Conversion
- Custom Fields
- Custom Forms
- Customer Activity Reporting
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Questions
- Customizable Reporting
- Customizable Templates
- Data Import
- Data Import/Export
- Depreciation Calculation
- Depreciation Tracking
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Drag & Drop Interface
- Electronic Payments
- Email Integration
- Email Invitations & Reminders
- Email Marketing Management
- Email Notifications
- Email Templates
- Event Calendar
- Event Scheduling
- Expense Claims
- Expense Tracking
- Feedback Collection
- Feedback Management
- Financial Analysis
- Financial Management
- Fixed Asset Management
- Follow-up Scheduling
- Forecasting
- Forms Management
- General Ledger
- Gift Card System
- Goal Setting / Tracking
- HIPAA Compliance
- Image Library
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Microsoft Outlook Integration
- Mobile Alerts
- Mobile Integration
- Monitoring
- Multi-Currency
- Multi-Location
- Multiple User Accounts
- Online Booking Integration
- Order Confirmation
- Order Management
- Order Tracking
- POS
- POS Integration
- Payroll Management
- Performance Reports
- Permission Management
- Physical Asset Tracking
- Price Management
- Product Catalog
- Profit / Loss Statement
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Question Branching
- Quote Management
- Ratings & Reviews
- Real Time Data
- Real Time Reporting
- Real Time Updates
- Receipt Management
- Recurring Billing
- Recurring Tasks
- Reimbursement Management
- Reminders
- Reporting & Statistics
- Reservations Management
- Retail Inventory Management
- Revenue Management
- Role-Based Permissions
- SMS Integration
- SSL Security
- Sales Reporting
- Sales Tax Management
- Sales Tracking
- Search Functionality
- Social Media Integration
- Status Tracking
- Stock Management
- Subscription Management
- Team Calendars
- Template Management
- Third Party Integration
- Transaction History
- User Photos
- Web Forms
- Website Integration
- Website Management
- Widgets
Integrations
- Total integrations888
- Authorize.net
- Dropbox Business
- FreshBooks
- Magento Commerce
- Microsoft Dynamics GP
- Microsoft Excel
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Workato
- Xero
- Zapier
- Total integrations22
- Authorize.net
- Dropbox Business
- FreshBooks
- Magento Commerce
- Microsoft Dynamics GP
- Microsoft Excel
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Workato
- Xero
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
